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Kuala Lumpur International Airport to Sultan Mahmud Airport flight

Explore the cheapest one-way and round-trip flights from Kuala Lumpur International Airport to Sultan Mahmud Airport over the next 90 days, with one-way fares from PLN 99 and round-trip from PLN 191. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      KUL 5:05 PM
      1h
      Nonstop
      TGG 6:05 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Jan 6 | AirAsia
      PLN 99 PLN 309
      68% off
      68% off
      PLN 309 PLN 99
    • KUL 11:15 AM
      1h
      Nonstop
      TGG 12:15 PM
      Kuala Lumpur - Kuala Terengganu | Tue, Nov 3 | AirAsia
      PLN 100 PLN 141
      28% off
      28% off
      PLN 141 PLN 100
    • KUL 11:15 AM
      1h
      Nonstop
      TGG 12:15 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Nov 4 | AirAsia
      PLN 100 PLN 141
      28% off
      28% off
      PLN 141 PLN 100
    • KUL 5:05 PM
      1h
      Nonstop
      TGG 6:05 PM
      Kuala Lumpur - Kuala Terengganu | Sun, Nov 1 | AirAsia
      PLN 100
      28% off
      PLN 141 PLN 100
    • KUL 5:05 PM
      1h
      Nonstop
      TGG 6:05 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Nov 2 | AirAsia
      PLN 100
      28% off
      PLN 141 PLN 100
    • KUL 7:15 AM
      1h 5m
      Nonstop
      TGG 8:20 AM
      Kuala Lumpur - Kuala Terengganu | Mon, Nov 9 | AirAsia
      PLN 100
      28% off
      PLN 141 PLN 100
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Dec 9 | Firefly Airline
      PLN 100
      28% off
      PLN 141 PLN 100
    • KUL 5:05 PM
      1h
      Nonstop
      TGG 6:05 PM
      Kuala Lumpur - Kuala Terengganu | Tue, Nov 10 | AirAsia
      PLN 100
      28% off
      PLN 141 PLN 100
    • KUL 7:15 AM
      1h 5m
      Nonstop
      TGG 8:20 AM
      Kuala Lumpur - Kuala Terengganu | Sat, Nov 14 | AirAsia
      PLN 100
      28% off
      PLN 141 PLN 100
    • KUL 1:00 PM
      17h 25m
      1 stop
      TGG 2:00 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Oct 19 | Normal Airline
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    • Cheapest nonstop
      KUL 7:15 AM
      1h 5m
      TGG 8:20 AM
      Kuala Lumpur - Kuala Terengganu | Mon, Nov 16 | AirAsia
      TGG 3:50 PM
      1h
      KUL 4:50 PM
      Kuala Terengganu - Kuala Lumpur | Wed, Nov 18 | Malaysia Airlines
      PLN 191 PLN 274
      30% off
      30% off
      PLN 274 PLN 191
    • KUL 11:15 AM
      1h
      TGG 12:15 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Nov 12 | AirAsia
      TGG 6:40 PM
      1h 5m
      KUL 7:45 PM
      Kuala Terengganu - Kuala Lumpur | Sat, Nov 14 | AirAsia
      PLN 194 PLN 274
      28% off
      28% off
      PLN 274 PLN 194
    • KUL 7:15 AM
      1h 5m
      TGG 8:20 AM
      Kuala Lumpur - Kuala Terengganu | Wed, Nov 25 | AirAsia
      TGG 12:40 PM
      1h 10m
      KUL 1:50 PM
      Kuala Terengganu - Kuala Lumpur | Fri, Nov 27 | AirAsia
      PLN 194 PLN 274
      28% off
      28% off
      PLN 274 PLN 194
    • KUL 1:10 PM
      1h
      TGG 2:10 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Nov 26 | AirAsia
      TGG 12:40 PM
      1h 10m
      KUL 1:50 PM
      Kuala Terengganu - Kuala Lumpur | Sat, Nov 28 | AirAsia
      PLN 194
      28% off
      PLN 274 PLN 194
    • KUL 7:15 AM
      1h 5m
      TGG 8:20 AM
      Kuala Lumpur - Kuala Terengganu | Mon, Nov 23 | AirAsia
      TGG 6:40 PM
      1h 5m
      KUL 7:45 PM
      Kuala Terengganu - Kuala Lumpur | Wed, Nov 25 | AirAsia
      PLN 194
      28% off
      PLN 274 PLN 194
    • KUL 7:15 AM
      1h 5m
      TGG 8:20 AM
      Kuala Lumpur - Kuala Terengganu | Tue, Nov 24 | AirAsia
      TGG 8:45 AM
      1h 5m
      KUL 9:50 AM
      Kuala Terengganu - Kuala Lumpur | Thu, Nov 26 | AirAsia
