Apartments in Hawaii, United States

Unfortunately, due to a typhoon, we experienced a power outage, and the elevators were out of service on our check-out day, which was quite difficult. We happened to run into a staff member who let us use the emergency elevator, but there were a lot of people, so getting on was tough. However, the male staff member who guided us was very kind and considerate, thinking it would be hard for us to use the stairs with a child, which was a huge help. I'm very grateful to all the staff for their kindness.

The original facilities such as the building and elevators are old. It seems to have been partially renovated, so it's not that inconvenient. The front desk only speaks English, but they were polite and helpful when we communicated our needs. The cleaning staff are also very kind.

The front desk staff was very kind and I was grateful. It was about a 15-minute taxi ride from the airport. It was around 11pm, so it was about $66 including the late-night fare. During the day, it was about $50.

This property was right in the heart of everything easy to get to easy to walk to other shops, restaurants, the beach, anywhere you want to go. It’s right in the heart of things, but the best thing of all was my room. I had a one bedroom suite on the 37th floor, which is only one away from the penthouse top level it was absolutely excellent. The bed was good. The kitchen was a bonus. I was able to cook my own bacon which was wonderful. The convenience store was also great and the prices were not inflated or unexpectedly high. The staff were nice, friendly, and helpful. Overall this was a great place but my favorite thing was being able to sit out on my balcony and look at the beach and watch the sunset and watch a sailboat regatta in the evening while the cool breezes blew my way. I would definitely stay here again and recommend it for anyone else

Very nice hotel right on the beach but lots of rocks there therefore have to walk a bit to get to a part of the beach with no rocks. Strong waves and currents in winter so not good for young kids or beginners swimmers but good for surfing and boogie boarding. You can see turtles swimming near the beach and further afar lots of whales from December to March. Hotel have many swimming pools (and one fun slide) but only like 3ft deep so good for kids but a bit boring for adults. Only one restaurant, it's Duke. And one small shop selling Starbucks coffee. Our unit was on 10th floor in the main building and had a big balcony with a beautiful view on West Maui Mountain. We had a very pleasant stay in this location and would love to come back!

The location of the hotel is OK, Hilton is across the road, and the beach is just a little further away. There are several ABC supermarkets near the hotel, which is convenient for buying things. Although the hotel has been renovated, the layout inside is still unreasonable and inconvenient to use. The floor of the room is slanted, and I always felt a little dizzy when walking at first. The room is cleaned every two days. If there is a lot of garbage, you have to go to the garbage room on the floor to take out the garbage. The room cleaning is rather sloppy, the carpet is not vacuumed every day, there are still hairs on the bathroom floor, and there is dust in places that are not usually touched. It is estimated that it has not been cleaned for a long time. The room price is expensive, but it is still cheap in that area.

This is a true outdoorsmen experience. I stayed in the Monkeypod tent. It was very comfortable. I had a very nice Queen bed with plenty of pillows. The tent came with a folding table, iron racks for hanging clothes, a lamp, multi-plug power strip, and WIFI. The porch had one chair and a table, and the nights were very quiet. The property shares a kitchen with on the needed appliances and dishware available as well as a porch with tables and chairs to watch the sunset. There are two showers, one in door with solar heating and one outdoors (still private) with gas heating. The property has a protected gate with code. Overall, a very good experience and I would stay here again.

I really liked the spacious room with a classic feel. However, the floor was not cleaned at all, so I had to wear shoes.. The cleaning part was very disappointing. Still, the auxiliary facilities swimming pool and morning coffee bar were very impressive. Another advantage of this hotel is that there is a very beautiful beach nearby. I won't go there again... but next time I really want to go to a place right in front of the beach! Still, the view from the room was nice and nice.

With the weak yen, high prices, and tipping, eating out can be extremely expensive, but you can buy prepared foods and alcohol at the supermarket just a short walk away and relax in this location. I brought pasta and bread from home, so I only ate out once in five days. I wish check-in was a little smoother.

I booked a Sunset Ocean View room specifically to watch the sunset from my room. Unfortunately, the weather was bad, so I only got to see it once, but it was the most amazing sunset. It was great to have a kitchen, which allowed me to cook my own meals and reheat takeout during my stay. I was a bit disappointed that there was no bathtub, only a shower, which was an oversight on my part. Some days were cool, and with only a weak-pressured shower, it felt a little cold. They didn't replace towels unless they were left on the floor, and despite leaving a note asking for more coffee and tea, they weren't restocked. I was told the sofa bed linens were in the closet, but they weren't there. I had to ask a staff member in the hallway to bring them. On the plus side, we received two complimentary bottles of water and one ice cream daily, which was a nice touch. The poke bowl shop on the first floor was also delicious. While there are shops selling groceries, they are overpriced, so the nearby ABC Store is a better option for cheaper items. The hotel's location was excellent, within walking distance to Ala Moana Shopping Center and even Waikiki, which was very convenient. However, the front desk usually only had one or two staff members, and none spoke Japanese. This caused some confusion, as I didn't understand that the security fee was a deposit. Thankfully, I was able to confirm this with their customer service later. The lack of staff meant long waits whenever I had a question, which was inconvenient. Overall, the location was fantastic, and I would love to stay here again if I have the chance.