My brother and I stayed there at crowned plaza Toronto for 2 days, as we are planning to explore the city. My brother got to watch Chris brown concert at Roger stadium while me and my friend meet and get along, roaming around the city and CN tower taking photos. We are glad that we have a place to stay since we live afar, the hotel was clean and the staff was friendly. I will definitely recommend this to my friends and we’ll be staying here for any future trips to Toronto.
Hotel near Downtown Toronto,Toronto92.6% of visitors choose this area
GGuest User2025.03.17
I just stayed for one night, so I didn’t experience much of the equipment. The room is clean and nice, and the service is timely. The hotel is near Osgoode subway station, in the busy downtown area.
The room's light was dim, which made it unsuitable for writing and working at night.
I didn’t get a chance to check my bag (after check-out and before leaving the city) because the staff was not always at the designated spot in the lobby—I didn’t have time to wait for them to come back.
Location is superb! Shoppers opened for 24hrs and Loblaws are right nearby. It’s also near to metro station and got loads of restaurant to eat around. Staffs are also polite and helpful. Aircon is working and quiet enough for a good sleep.
Carpet is quite old and dirty tho, and the water pressure for shower is insufficient :(
If you want to drink hot water, you will have to borrow a kettle from the reception.
The window is full of finger print mark, we book for the falls view room and once we entered the room there are clearly uncleaned windows and once we open further the curtain, there are more marks, oily and dirty marks with kids finger and hands mark over the window, well, it's obviously the cleaner did not clean the places where they are covered, but more difficult to accept is the area which is clearly seen that it is not yet cleaned, we understand time is tight and it's the Canada day holiday, the rooms are busy, but we just want cleaniness, on the other hand, there are chocolate and other oreo chips on left on the ground, near the bin area (I understand it's dark and the carpet is in darker colour at the side too), but again, it is not been cleaned and vaccumed, we did not even try to look at other area underneth the chair or table, they are dusty too. I hope the hotel can be more cautious and check the cleaner's work after they claimed to be cleaned. The hotel can contact me directly I can provide more pictures we took and I hope they can enhance this situation in the future.
We had a fantastic stay at Residence Inn Ottawa Airport! I traveled with my wife and our three kids (ages 7 to 11), and the hotel exceeded our expectations. Everything was super clean, the beds were very comfortable, and the shower was just what we needed after long days of exploring—great water pressure and plenty of hot water!
The room felt cozy and spacious enough for a family of five, which is no easy feat. We all felt right at home. Staff were friendly and helpful, and the location was super convenient for everything we needed.
Highly recommend for families or anyone looking for a comfy, hassle-free stay in Ottawa. We’d definitely come back!
Clean and tidy, well-equipped, and thoughtful and welcoming service. Convenient transportation and high cost performance. I accidentally left important items at the hotel. The hotel staff helped to keep them carefully. I returned to the hotel to retrieve them after 3 hours. Thank you very much to the hotel staff. Will stay next time.
We had booked the room after travelling back from Bangladesh to rest before driving back home to Ottawa. We were very well rested and had a pleasant stay.
The room we booked was supposed to have a jacuzzi in the amenities description but when we got there they said they have no jacuzzis in this hotel. So we had to go with the flow unfortunately although we paid for a room with jacuzzi that ended up to be a tub. I dont know who to blame for that to be honest. Room was very small. And the maintenance was not the best (washroom and tub were clogged since we arrived and we had to call for maintenance to fix that). The service was good. And people were nice. But if you are staying in this hotel you need to know that almost everything around it closes by 5. You can not even go get water after 5.
Though it was the cheapest hotel nearby casino, and by the Falls.
We booked a City View room, ended up having a ”indoor pool view” room.
Size of the rooms was small, and the bathroom was definitely smallest I've ever been in. Worse the a budget motel/inn, bathroom was smaller then Tokyo mediocre hotel.
The Four Points by Sheraton in Sarnia is a modern, new hotel with fantastic amenities. The fitness center is great, offering a wide range of machines and treadmills perfect for a solid workout. Breakfast is included and served at the adjoining Boston Pizza, where guests order from a menu—standouts include the classic breakfast with eggs cooked any style, a choice of bacon, ham, or sausage, three toast options, and crispy home fries. The rooms are clean and modern, and the open-concept lobby provides lots of comfortable seating. Staff throughout the hotel were consistently kind, thoughtful, and extremely helpful. Guests can also enjoy access to the second-floor pool, though it can get a bit noisy in the evenings due to people passing through the halls. The only drawback was the air conditioning units in both my room and a friend’s, which were noticeably loud at night.
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8.1/10
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LLINGoing to the water park, the park is not big, but it is suitable for a few years old. The room is general, the surrounding food and shopping is convenient, there is a small Ole.
WWing Sze AdaSo grateful I managed to book this hotel while my first flight was delayed near midnight and I couldn’t catch the next flight back home. Thanks to trip.com I managed to book instantly and just walked over to the hotel right across T3. Had a good night sleep before I catch the next flight home at noon. The reception staff was friendly and showed sympathy and gave me a good room on the quiet side of the hotel.
Kkyes123nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
GGuest UserThough it was the cheapest hotel nearby casino, and by the Falls.
We booked a City View room, ended up having a ”indoor pool view” room.
Size of the rooms was small, and the bathroom was definitely smallest I've ever been in. Worse the a budget motel/inn, bathroom was smaller then Tokyo mediocre hotel.
GGuest UserLocation: The hotel is not connected to the PATH, that you can walk completely indoor from lakeshore all the way to Dundas street, with access to loads of restaurants and shops. The southest connected building is one street across the hotel.
The room was newly renovated, yet it was not in a modern way: the room lights were not turn on by slot in the room card at the entrance (actually there's no such upgrade in the room at all!). I have turn on every single light when I go into the room and turn them off before I sleep. There's at least 6 of them!
Do not disturb sign still required to hang out the tag on the door handle, which fell off everytime you open the door!! super annoying
The lobby bar food were good and especially the staff were very friendly.
House keeping service were slow - I have to call to remind them to bring my items.
MmohmedThere is a big problem with packing, I paid for parking but to much snow there, so the vehicle can not park properly and the receptionist not helpful. Was ignoring us, we was stak to parking about 1 hour, the receptionist name is Halche,
Then I asked for a refund for parking , but ignoring and i parked in legally all night, but i luckily not getting penalty,
RRuilinby Lake Ontario. Get off at Union Station of the subway, turn to Streetbus No. 509 and 510 in the subway station, and you will arrive at the hotel entrance.
The girl at the front desk is very elegant.
Inside and outside the hotel are stylish and stylish, and the rooms are fresh and beautiful. Very comfortable.
Equipped with coffee machine, several coffee capsules.
GGuest UserBooked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative.
The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived.
I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.
BBarryWRoom cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd.
We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers..
A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out.
In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.
GGuest UserFor the price it was ok , was a dirty towel folded and a stain on one of the beds .. overall ok besides that . If your looking for a decent place to rest this is it , if your looking for luxury go somewhere else
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