      PLN 194
      28% off
      PLN 274 PLN 194
    • KUL 7:15 AM
      1h 5m
      TGG 8:20 AM
      Kuala Lumpur - Kuala Terengganu | Sun, Nov 1 | AirAsia
      TGG 12:40 PM
      1h 10m
      KUL 1:50 PM
      Kuala Terengganu - Kuala Lumpur | Sat, Nov 7 | AirAsia
      PLN 194
      28% off
      PLN 274 PLN 194
    • KUL 11:15 AM
      1h
      TGG 12:15 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Nov 2 | AirAsia
      TGG 6:40 PM
      1h 5m
      KUL 7:45 PM
      Kuala Terengganu - Kuala Lumpur | Sat, Nov 7 | AirAsia
      PLN 194
      28% off
      PLN 274 PLN 194
    • KUL 11:15 AM
      1h
      TGG 12:15 PM
      Kuala Lumpur - Kuala Terengganu | Tue, Nov 10 | AirAsia
      TGG 12:40 PM
      1h 10m
      KUL 1:50 PM
      Kuala Terengganu - Kuala Lumpur | Sat, Nov 14 | AirAsia
      PLN 194
      28% off
      PLN 274 PLN 194
    • KUL 1:00 PM
      17h 25m
      1 stop
      TGG 2:00 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Oct 19 | Normal Airline
      TGG 3:00 PM
      6h
      Nonstop
      KUL 4:00 PM
      Kuala Terengganu - Kuala Lumpur | Wed, Oct 21 | Normal Airline
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    • Cheapest nonstop
      KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Nov 19 | Firefly Airline
      PLN 119 PLN 224
      47% off
      47% off
      PLN 224 PLN 119
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Tue, Nov 17 | Firefly Airline
      PLN 119 PLN 224
      47% off
      47% off
      PLN 224 PLN 119
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Sun, Nov 29 | Firefly Airline
      PLN 120 PLN 224
      46% off
      46% off
      PLN 224 PLN 120
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Nov 25 | Firefly Airline
      PLN 120
      46% off
      PLN 224 PLN 120
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Nov 30 | Firefly Airline
      PLN 120
      46% off
      PLN 224 PLN 120
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Tue, Nov 17 | Malaysia Airlines
      PLN 121
      46% off
      PLN 224 PLN 121
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Nov 19 | Malaysia Airlines
      PLN 121
      46% off
      PLN 224 PLN 121
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Nov 18 | Malaysia Airlines
      PLN 121
      46% off
      PLN 224 PLN 121
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Nov 23 | Firefly Airline
      PLN 122
      46% off
      PLN 224 PLN 122
    • KUL 1:00 PM
      17h 25m
      1 stop
      TGG 2:00 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Oct 19 | Normal Airline
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    • Cheapest nonstop
      KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Nov 19 | Firefly Airline
      PLN 119 PLN 224
      47% off
      47% off
      PLN 224 PLN 119
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Tue, Nov 17 | Firefly Airline
      PLN 119 PLN 224
      47% off
      47% off
      PLN 224 PLN 119
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Sun, Nov 29 | Firefly Airline
      PLN 120 PLN 224
      46% off
      46% off
      PLN 224 PLN 120
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Nov 25 | Firefly Airline
      PLN 120
      46% off
      PLN 224 PLN 120
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Nov 30 | Firefly Airline
      PLN 120
      46% off
      PLN 224 PLN 120
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Tue, Nov 17 | Malaysia Airlines
      PLN 121
      46% off
      PLN 224 PLN 121
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Nov 19 | Malaysia Airlines
      PLN 121
      46% off
      PLN 224 PLN 121
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Nov 18 | Malaysia Airlines
      PLN 121
      46% off
      PLN 224 PLN 121
