A Mixed Stay at Apo View Hotel: Room for Improvement
I recently stayed at Apo View Hotel in Davao, booking a twin room for myself and my cousin upon arrival. Given the hotel's reputation, I had fairly high expectations, hoping for a comfortable and top-tier experience. Unfortunately, my first night left me feeling a bit underwhelmed.
The amenities felt outdated, and two major issues stood out: the internet connection was very weak and laggy, and the air-conditioning in our room wasn’t working properly, making the space uncomfortably warm. After a long 24-hour journey, I was too exhausted to raise a complaint that night, but I hoped for a better experience in my second booking — a family room.
Another point of concern was the service at the reception desk. Upon check-in, I stood before the staff without even being acknowledged. What was more frustrating was that another guest who arrived after me was attended to first. A simple greeting or assurance that someone would be with me shortly could’ve made all the difference in that moment.
However, it wasn’t all disappointing. During my first breakfast buffet, I was pleasantly surprised by a friendly and upbeat staff member who went above and beyond to make me feel welcome. His cheerful attitude truly brightened my morning and helped shift my perception of the service. I regret not getting his name, but his hospitality deserves to be recognised.
In summary, while Apo View Hotel has potential, especially with its long-standing reputation, there’s certainly room for improvement in terms of guest service and room maintenance. With a few upgrades and more attentive customer care, it could provide the high-standard experience guests expect.
My family had a great stay! The hotel was clean, comfortable, and the staff were friendly and helpful. We really enjoyed our time and would definitely come back.
I was completely impressed with their professionalism and customer service
The product quality is consistently outstanding, exceeding my expectations every time.”
The comprehensive services offered by this auto shop were impressive. I appreciate their extended working hours, which are highly convenient for busy individuals. They also provide a free vehicle health checkup with every service, emphasizing their commitment to the customer’s safety.”
As always, Hotel Galleria never fails to take care of their guest. All staff are very friendly and accommodating. Especially Mr. Abra and Ms. Burn They always assisted me and gave extra mile service for being a regular guest.
This hotel is SUPERB!!! Worth staying.
Red Planet has always been my go-to for when my work has events at SMX! Their rooms are always so clean, and the bathroom we had had great water pressure and toiletries.
I especially enjoyed the new massage chairs by the lobby. Such a thoughtful upgrade for guests who need a quick massage! My partner and I only had to spend 200+ Php for a 45-minute session on the chairs.
10 out of 10, would book again!
Honest review.
Loved to
1. Great location
2. Many pools to choose from
3. Friendly, courteous staffs, fast service
4. Accommodating
5. Spacious lobby
6. Easy check in and out
Other side:
1. Too pricey hotel
2.bfast Buffet food was just standard for a luxury hotel , should be set up maybe outside (non pork)
3. Should have another room to store their extra beds not displaying just outside our room (Executive suite)
4. Lock Knob was broken at the CR
5. Dinner buffet was too pricey for p2,500.00 each.
6. Fireworks dance must be set at the middle stage for the benefit of all guests not just for the buffet eaters (dinner)
7. Gym area was not spacious for a luxury hotel
8. Limited Recreational activities to choose from
9. The color of the hotel (i know it's standard color of Discovery) but it's dull , not appealing
It was a great stay.Location is perfect for travellers who has an earlier flight.it is 5minutes away from the hotel. sorroundings are clean .you can find restaurants nearby.There is laundry store too.accessable if you want to go to the city center there are taxi and jeepneys outside .
Pros
- clean comfortable room
- near the cost line with view over the channel
- super polite staff
- great family pool area
- used to the place being full so it’s organised extremely well
- 24 hour room service
Cons
- no concierge to greet new guests getting out of taxis
- No one to show you to your room! Have to find your own way.
- loud banging doors waking guests very early in the morning due to neighbours from doors next to one another (see pictures)
- bird poo all over the windows (see pictures)
- breakfast buffet was just okay.. self service coffee and not great food.
