GGuest UserWe had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at Casino.
I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am .
We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.
GGuest UserNice hotel, lovely family room with a kitchen. However, the kitchen was locked, and we had to ask to have it opened.
Be careful at the pool. There's a large tile at the bottom of the pool that you could easily scrape yourself on. The toilet by the pool looked shabby; the seat was completely worn, and the chrome was all corroded with rust. The women's toilet was also out of order. Clean toilet paper rolls were placed at foot height next to the toilet, which was very unhygienic.
The staff were very friendly. There's a supermarket directly opposite the hotel, which saves €26 per person on breakfast.
The location in the village is fine. The entrance to the cave will no longer be next to the hotel from January 2026, and the mini-trains will also no longer operate.
Aade_cxjThe hotel is in a good location and most tourist attractions are within walking distance. The place is clean and the service provided was very good. The staff was very welcoming and always smile and greet us. We had a great stay there!
CCometoseeMy second stay. Quite convenient if we go by car to namur. A lot of furniture interior shop around (unexpected, but nice). 10 min to city center by car. There are a few bus from city with stop in front of hotel, but the frequency is like 1hr or more. Parking is great at the hotel. Room is good, chic and large. The bar is nice.
GGuest UserAmazing location, and I really appreciated the complimentary coffee and tea at the hotel. They also gave us a €5 voucher to use during our stay—such a thoughtful touch. I’d definitely stay here again if I return to Namur.
GGuest UserThe room was spacious and provided with everything needed, if there were some warmer in the room, the creation of the driver wouldn't help.
Wellness wasn't very hot.
The breakfast was very good
CCarla H.The Ibis is conveniently located to the center and a bit longer walk from the train station. We were unlucky enough that no internet went, which we only on demand. Otherwise everything was ok and usual Ibis standard.
GGuest UserTrès bel établissement d’extérieur, bel établissement d’intérieur, chambre sans extravagance .
Nous avons voulu dîner le soir, 4 fois le serveur est passé devant nous sans nous adresser la parole pour nous installer.
Nous sommes partis ailleurs.
ATTENTION , la taxe de séjour à Namur et de deux euros à peine, 1,25 € d’après Internet, L’Hotel se permet de prendre une taxe sur la taxe de 4 euros par personne au lieu de 1,25€.
ILLÉGAL ET ABUSÉ malgré que je leur fasse remarquer.
Petit déjeuner correct, mais il ne vaut pas plus de 11 €, donc de 14 € est un peu abusé aussi.
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