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Nov 23 | Firefly Airline
      PLN 122
      46% off
      PLN 224 PLN 122
    • KUL 1:00 PM
      17h 25m
      1 stop
      TGG 2:00 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Oct 19 | Normal Airline
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    • Cheapest nonstop
      KUL 2:15 PM
      55m
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Oct 22 | AirAsia
      PLN 123 PLN 417
      71% off
      71% off
      PLN 417 PLN 123
    • KUL 2:15 PM
      55m
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Tue, Oct 20 | AirAsia
      PLN 126 PLN 417
      70% off
      70% off
      PLN 417 PLN 126
    • KUL 2:15 PM
      55m
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Oct 21 | AirAsia
      PLN 126 PLN 417
      70% off
      70% off
      PLN 417 PLN 126
    • KUL 7:15 AM
      1h
      Nonstop
      TGG 8:15 AM
      Kuala Lumpur - Kuala Terengganu | Mon, Oct 19 | AirAsia
      PLN 128
      69% off
      PLN 417 PLN 128
    • KUL 7:15 AM
      1h
      Nonstop
      TGG 8:15 AM
      Kuala Lumpur - Kuala Terengganu | Fri, Oct 23 | AirAsia
      PLN 132
      68% off
      PLN 417 PLN 132
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Oct 22 | Firefly Airline
      PLN 141
      66% off
      PLN 417 PLN 141
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Oct 22 | Malaysia Airlines
      PLN 158
      62% off
      PLN 417 PLN 158
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Fri, Oct 23 | Malaysia Airlines
      PLN 195
      53% off
      PLN 417 PLN 195
    • KUL 2:10 PM
      1h
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Fri, Oct 23 | Firefly Airline
      PLN 205
      51% off
      PLN 417 PLN 205
    • KUL 1:00 PM
      17h 25m
      1 stop
      TGG 2:00 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Oct 19 | Normal Airline
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    • KUL 2:15 PM
      55m
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Sat, Oct 24 | AirAsia
      PLN 162 PLN 309
      48% off
      48% off
      PLN 309 PLN 162
    • KUL 10:05 AM
      55m
      Nonstop
      TGG 11:00 AM
      Kuala Lumpur - Kuala Terengganu | Tue, Oct 20 | AirAsia
      PLN 219 PLN 309
      28% off
      28% off
      PLN 309 PLN 219
    • KUL 10:05 AM
      55m
      Nonstop
      TGG 11:00 AM
      Kuala Lumpur - Kuala Terengganu | Sun, Oct 18 | AirAsia
      PLN 212 PLN 309
      31% off
      31% off
      PLN 309 PLN 212
    • KUL 2:15 PM
      55m
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Fri, Oct 23 | AirAsia
      PLN 132
      56% off
      PLN 309 PLN 132
    • KUL 2:15 PM
      55m
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Thu, Oct 22 | AirAsia
      PLN 123
      60% off
      PLN 309 PLN 123
    • KUL 2:15 PM
      55m
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Oct 19 | AirAsia
      PLN 217
      30% off
      PLN 309 PLN 217
    • KUL 2:15 PM
      55m
      Nonstop
      TGG 3:10 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Oct 21 | AirAsia
      PLN 126
      59% off
      PLN 309 PLN 126
    • KUL 5:05 PM
      1h
      Nonstop
      TGG 6:05 PM
      Kuala Lumpur - Kuala Terengganu | Wed, Jan 6 | AirAsia
      PLN 99
      68% off
      PLN 309 PLN 99
    • KUL 11:15 AM
      1h
      Nonstop
      TGG 12:15 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Dec 21 | AirAsia
      PLN 131
      57% off
      PLN 309 PLN 131
    • KUL 1:00 PM
      17h 25m
      1 stop
      TGG 2:00 PM
      Kuala Lumpur - Kuala Terengganu | Mon, Oct 19 | Normal Airline
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Displayed flight fares from Kuala Lumpur to Kuala Terengganu are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Kuala Lumpur International Airport to Sultan Mahmud Airport

