Abstract Hotel is a convenient choice for travelers due to its proximity to the CBD in Auckland. The hotel offers comfortable rooms with essential amenities such as kettle, toothbrush, soap, shampoo, air drier, complementary water, desk and a fan. Helpful staff, and a restaurant with a variety of option for breakfast or lunch. The location is very central, making it ideal to see the main spots of the city. The rooms are a bit small but the price is really cheap that what you get is more than enough for what you get. Overall, it’s a practical and affordable option for visitors.
I have to highly commend you on your staff members, especially Hamal (I'm sorry I hope I have that right) on reception. She is just the loveliest person and such a great welcome to your hotel. We had a food and beverage credit so dined at Tiger and were very impressed with our meal and service. Paid parking was great and secure. The bed was very comfortable and the shower pressure was good. Unfortunately we probably won't stay again as the noise of the road, the hallway, and lack of sound proofing between rooms made it quite difficult to sleep. But I think I'm sensitive to noise.
Great location. Room exactly the same listing and very clean. Friendly and helpful staff. Value for money! Parking is a chore and expensive in city centre but you will need to find other cheaper and walkable alternative car parks.
The hotel was excellent. The location is fantastic but soured by being accosted by an apparently deranged or addicted person (or both) outside on the street. Not the hotels fault but I despair at what central Auckland has become. Sadly I didn't have a chance to try the hotel restaurant but appreciated the discount voucher.
Place is clean and decent. Not used to using biodegradable cutleries, especially when kid wanted to have milk with cereal Carpark space is so limited!! I can’t imagine if we have to park odd spaces if we have to move luggages up and down from our car.
Initially we were given level 1 which do not have lift access but thankfully staffs were very understanding and change for us for higher level so we could have lift access.
The bed was really comfortable. Everything was good.
Staff was vey nice and helpful.
However there was one thing that disappointed me so much, the elevator was not working. I choosed this hostel because I have a huge and heavy luggage and the hostel's detail show that there is an elevator in the hostel but when I arrived the staff told me that it's broken and under repair around 1 month already. I felt like I was scammed by the advertisement but luckily the receptionist come and help me carry my luggage. Anyway, please update this information to customer if I was informed about it in advance I might not be this disappointed.
The reception staff was good namely Aaime, the rooms were good, had some issues but sorted out, satisfaction wasn't there, the restaurant latitude staff punit was friendly.
Sky tower locates in the CBD, where you get access to any tourism sites. No need to take bus or train to shopping area. The car parking service is great which saves us a lot of budget.
We arrived late after going to a show and the staff were very nice in getting us sorted. It took a while to heat the place up, but once we figured out the air conditioner, it was fine. Beds were comfortable and the kitchen was great for our needs. The water in the shower was luke warm and even with an extra blanket, it was not warm in bed. Also, the cleaners must have sprayed the place top to bottom with air freshener because the scent was overpowering. However, the location is great and the cost was very reasonable, so all up, this was a good deal for us.
Very Good
106 reviews
8.9/10
Price from
VND 1,536,844
per night
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9.2/10
Great
AAnonymous UserOverall is fine, but hotel is inflexible in making some changes just due to we booked through trip.com. I bought a room for 2 nights in a separate bookings which the second night come with breakfast while the first night does not. Due to my flight schedule, I request to swap the breakfast to first night and is being rejected. Reason being I booked in separate booking and through agency, they couldn’t do any changes about it.
Well, this reason does not really sound convincing for me, because the breakfast is buffet style, is not a difficulty to add another 2 person in I guess. Yet I am not asking for free, I had paid for it.
王王All aspects of the hotel are acceptable, but please pay attention to the issue of refund
A deposit of 150 yuan is required at check-in. When you swipe your credit card, you are asked whether you want to spend or pre-authorize.
Check out to confirm that there is no loss deduction, and no refund will be seen after five days, call to ask, saying that the operation failed when refunding, and ask me if I have another card
I didn’t argue too much and provided another card number, but obviously, my card is always easy to use, and why not contact the customer if the refund fails? They have phone and email
Guests staying please keep the check-in date and room number, so as to avoid similar situations, you can make it clear
JJobi TWe had a fantastic stay at this hotel! The facilities were excellent, offering everything I needed for a comfortable and relaxing experience. The rooms were spacious, modern, and impeccably clean. The staff was also friendly and attentive, ensuring a pleasant stay from check-in to check-out. Highly recommended for anyone seeking a neat, well-equipped hotel.
It was little far from airport , but there is a yellow bus which connects airport and hotels every specific intervals.
GGuest UserThe location is quite good and the room is large and bright. The car can park just outside the room.
But there is no space to put the clothing in the toilet. We cannot watch TV since it relies on wifi and the signal is very poor. We have 4 ppl but only 3 can connect wifi. My access card cannot work and no one at reception can help even I waited for 10 minutes. Luckily I met a housekeeper who can assist me.
JJiaKangOverall are very good location for holiday stays. Stayed for 2 nights and it was great. Nice clean room, nice location not in the noisy city centre but not far from CBD. Staff was friendly and helpful. Would prefer higher floor level for better harbour view.
TTaylor Alicia JosephineBeing in town for an overnight staycation with attending to Auckland Cabaret Festival event, I thoroughly enjoyed the hospitality of Marsden Viaduct Hotel. My room was beautiful with a wonderful balcony view and bubble bath to pamper in as highlights. Within close walking distance to bars, restaurants and a captivating vista of the viaduct, it’s a wonderful way to feel elsewhere on holiday whilst being in the heart of the city. I’ll definitely stay here again and highly recommend.
JJon-MLHKThe experience was mostly good... staff were quite helpful except for 1 thing.... (see below); place was well located, clean.. ambient temperature was good even though there was only 1 a/c unit.. maybe be different in high summer..
encountered 2 issues:-
1) The door to balance is left opened.... hotel would not provide a key to lock it... as no key is given out... the lock may be incorporated in the door handle when lifted.. appeared this particular door may not be installed properly..
2) Very strange - The receptionist refused to reserved a parking space for me for some reason... (under 3 separately occassion, day after check-in, day before needing to use and the actual morning of the day of use).. and when i drove the rental car to the hotel.. it was full as apparently; i did not book....
FFengyiSky tower locates in the CBD, where you get access to any tourism sites. No need to take bus or train to shopping area. The car parking service is great which saves us a lot of budget.
GGuest UserGreat location. The bed and sheets were wonderful but the rest of the unit was very very tired. The shower head would not stay in its cradle. The fridge had a horrible smell. I asked for a wake up call but the phone in the room was not working.
GGuest UserThe loft room was huge and the bed was comfortable. Washroom looks newly renovated. But some of the room amenities are dated and can be replaced - eg microwave.
Located just 15 minutes slow walk from the nearest station / shopping mall. One of the male receptionists was very friendly and helpful.
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