This hotel is in a good and safe location, close to great restaurants and bars, as well as the National Museum. The historical downtown isn’t far either, making it a convenient base for exploring the city.
The rooms are spacious, very clean, and well-maintained. The staff are friendly, speak English, and are always ready to help. The only downside was the bathroom door, which didn’t fully close, leading to water splashing outside. Other than that, everything was excellent.
Another bonus is the Georgian restaurant right next to the hotel. The food there is incredibly authentic and delicious - highly recommend it if you’re looking for something different!
Great staff good amenities close to the airport and nightlife. One of my new favs. I have stayed at the Mariott, the Capital , the Aloft, and the Dann Carlton. Def will be back to this Hilton. #shoutouttoparis her daddy knows how to make hotels for American abroad.
The hotel as such is incredibly clean that the staff is very friendly, breakfast could improve and have a little more variety, the staff attention if it is first. But I have to make a note in front of the place this remains in a place called a free zone, which is a conglomerate of customs shops, for this reason at the entry of this place there is a security service that is served by porters very gross, it is a trouble to have to register passport card every time you enter and leave and that the services of Taxi Uber cannot enter and have to register and you cannot enter with the transport by putting your safety at risk. The hotel was very comfortable and very comfortable. I would recommend that you notice the guests of these disadvantages.
Customer service was pretty rude and dismissive and this is coming from a super chill kinda customer.
Room is clean and modern but basic. No water bottles supplied - definitely should be at the price the hotel charges.
Location great with transfer to airport but you must give 24hrs notice or they refuse to collect you.
Breakfast is 5/10. Not terrible but limited in selection and not very good quality.
Wifi was also poor.
Gym is dire.
Overall I wouldn’t recommend it.
Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
El lugar es excelente, la ubicación es inmejorable, la limpieza muy buena. Todo equipado (solo hacía falta un trapo en la cocina). Recomiendo mucho quedarse en este lugar.
Solo creo que la comunicación con el host debe mejorar por esta app, llegué a la estancia y no me habían compartido la clave de wifi, y no contestaban el teléfono que tienen acá. Gracias a la vida me había quedado en otro lugar con ese mismo host y pude contactarles, y se solucionó, pero de no ser así creo que me hubiese tocado hacer muchas cosas para conseguir la clave. Sin embargo, ya con el número, son diligentes, resuelven todo rápido, te ayudan en lo que necesites, etc. Recomiendo mucho reservar acá! 🫶🏽💜
The Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
The location of the hotel is very good, in the old city, 20 minutes walk to the main attractions. The room is very hygienic. The service at the front desk is very good. The breakfast is relatively simple, but it tastes good.
Nice hotel located in safe area of city. Breakfast buffet is really good. By some reason it advertises through this app that hotel has a pool and facility does not. There is a nice sauna on the eighth floor.
Very Good
116 reviews
8.8/10
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AAnonymous UserThis hotel is in a good and safe location, close to great restaurants and bars, as well as the National Museum. The historical downtown isn’t far either, making it a convenient base for exploring the city.
The rooms are spacious, very clean, and well-maintained. The staff are friendly, speak English, and are always ready to help. The only downside was the bathroom door, which didn’t fully close, leading to water splashing outside. Other than that, everything was excellent.
Another bonus is the Georgian restaurant right next to the hotel. The food there is incredibly authentic and delicious - highly recommend it if you’re looking for something different!
GGuest UserHotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
AAmybellOur experience was really disappointing, I paid in this platform the full price including taxes and the receptionist charged a double taxes saying was not hee Douro and hotel’s fault just law, here I’ll be adding the capture I took when I bought my service here and it said including taxes, she was so rude and also blaming me for don’t “understand”, read good , don’t understand I had to know they will be charging it , so unprofessional and gross with a client, I’ve been travelling for more than 10 years so try this platform and never had a bad experience till now, I recommend the hotel change their administrative staff they are not the people to treat with other humans. But I have to say the service staff I mean maids and the people in charge of breakfast were awesome, they would fix better in the reception they are so polite and clean, they k it how to respect other people. Gym is so basic but useful, breakfast so delicious, the fudge in the room was broken and no useful and nobody did nothing… last thing they referred my sisters iD, promised to deliver in the room and never did it so we had to go to claim it, this details from the receptionist, that rude woman and the unuseful manager too who said would be reviewing the reservation and who also said we have to claim to the website trip because was trip fault
XXiejunwen sevenLocated in the rich area, in the office building, the safety and health of access is tall. There are Japanese dishes downstairs, Mexican dishes, local South American dishes, very convenient, and the service is polite and thoughtful. recommend.
AAmybellI had always felt very good in this hotel, everyone had been so kind and respectful until today, December 3, 2023, at checkout, when the vulgar and unpleasant receptionist faced a mistake that we did not make, because according to her the payment was not I had made prior to check in I was going to call the police, the day we entered we asked if the payment had been made and they told us yes. We then proposed that they send us a payment link but they did not do it and they did not do it, instead this woman behaved like a vegetable seller, yelling at us and entertaining us in front of the other guests who were checking out, she is definitely not a suitable person To deal with humans, he knows no decency, much less customer service. An efficient and respectful person is supposed to be at a reception, but this lady does not have an iota of decency or education. Well on the other hand I want to give a special recognition to the girl in charge of the restaurant Dyana who should be in a position as reception since she is the most decent and kind person, always attentive to everything and with all her charisma she gets my 10/10 , this is quality staff, the same for Carlos, the bellboy who is full of kindness and efficiency. I recommend you be more efficient in providing. Several payment alternatives were provided to its clients, on a Sunday there was no one to enable a payment link or anyone to monitor the hotel's security.
SSoulfulExplorerThe Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
MMkeMic90This is the 2nd time in two years we stayed at this hotel for interviews at the US Embassy. It’s a 15 minute drive from the airport.
Staff is very professional, attentive and helpful. The hotel offers free breakfast buffet. The buffet is a variety of Colombian food as well as breakfast favorites. The hotel’s restaurant has excellent menu. They offer some traditional Colombian food but with their own modern signature. The hotel offers free transportation to and from the airport. The drivers are professional wearing shirts, ties and sport coats.great experience at this hotel. downstairs form the hotel are many different restaurants, bar and casino. There are 2 large shopping mall within 15 minute walk too.
GGuest UserNice breakfast, good location and free transportation to the airport, super friendly stuff and well informed, local drivers and taxi service is the best!
DDr. Julio BernalI am bias with this place. I did an intership in this hotel 28 years ago and I absolutely love Hotel Hacienda Santa Barbara. It is still quite elegant and the area where is located is one of the best in the city. The service, the room, the bathroom, they are all great. I really love the breakfast buffet for the top quality of the food and the variety of native Colombian fruits. The staff (Edwin in the front desk, Don Pedro and Ana in the restaurant..) are extremely helpful and efficient. I will alway try to book this place whenever in Bogotá. Thank you
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