4-Star Hotels in West Midlands, United Kingdom

I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days. I picked Double Tree Hilton as they were offering the best price. I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.

We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.

Mercure Birmingham west hotel is easy to locate, easy to check in, I and my husband loves the facilities, the pool, the gym, steam room and sauna, it was my first experience in the steaming room, the jacuzzi spa was amazing, the hotel is neat, I try to change my room but there were lot of guest, I was communicated to about it and it was clear, we love the services including the amazing breakfasts buffet 🥰🥰

I’ve stayed here before not a problem,but this time was terrible I stayed in the car park 1 hours thought they’d made a mistake on the booking the hotel looked like a demolition site no sign of entrance or reception very disappointing,gave me a disability room which I refused to stay in at a different hotel , I think the manager was Richard who helped us get a different room he was very friendly but the room was in lower ground smelling of sewage in hallway’s and damp in the room ,we both suffer with asthma and anxiety , all the lady staff was very polite and welcoming but I don’t want to stay here again

The hotel’s parking lot became over crowded due to an event. Meaning we had to park in the airport’s car park and walk back. Unfortunately the location of the hotel means that we were very close to the take off runway and we could hear planes all the time, the windows and walls were not soundproofed enough. Lastly the pillows were rather uncomfortable as they were much too empty, felt like a ballon instead of an actual pillow. Otherwise the room and the hotel were clean and the room service was actually surprisingly pleasant. The staff we encountered was friendly and helpful. The food they served was really tasty as well.

The room is very good and clean, there is no elevator, the room corridor is the same as the maze

Efficient for the check-in , £5 was paid for the parking. It was easy for the drivers to find the actual location on the map, therefore I would say it is convenient to reach. What I like about the room is that the design of the room is reasonable and fully functional. The mattress was a bit hard but it is fine for me. Besides, it is seldom to see that the stool is separated from the shower, which is quite considerable. We enjoyed the stay.

My wife and I have not been to this hotel befor, we only stayed for one night as we were just visiting my brother who lives a couple of miles away. Our room was absolutely fantastic, complimental drinks and kettle. The room was spotless, and the beds really comfortable. We had free WiFi and a smart tv. At.breakfast, we had plenty of choice, cereal, fresh fruit and beautiful choice of cooked breakfast. The staff were brilliant, friendly and helpful. When we come back to Coventry, we know we will be stopping here.

Excellent location to the airport/ restaurant could have more food selection/ no international TV channels

We had a wonderful stay at Fairlawn Hotel. The Spa facilities was great and staff were nice. Would recommend!