A decent hotel but somewhat ruined by poor welcome and the early morning noise of other guests. Ask for a quiet rooms.
The Dusit D2 offers a cozy and inviting atmosphere, perfect for those seeking comfort and relaxation. While the amenities are well-designed, I found them to be a bit limited if you're the type who enjoys a variety of activities. The hotel features a pool, which is nice, but could feel a bit underwhelming if you're someone who craves more entertainment options.
On the bright side, the 24-hour gym is a great perk for fitness enthusiasts, and the gourmet shop adds a touch of luxury for those looking to indulge in premium snacks or specialty items. Beyond these, however, there aren't many activities to keep you occupied, so it’s a space that caters more to relaxation and personal time, often spent in your room.
Overall, Dusit D2 is ideal for a serene stay but might feel a bit too quiet for those who easily get bored. More in improvement on the food please, there’s no menu that sticks out or you want to try again.
Very Good
89 reviews
8.9/10
Price from
PHP 6,280
per night
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9.4/10
Amazing
BBai SatriaHonest review.
Loved to
1. Great location
2. Many pools to choose from
3. Friendly, courteous staffs, fast service
4. Accommodating
5. Spacious lobby
6. Easy check in and out
Other side:
1. Too pricey hotel
2.bfast Buffet food was just standard for a luxury hotel , should be set up maybe outside (non pork)
3. Should have another room to store their extra beds not displaying just outside our room (Executive suite)
4. Lock Knob was broken at the CR
5. Dinner buffet was too pricey for p2,500.00 each.
6. Fireworks dance must be set at the middle stage for the benefit of all guests not just for the buffet eaters (dinner)
7. Gym area was not spacious for a luxury hotel
8. Limited Recreational activities to choose from
9. The color of the hotel (i know it's standard color of Discovery) but it's dull , not appealing
AAvid_TravelerPros
- clean comfortable room
- near the cost line with view over the channel
- super polite staff
- great family pool area
- used to the place being full so it’s organised extremely well
- 24 hour room service
Cons
- no concierge to greet new guests getting out of taxis
- No one to show you to your room! Have to find your own way.
- loud banging doors waking guests very early in the morning due to neighbours from doors next to one another (see pictures)
- bird poo all over the windows (see pictures)
- breakfast buffet was just okay.. self service coffee and not great food.
A decent hotel but somewhat ruined by poor welcome and the early morning noise of other guests. Ask for a quiet rooms.
GGuest UserOverall, offers excellent value for money. If you're looking for an affordable yet comfortable place to stay with a central location, friendly service, and thoughtful perks like free breakfast, I highly recommend it. I would definitely stay here again on my next trip.
AAnonymous UserI had a wonderful stay at this hotel! The air conditioning was perfectly chilled, making my room a relaxing oasis. The staff were incredibly kind and accommodating, going above and beyond to ensure my needs were met. The hotel's big pool was a highlight, perfect for unwinding and soaking up the sun. Overall, I highly recommend this hotel for a comfortable and rejuvenating stay!” 😊
GGuest UserDisappointing Family Stay Despite Beautiful Resort
This was our first time staying at Dusit Thani Plantation, and unfortunately, it may also be our last. While the resort itself is beautiful, with excellent amenities and friendly staff, the overall service and experience were very disappointing.
Check-in: We had to wait an extra hour before our room was ready. This was very difficult as we were traveling with two babies who were already tired and needed to rest.
Food: Dining was one of the biggest letdowns. We expected high prices, but unfortunately, the quality did not match. During breakfast, the ham served was spoiled, yet instead of apologizing, the staff insisted that the smell was just “because of spices.” I pointed out it tasted sour, but the head chef defended it after tasting himself. Other food items were bland, and our T-bone steak, ordered medium well, came out completely well-done.
Room: The room itself was cozy, but our sleep was disturbed by noises coming from the ceiling at night—sounding like cats or rats.
Service: Staff were polite but very slow and unorganized. I had to ask multiple times for our bags to be delivered, and in the end, I had to walk all the way to reception to collect them myself. Transportation carts were too few to accommodate guests, and the overall check-in experience was the worst we’ve had—no welcome drinks were provided even though they were supposed to be included.
