Apartments in Hawaii, United States

The location is good as there is Waikiki Market nearby and you can walk to Waikiki Beach and Kapiolani Park. Although the hotel is not new, the staff are friendly and the rooms are cleaned, so you can stay with peace of mind. I wasn't expecting much, but I could see the ocean of Waikiki in the distance from the balcony.

ワイキキに近く、比較的リーズナブル。また宿泊したい

We really liked the hotel. It boasted stunning views of the city from the 30th floor. The suite consisted of two rooms and a kitchen with a large refrigerator and stove. It was practically like an apartment. I would happily stay here longer. The hotel offers parking for a fee, but you can park for free on the surrounding streets. As a gift, we were given shell beads and a card to rent a video from the vending machine downstairs. We didn't use the hotel pool. There was no bottled water available, even upon check-in. If you're looking for a budget option in Honolulu, I recommend this hotel.

During check-in, the staff mocked my lack of English, laughing and making gestures at other staff members, which I found unpleasant. While all explanations were in English, the departure was in Japanese, so I assumed they understood everything. Upon check-out, I was surprised to see a payment of $1,347.40. After returning home, I called Trip.com and they handled the matter, refunding me $1,030.61. However, they had deducted a $316.79 service charge and other charges that were not included in my travel application. The hotel only sent me a receipt by email, with no apology. The staff member who checked me in and checked me out was the same, so I assumed they knew I didn't speak English before making the payment. It was a shame that my trip was so frustratingly disrupted by the hotel's front desk service.

Excellent location for the price. Hotel is mid but I got a real good deal out of it so not gonna complain. Great view if you get one of the upper floors

I couldn't stay with double booking, but I had a larger room on the beach next door. Therefore, the cleanliness and equipment evaluation are in the middle. Double booking is not a compliment, but the response was very good and I was able to enjoy my family vacation.

公寓位置優越，出行方便，最省心的是可以免費停車，房間視線好，可以遠眺大海，出門步行10分鐘即是懷基基海灘，就是入住的房間麪台龍頭漏水，還有窗簾如能再遮光一點就更完美啦，公寓設施齊全配套完善，床墊睡着很舒服，連續住了四晚，不錯的體驗，停車牌還回公寓時剛過10點，房門鑰匙密碼失效，衹好從門縫塞進去。

1) The escalator leading from the lobby to the mezzanine level was out of order. Given the makeshift barrier on the mezzanine level, it looked like the escalator had been out of commission for some time. Quite a shame from a convenience standpoint. 2) I had checked into the hotel after midnight because of a flight delay so I was pretty exhausted and fell asleep quickly after taking a shower, brushing my teeth, etc. I woke up in the middle of my first night's stay noticing a foul odor. After walking around the room and initially thinking it was coming from the A/C vent, I pinpointed the origin of the bad smell to the linens: the pillowcases, sheets, blanket. It smelled like a dirty wet sponge or clothes that never dried completely but were put back in the dresser drawer. I pulled all of the linens off the bed and left a note for housekeeping to replace them because of a foul odor. They did and it was fine the rest of my stay, but the point is I never should have had to do that. 3) Upon returning from my uncle's funeral Saturday night, to my dismay I found 20-30 cars that had been double-parked by the valets in the hotel parking lot. After circling the lot several times in the hopes of catching someone leaving but having no success, I decided to look into valet parking, figuring that since I was a hotel guest they would have something worked out. When the valet told me the valet fee was $49 even for hotel guests I was flabbergasted and declined. He instructed me to go back to the parking garage and speak to the parking attendant to ask about my parking options. When I got there, the parking attendant initially refused to come out of his booth to help me so I had to enter the garage, go all the way around to the exit and talk to him so that he didn't have to leave his booth. He pointed at a white car parked outside and told me to look for parking ”around there.” I asked him if that was assigned to the hotel, because I did not want to wake up tomorrow morning to discover that my rental car had been towed or impounded. He did not convince me that this was not a possibility so I parked the car where he instructed me to, took photos of the area, and went to the hotel registration desk to look further into the parking situation. The signage was also not clear. When I got to the registration desk, I was helped by an employee who seemed to have a French accent. He was definitely European, with very short hair. I explained what had just happened with the parking and he told me that the hotel did not have ”jurisdiction” over that parking area and he could not guarantee me that my car would not be towed. There happened to be another employee, a local guy, just finishing a transaction with a hotel guest so I moved one station over and asked him the same question. He clarified the situation and explained that that outside parking area (in the middle, under the ramp) was overflow parking for the hotel, and, as long as my hotel parking pass was clearly displayed, my car could remain there for the duration of my stay.

Because we cancelled our trip to the Big Island and decided to have an in-depth tour of Oahu instead, we chose to extend our stay. The surrounding environment is really nice. Ala Moana Beach Park and both sides of the canal are suitable for leisure and exercise. We were lucky enough to see a rainbow on the balcony of our hotel room. The No. 20 bus at the door goes directly to the airport. We had a great trip!

Really great villa got upgraded no charge. Was super clean but overall it was a great stay for Mother’s Day !