Which month has the lowest one-way flight price from Kuala Lumpur International Airport to Sultan Mahmud Airport?

The data is based on the average one-way flight prices on Trip.com for flights from Kuala Lumpur International Airport to Sultan Mahmud Airport across different months over the past 12 months.

Based on Trip.com data from the past 12 months, if you’re looking for low one-way flight fares from Kuala Lumpur International Airport to Sultan Mahmud Airport, the best time to book is in December, with an average price of PLN 52. Try to avoid July, when prices are highest, averaging around PLN 108.

PLN 108
PLN 80
PLN 52
PLN 24
    Cheapest
  • PLN 58
    Oct
  • PLN 57
    Nov
  • PLN 52
    Dec
  • PLN 57
    Jan
  • PLN 64
    Feb
  • PLN 59
    Mar
  • PLN 60
    Apr
  • PLN 70
    May
  • PLN 83
    Jun
  • PLN 108
    Jul
  • PLN 106
    Aug
  • PLN 92
    Sep

Which month is the cheapest for round-trip flights from Kuala Lumpur International Airport to Sultan Mahmud Airport?

The data is based on the average round-trip flight prices on Trip.com for flights from Kuala Lumpur International Airport to Sultan Mahmud Airport across different months over the past 12 months.

Based on Trip.com data from the past 12 months, November is usually the cheapest month to find flights from Kuala Lumpur International Airport to Sultan Mahmud Airport, with an average price of PLN 180. In contrast, August is typically the most expensive month, with average prices reaching PLN 433.

PLN 433
PLN 307
PLN 180
PLN 54
    Cheapest
  • PLN 248
    Oct
  • PLN 180
    Nov
  • PLN 180
    Dec
  • PLN 202
    Jan
  • PLN 237
    Feb
  • PLN 265
    Mar
  • PLN 278
    Apr
  • PLN 398
    May
  • PLN 332
    Jun
  • PLN 394
    Jul
  • PLN 433
    Aug
  • PLN 355
    Sep

What is the cheapest day of the week to fly from Kuala Lumpur International Airport to Sultan Mahmud Airport?

The data is based on the average flight prices on Trip.com from Kuala Lumpur International Airport to Sultan Mahmud Airport across different days of the week over the past 12 months.

Based on Trip.com data from the past 12 months, the cheapest day to depart from Kuala Lumpur International Airport to Sultan Mahmud Airport is usually Tuesday, with average fares typically lower than other days. Try to avoid departing on Saturday, as prices are usually the highest on that day.

PLN 164
PLN 150
PLN 136
PLN 122
  • PLN 142
    Mon
  • PLN 136
    Tue
  • PLN 138
    Wed
  • PLN 141
    Thu
  • PLN 159
    Fri
  • PLN 164
    Sat
  • PLN 146
    Sun

Which airline offers the cheapest flights from Kuala Lumpur International Airport to Sultan Mahmud Airport?

The cheapest airline flying from Kuala Lumpur International Airport to Sultan Mahmud Airport is AirAsia (from PLN 79) among 3 carriers operating this route. Based on Trip.com's latest 7-day flight data.