In summary, Dusit Thani Plantation offers a beautiful environment and facilities, but service, food quality, and guest handling fell far short of expectations. For the price paid, we expected a smooth and relaxing family getaway, but instead, it turned into a stressful experience.
YYkhca_TravelsA Mixed Stay at Apo View Hotel: Room for Improvement
I recently stayed at Apo View Hotel in Davao, booking a twin room for myself and my cousin upon arrival. Given the hotel's reputation, I had fairly high expectations, hoping for a comfortable and top-tier experience. Unfortunately, my first night left me feeling a bit underwhelmed.
The amenities felt outdated, and two major issues stood out: the internet connection was very weak and laggy, and the air-conditioning in our room wasn’t working properly, making the space uncomfortably warm. After a long 24-hour journey, I was too exhausted to raise a complaint that night, but I hoped for a better experience in my second booking — a family room.
Another point of concern was the service at the reception desk. Upon check-in, I stood before the staff without even being acknowledged. What was more frustrating was that another guest who arrived after me was attended to first. A simple greeting or assurance that someone would be with me shortly could’ve made all the difference in that moment.
However, it wasn’t all disappointing. During my first breakfast buffet, I was pleasantly surprised by a friendly and upbeat staff member who went above and beyond to make me feel welcome. His cheerful attitude truly brightened my morning and helped shift my perception of the service. I regret not getting his name, but his hospitality deserves to be recognised.
In summary, while Apo View Hotel has potential, especially with its long-standing reputation, there’s certainly room for improvement in terms of guest service and room maintenance. With a few upgrades and more attentive customer care, it could provide the high-standard experience guests expect.
GGuest UserI recently enjoyed a wonderful and comfortable stay at RedDoorz Plus near SM Lanang Davao while attending a work-related event, and I couldn’t be happier with my choice! Booking through TRIP.com made the entire process hassle-free, and I truly felt that every penny spent was worth it.
Upon arrival, I was impressed by the security and cleanliness of the property, we also had complimentary bottled 500ml water, and guest kit (tooth brush, toothpaste, shampoo, and bar soap). The friendly staff made me feel right at home, and the amenities exceeded my expectations. I loved having access to free Wi-Fi and a TV in my room, which helped me unwind after busy days. The hot and cold shower was a nice touch, ensuring I felt refreshed throughout my stay.
One of the best perks was the convenient location—just a short walk to SM Lanang, making it easy to grab meals and shop. I also appreciated the option to add breakfast, which was perfect for someone like me who had a packed schedule during the summit. Starting my day with a hearty meal was a real bonus!
The only minor downside was the absence of an elevator, but honestly, it was a small price to pay for such a great experience, especially considering how budget-friendly this booking was. If you're looking for a secure, clean, and welcoming place to stay in Davao, I highly recommend RedDoorz Plus. It’s an excellent choice for both business and leisure travelers alike. Don’t hesitate to book—your stay will be delightful!
AAnonymous UserIt was a great stay.Location is perfect for travellers who has an earlier flight.it is 5minutes away from the hotel. sorroundings are clean .you can find restaurants nearby.There is laundry store too.accessable if you want to go to the city center there are taxi and jeepneys outside .
YYkhca_TravelsWe thoroughly enjoyed our stay in the heart of the city. My partner and I experienced excellent service, mainly when an incident arose that required us to visit the hospital. The staff were exceptionally cooperative in providing an incident report, which was incredibly helpful for our insurance reimbursement process.
While the hotel is somewhat older and the amenities could be upgraded, I still felt very comfortable during our stay.
I would recommend this place.
MMiraflor P. SanchezI am not sure if the hot and cold showers are functioning properly on the lower floors, but for us who are on the 4th and 8th floors, there is no hot shower available. The showers need to be replaced, as only three holes are functioning. The shower area on the 4th floor is clogged and literally flooded outside the shower room.
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