Posted onMay 3, 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
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Price per night from:MXN1,753
Posted onDec 7, 2025|Deluxe Room
TOBIS
This was my first time flying Royal Air Maroc, and I had an overnight layover in Casablanca. Based on reviews, I chose this hotel because it mentioned train access to the city center. Even though navigation didn't show the route, I found the train station a short walk to the left after exiting arrivals. I bought a ticket to Casa Port from the vending machine for 60 local currency. The last train was supposed to be at 9:55 PM, with one transfer. However, the train didn't show up by 10:20 PM. Staff arranged for us to take a bus to the transfer station. From there, it would have been over an hour's walk back to the hotel, so we waited another 40 minutes on the bus before it finally took us to Casa Port. It was then a 30-minute walk back to the hotel. I wouldn't recommend walking that far at night, especially alone or for women, as I felt the area might not be very safe. So, I opted for an Uber to the airport the next day, which cost 330 local currency, avoiding any haggling with taxis. The hotel itself was nice, and breakfast was good. The next morning, I walked to see the Hassan II Mosque and some nearby attractions. I think more information about transportation options would be helpful.
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Price per night from:MXN1,562
Posted onSep 4, 2025|TWIN TWIN DELUXE ROOM
Zakaria el abbassiGreat location near the tram station close to restaurants and coffee shops a good money to value with a satisfying breakfast
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Price per night from:MXN758
Posted onApr 28, 2026|Standard Room
Guest UserVery close to the airport. The room had a comfortable bed, but the pillows were huge and uncomfortable. There was a kettle, tea, and instant coffee in the room. The staff were very polite and friendly. Check-in took a bit long, about 20 minutes. We went for a swim in the pool; everyone saw us heading there and just smiled, not saying anything. But once we were in the water, they told us we couldn't swim. Maybe there were chemicals? We didn't understand. We went straight back to our room to shower. The water was hot with good pressure, and the bathtub was comfortable. The view was nice. There's a shuttle every half hour. The restaurant had regular prices, and the dish was beautifully presented, though the taste was debatable.
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Price per night from:MXN1,438
Posted onDec 30, 2025|Standard Double Room
Guest UserClean, modern, new, comfortable rooms, reliable, hot and clean shower, free water, 5-minute shuttles to airport, which are all that i need for an airport hotel. I am all good with the average wifi, relatively short menu at the restaurant, and the lack of shops nearby. Very good value for money in my view.
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Price per night from:MXN1,305
Posted onFeb 17, 2026|Superior King Room
Anonymous UserA beautiful hotel, well designed and well placed to get to the main places to visit in Casablanca. The staff on reception and the concierge were delightful, smiley and cheerful always- we really appreciated it.
The dining area staff we encountered were not as cheery or helpful. The breakfast was mediocre, a meagre selection and not appealing. We didn’t like the fact that we had to wait to be served drinks in the morning, hot water, tea and coffee should be on tap for multiple visits during breakfast. The person behind the drinks bar was slow to take and make the orders and not particularly helpful- some cafetières or tea and coffee dispensers would remedy this. The room itself had a few cosmetic imperfections and could do with a deep clean, including the walls. We were surprised to see a lack of bidet showers in the bathroom, which was inconvenient and not in keeping with the culture we were expecting.
Finally, the water went off a couple of times and the lifts were not in working on one occasion, both were rectified fairly quickly, but it was an inconvenience as we were not able to complete our morning ablutions.
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Price per night from:MXN2,035
Posted onMay 10, 2026
Guest UserThis hotel is a gem! The value for money is excellent. It's very clean, and the room smells lovely. A special thank you for the room choice – the ocean view is breathtaking. The location is convenient too: it's a stone's throw from the beach and close to shops/cafes.
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Price per night from:MXN1,283
Posted onMar 30, 2026|1 King Bed, Non-Smoking, Comfort Room, Garden View, Mini Bar, Bathrobe And Slippers, Courtesy Tray
Guest UserI was charged twice. I had already paid online via Trip.com, but the front desk couldn't find my payment in their system and demanded cash upon checkout. It's been over a week, and they still haven't processed my refund, even though I've sent photos of the payment receipt five times through the Trip.com chat and via email. My impression of the hotel is completely ruined.
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Price per night from:MXN1,045
Posted onMay 22, 2026
Robin xuanOur stay was incredibly pleasant. The hotel's location is excellent, close to the Old Medina and Mohammed V Square, making it easy to get around on foot. There are also plenty of transport options and shops nearby. The front desk staff includes Mandarin-speaking personnel, which made communication smooth, and currency exchange was conveniently available, making it especially friendly for Chinese tourists.
The room was clean, spacious, and comfortable, providing a quiet and peaceful stay. Breakfast offered a wide variety of options, including both Chinese dishes and local specialties, catering well to Chinese tastes. The overall service was attentive and thoughtful, and the value for money was outstanding. It's a perfect base for exploring and an excellent choice for anyone staying in Casablanca.
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Price per night from:MXN1,333
Posted onJun 4, 2026
Guest UserThis hotel is located in the heart of Casablanca, making it very convenient for getting around. The rooms are clean, and the bathrooms are well-equipped. The front desk staff, especially the ladies, were incredibly welcoming, professional, and efficient. We arrived early on the day of check-in, and they proactively offered to store our luggage so we could go explore. They even guided us to a currency exchange office and patiently answered all our questions.
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Price per night from:MXN1,170