Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 28, 2026|Deluxe Apartment
Guest UserStaying at Riad Old City Palace was pure magic – a hidden oasis in Fez’s bustling medina that felt like stepping into a warm Moroccan dream. The atmosphere is enchanting: intricate zellige tiles, cozy lounges with plush cushions, and a serene riad courtyard that whispers tranquility amid the city’s chaos. It’s the kind of place where every corner invites you to relax and soak in the authentic charm.
The staff? Outstanding! From the moment we arrived, they were like family – incredibly friendly, always available with smiles and genuine care. Whenever we had doubts about anything (taxis, markets, hidden spots), they were there, patiently answering questions, always picking up the phone promptly, and even guiding us with precise directions to local gems. They made our trip seamless and stress-free.
Food highlights were next-level. The late-night teas were a lifesaver after long days exploring – aromatic mint tea served with warmth and perfect sweetness under the stars. Dinners were flavorful feasts of tagines, couscous, and fresh salads that burst with local spices. Breakfast? A lavish spread of fluffy pancakes, fresh fruits, cheeses, and endless Moroccan pastries – we never wanted to leave the table!
This riad is simply a nice place run by the best team. Thank you from the bottom of our hearts – we strongly recommend it to everyone visiting Fez. We’ll be back!
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Price per night from:TWD 2,098
Posted onOct 24, 2025|Double Room
wyg213The hotel isn't far from the city center, just a few hundred meters from Mohammed V Square, and the French Consulate is also nearby. It has a Chinese-style hotel design, and the rooms come with small balconies. Breakfast is Chinese-style. Overall, it's very convenient for getting around! There's also a bubble tea shop next to the hotel run by Chinese owners, and they are super friendly! ❤️🔥
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Price per night from:TWD 2,184
Posted onJun 20, 2025|King Room
Guest UserI stayed for 1 night, June 16-17. The service was very good as well as the facilities. The next day after checking out I checked and found that my t-shirt was left behind, then I went back to ask about it, but they said they couldn't find it. I'm sure my t-shirt was left there. How can a hotel as good as this have something left behind and not stored first? Even didn’t care about asking me my contact information so if thy ask the staff and found it thy will contact me!! Thy are not doing that
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Price per night from:TWD 5,347
Posted onMar 18, 2026
Guest User
The hotel is very conveniently located, close to the train station, tram stop, shopping center, and the embankment. The breakfast is varied and delicious. The room is small, but everything is very well thought out. The comfortable bed, down comforters, and pillows are perfect for rest after long walks. A few areas could use some cosmetic renovations, and the place could be cleaner, but overall, this didn't affect the quality of our stay. We liked the hotel.
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Price per night from:TWD 3,116
Posted onJun 18, 2026
Guest User
الغرفة واسعة ونظيفة ومتوفر فيها كل اسباب الراحة ونعاون الموضفين كان رائع وكانوا ودودين جدا اضافة الى الفطور الطيب والمتنوع وانصح التاقلم فيه فالسعر يتناسب جدا مع الخدمات المقدمة 🙏شكرا جزيلا فريق عمل فندق New Hotel 🌹وان شاء الله في الايام القادمة سأعود اليه ..
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Price per night from:TWD 1,323
Posted onApr 4, 2026
Guest User
Good hotel in terms of location, delicious breakfasts, and spacious rooms with daily housekeeping.
Downsides:
1. Annoying bellboy who doesn't take no for an answer. After being asked to leave us alone, he continued to offer unnecessary services.
2. Also, by some strange coincidence, immediately after check-in, we were disturbed in our room twice. Someone knocked separately to bring water and tea/coffee sachets, and then a few minutes later, the kettle was brought separately. I don't understand why they couldn't bring everything at once (check-in was in the evening, much later than 3 PM).
3. There were no mugs in the room (perhaps they were supposed to be brought when they addressed downside #2, but after the second visit, we put up the 'do not disturb' sign).
4. The shower gel was as thin as water; it was impossible to use.
Otherwise, it was good.
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Price per night from:TWD 2,022
Posted onSep 3, 2023
Ismail
The room was decent and really appreciated the Shower amenities. There was construction work nearby so it wasn’t very convenient to park.
What we didn’t appreciate is that the hotel gave us a Studio instead of the apartment we initially booked without informing us. We asked many times but we never had a solution offered.
Also, You should ask to get towels and toilet paper. They were not provided.
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Price per night from:TWD 2,260
Posted onMay 15, 2026
Guest UserExcellent hotel, clean. The soundproofing isn't perfect, but it wasn't noisy and didn't disturb our rest. The room was cleaned daily. The room is spacious, with a comfortable mattress and pillows. We did see small ants on the table near the kettle. The bathroom is convenient and clean. For the price, it's acceptable. It's a convenient 15-minute walk to the train station. The breakfasts are decent, and they have desserts, but they are a bit repetitive.
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Price per night from:TWD 1,313
Posted onMay 18, 2026
Elawat
Everything is perfect, unless there is no answer to the email or phone call
Note: Even if you have a double room, your local girlfriend will not be able to join you if you are not officially married !!
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Price per night from:TWD 4,677
Posted onJan 11, 2026|2 Single Beds, Non-Smoking, Standard Room, Mini Bar, Slippers, Courtesy Tray
Guest User
Experience was great! Nice hotel staff and accommodating upon request! The breakfast buffet had many great options and cover all basics of a continental.
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Price per night from:TWD 1,893