It's a foreign country, the overall feeling is good, the external environment is not very good, after all, the national conditions are like this, but the interior of the hotel is good, it is worth recommending to stay here, I will go again next time
A Memorable Stay at Ramada Cox's Bazar
My wife and I recently had the pleasure of staying at the Ramada in Cox's Bazar, and it was an experience we won't soon forget. Our trip started with an unexpected hiccup – a fire incident at Dhaka Airport forced us to take an overnight bus to Cox's Bazar. Arriving at the hotel on October 19th, we were understandably anxious about the room availability.
However, Ms. Fatima at the reception truly turned our experience around. Sensing our worry, she skillfully arranged an upgrade to a room with a stunning view. Her professionalism and kindness immediately impressed us and set the tone for a wonderful stay.
The hotel's location is simply unbeatable, with direct access to the beautiful, endless sandy beach. The rooftop restaurant offered breathtaking views, adding to the overall charm. Having traveled extensively, we were particularly impressed with the hotel's services. Our room was immaculate, with excellent bed comfort and cleanliness. The staff was well-mannered and proficient in English, making communication effortless. The lobby was also well-presented and inviting.
We would like to extend our sincere gratitude to the following staff members who made our stay exceptional: Ms. Fatima, Mr. Salim (the shuttle bus driver), the customer service team at the reception, the staff at the restaurants on levels 2 and 12, the chefs, floor staff, housekeeping, security personnel, and the porters. Everyone contributed to making our stay truly memorable.
We highly recommend Ramada in Cox's Bazar to anyone looking for a remarkable hotel experience.
Located in Chittagong, Hotel Saint Martin Ltd. Offers 3-star accommodations with a garden, a restaurant and a bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel features family rooms.
The hotel offers a spa center.
Shah Amanat International Airport is 6.2 miles away.
Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
Very Good
106 reviews
8.0/10
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LlachlanSummary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
GGuest UserA Memorable Stay at Ramada Cox's Bazar
My wife and I recently had the pleasure of staying at the Ramada in Cox's Bazar, and it was an experience we won't soon forget. Our trip started with an unexpected hiccup – a fire incident at Dhaka Airport forced us to take an overnight bus to Cox's Bazar. Arriving at the hotel on October 19th, we were understandably anxious about the room availability.
However, Ms. Fatima at the reception truly turned our experience around. Sensing our worry, she skillfully arranged an upgrade to a room with a stunning view. Her professionalism and kindness immediately impressed us and set the tone for a wonderful stay.
The hotel's location is simply unbeatable, with direct access to the beautiful, endless sandy beach. The rooftop restaurant offered breathtaking views, adding to the overall charm. Having traveled extensively, we were particularly impressed with the hotel's services. Our room was immaculate, with excellent bed comfort and cleanliness. The staff was well-mannered and proficient in English, making communication effortless. The lobby was also well-presented and inviting.
We would like to extend our sincere gratitude to the following staff members who made our stay exceptional: Ms. Fatima, Mr. Salim (the shuttle bus driver), the customer service team at the reception, the staff at the restaurants on levels 2 and 12, the chefs, floor staff, housekeeping, security personnel, and the porters. Everyone contributed to making our stay truly memorable.
We highly recommend Ramada in Cox's Bazar to anyone looking for a remarkable hotel experience.
GGuest UserIt's a foreign country, the overall feeling is good, the external environment is not very good, after all, the national conditions are like this, but the interior of the hotel is good, it is worth recommending to stay here, I will go again next time
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