AirAsia
From PLN 79
Firefly Airline
From PLN 99
Malaysia Airlines
From PLN 120

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What is the flight schedule from Kuala Lumpur International Airport to Sultan Mahmud Airport?

Check the schedule for flights from Kuala Lumpur to Kuala Terengganu and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. AK6222

    Kuala Lumpur International Airport

    10:05 AM

    KUL

    55m

    11:00 AM

    TGG

    S M T W T F S
    Search

  2. FY2692

    Kuala Lumpur International Airport

    1:40 PM

    KUL

    1h

    2:40 PM

    TGG

    S - - W T F S
    Search

  3. AK6224

    Kuala Lumpur International Airport

    7:15 AM

    KUL

    1h 5m

    8:20 AM

    TGG

    S M T W T F S
    Search
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About Kuala Lumpur International Airport and Sultan Mahmud Airport

Learn about Kuala Lumpur International Airport (KUL) and Sultan Mahmud Airport (TGG) — including location, terminals, transportation, and travel tips.

Flight distance 332.86 km
Cheapest one-way ticket price PLN 99
Cheapest return ticket price PLN 191

FAQs for Kuala Lumpur International Airport to Sultan Mahmud Airport Flights

  • How long is the flight from Kuala Lumpur International Airport to Sultan Mahmud Airport?

    Kuala Lumpur International Airport to Sultan Mahmud Airport takes about 42 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 6 daily flights from Kuala Lumpur International Airport (KUL) to Sultan Mahmud Airport (TGG).
  • The earliest flight from Kuala Lumpur International Airport to Sultan Mahmud Airport departs at 07:15, and the last departs at 16:45, with about 6 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Kuala Lumpur International Airport (KUL) to Sultan Mahmud Airport (TGG) is quite popular. Without considering departure times or holidays, tickets cost around PLN 186 in October, the most expensive month to book this route.
    • The distance from Sultan Mahmud Airport to downtown is about 6 km. It takes about 20 minutes by taxi.
  • AirAsia Berhad (Malaysia) is a very popular airline operating an average of 1430 flights per month.
  • One-way flights from Kuala Lumpur International Airport to Sultan Mahmud Airport currently start from PLN 100, and round-trip fares start from PLN 191. The current lowest fare is a AirAsia flight departing on Tue, Nov 3; prices may vary depending on availability.
  • Yes. AirAsia Berhad (Malaysia), Malaysia Airlines and Firefly operate direct flights from Kuala Lumpur International Airport to Sultan Mahmud Airport, with an average flight time of 41 minutes, and around 32 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Kuala Lumpur International Airport to Sultan Mahmud Airport is PLN 144. Prices may vary depending on the departure date, airline, and availability.
  • AirAsia Berhad (Malaysia) and Firefly are the most popular budget airlines flying from Kuala Lumpur International Airport to Sultan Mahmud Airport, with one-way fares starting from PLN 100. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Kuala Lumpur International Airport to Sultan Mahmud Airport operates around 31 weekly flights, mainly by AirAsia Berhad (Malaysia), Malaysia Airlines and Firefly. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Kuala Lumpur International Airport and Sultan Mahmud Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are the lowest estimated prices found in the last 24 hours and include all taxes and fees.

Book with no extra fees

Prices displayed on this page are all-inclusive (incl. taxes, fuel surcharges, Civil Aviation Development Fund, etc.), and all fees are clearly shown before payment. Charges for checked baggage, onboard meals, Wi-Fi, and other optional services may also appear in the flight cards where applicable.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours, and for many routes the data may refresh in real time. The more popular the route, the more accurate and up-to-date the data.

Change & Cancellation Policy

Trip.com shows the change and cancellation rules for each ticket during the booking process, including all related fees and conditions. Please refer to the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply based on the airline’s fare rules.
Cancellation/change due to a flight schedule change:
If your flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For full details of change and cancellation policies, please refer to the customer support pages.