I stayed in Kelo, a half-timbered house with a glass roof. It was very large. It was worthy of being the originator of the glass house. The room was nothing special. There were two beds under the glass house, two beds in the wooden house, and a bunk bed in the villa. There is a sauna, which is very suitable for a family. It is also very convenient to play in the snow outside. Moreover, because the hotel has an aurora alarm clock, the hotel has an alarm clock to remind you when the aurora breaks out that night, so we were very lucky to see the aurora this night.
This hotel was in a great location, very convenient to get to the local tourist companies for excursions. Breakfast was typical buffet but plenty of choice. The room was a little small but had everything we needed. Staff very helpful. I'd stay here again. Photo is the view from our room window.
The resort hotel in Surrey Hills has large rooms and a sauna, which is very convenient for your own operation. The balcony of the room was facing a small wood, and the scenery after the heavy snow was beautiful.
In addition to Finnish and English, there are Japanese in the hotel. No wonder there are many Japanese tourists here, but most of them are middle-aged and elderly.
After the Spring Festival, I made a lap in Lapland. There are only few Chinese in Surrey. The ski area here is also very empty, but the snow quality is first-rate.
Had a great stay. Beautiful location with parking under the hotel. Literally looks out onto the shopping street with nice restaurants. 10 minutes drive from the airport. Nice big room, very comfortable beds. Breakfast also incredibly good. Would definitely come back again.
Very nice cottage, and big. Even though I travelled solo, I could see the space is comfortable for 2.4 persons. Service of staff is good, they don't volunteer information but if you asked they respond in very friendly way. Breakfast was average, both in terms of spread and quality. As the village was so quiet during the time I stayed (beginning of Autumn), I didn't try their restaurants for other meals, choosing instead to go to city center. Facilities-wise this is a resort, and there was no help to get your luggage to your room which is a few minutes walk. you can pay for it. Also, no transport to city provided by hotel. You need to take public transport.
The view from the hotel room is very close to zero point on foot. The breakfast in the restaurant is good. The spare parts I use are lumene, a Finnish national brand, which can save dry skin. One tube applied to the elbow is enough for a day. The breakfast in the restaurant is similar to the popcorn pancakes we used to make in line with rice when we were kids in China. There is a parking lot in the basement, which saves you the trouble of getting up early to clear the snow. It costs 20 euros to park for one night. There are many restaurants and ski shops on the commercial street. Very convenient.
Just checked in, a little disappointed, the room is very small. But the breakfast is very good, the service is super good, the front desk is very welcoming, and also help me verify the time of the icebreaker pick-up. This hotel is the pick-up point for the icebreaker Discovery. Just wait in the lobby at the specified time, which is very convenient. There is free parking, not far from the ice castle.
The room is nice, the surrounding is quiet, and it’s convenient to eat nearby
Facilities: Exquisite and elegant, with local characteristics
Hygiene: clean
Environment: There is a Chinese restaurant downstairs, and a local celebrity restaurant opposite. Breakfast buffet, blueberry juice is good
I was worried when I saw the average reviews online. But after staying for three days, I still felt good. We stayed in a suite with a sauna, which was quite large and clean. The sauna and fireplace were also quite good. Although there were not many people at the front desk, the service attitude was very good. The most important thing is that the location is very convenient. It is very convenient to go to town or take a bus.
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8.0/10
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8.7/10
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
兔兔兔愛睡覺The environment is very good, but it is a bit far from the city center and you have to take a taxi to get there. There is a supermarket for supplies in about 20 minutes' walk. The chalet is close to the ski slopes, perfect for those who want to ski for hours with ease. The restaurant provides a simple breakfast, which is the same every day, so the small kitchen in the wooden house is very important. You can cook some simple meals by yourself with basic utensils😙 Finally, we also successfully chased the Northern Lights by the lake
AAnonymous UserThe hotel has no front desk or service staff. It is an apartment hotel and requires self-service key collection. The facilities in the room are rich and convenient, but the cupboard of the room I stayed in had three buckets of garbage left by previous guests. It smelled like it had been rotting for many days:( We stayed with the garbage for one night
NNg CKVApartment is located close to the city center, about ten minutes' walk. Before check-in, you will be sent an SMS and email with a password about your check-in at about 3 pm. The overall facilities are complete, including a frying pan, cups, dishes, knives and forks, a vacuum cleaner and an electric iron. Definitely the first choice for long term stay
GGuest UserThe environment here is very good, the boss is also very friendly and enthusiastic❤️, he often helps, the room is very good, it feels like home. Very comfortable. I will definitely stay here next time I have a chance. It provides some food. So don't be afraid
EEsther_C77The room was very good, but the temperature of the hot tub was a little low. It was very ski-friendly, there was a restaurant downstairs, and the sleep was very good. You can travel with several families
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