4-Star Hotels in Worcestershire, United Kingdom

The room was clean and the staff were nice. I haven't tried the breakfast that was included in my booking as we missed it. They were only serving from 7am to 10am which I wasn't aware. We thought it will be until 11am just in time for the check out time. But overall it's still a good stay.

It was a lovely hotel, great staff! We did have an issue with noise but the hotel did apologies and get this resolved promptly.

An amazing building with historical connections. The bathroom was good, with deep bath and good mains water pressure. But the bedroom needed serious update. No mains lighting in the bedroom or hallway, just plug in side lights by the bed and a standard lamp on old fashioned round pin plug in hall. I had to use a torch to move round the bedroom. The lift wasn't working, although the membet of staff managed some manoeuvre to get it working which I couldn't replicate. Restaurant was ok but the standard of a reasonable pub, not fine dining. Menu was a bit odd - steak and chips, fish and chips style or ”venison pudding” which was a huge stodgy pastry with over cooked dry meat inside. Breakfast buffet was very nice, but too dark in that room also. Six jams and marmalades in open jars with no way of knowing what they were, and no little dishes to put them in to take to your seat. Service at breakfast had to be sought out, no one in site. Breakfast bacon was inedible - cooked previously then reheated. Overall, it is a fascinating place but needs a big overall and review of what they are offering.

Lovely setting all the staff were so friendly and helpful great view from the room the toom was cozy and the food was amazing

The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok

They should provide slippers in room which will help customers and the club house to maintain the carpet in room. Clean and cosy room and best view is the small balcony facing a small lake. A small fridge add to the room will be better.

The hotel is almost next to the bus station. The bus is convenient, the rooms are clean, the bathrooms are large, and they are cleaned every day. There is no elevator and it is troublesome to carry luggage up. The waiter is often absent, which is not good. Please note that there are very few bus trips on the Cotswolds on Saturday. There is no bus on Sunday. The day I arrived there was no bus on Sunday. . The so-called public transportation ticket can only be used for this route. If a loop is to be formed, you do not need to buy a pass. 801 is used more. I took 606 from Broadway to Chippenham, then changed to 501, and then changed to 505 to Bibury, so I can leave early, if I go to Morton Ingam and change trains then 10 am Only. When arriving at the place where you live, you must first find out the bus time point and plan the route, because their bus time is fixed and less. In short, getting to where you live helps to save time by figuring out the bus route.

Fabulous manor, grounds splendid.  Rooms lovely so welcoming.  Service great and restaurant lovely food fabulous.  Breakfast was lovely.  Just perfect.  I’ve stayed here over many years and watched it being transformed by many owners . A lovely stay.

Yes, the hotel is large and the restaurant food is delicious.

前台服務人員非常不專業，定了兩間房，給的房間不在一個樓層，而且離得很遠。換了間房房卡又開不開房間門。給女兒換校服郵寄快遞，在快遞網站上下好訂單第二天快遞員來取，因為我們第二天要在學校參加活動，和前台溝通把校服放在前台幫忙給一下快遞員，前台也滿口答應，但第二天快遞員來取前台取，前台竟然給快遞員説沒有…… 簡直無語，又開車回酒店取了快遞開車二十多公里郵寄出去