The hotel was very comfortable and the hotel was very comfortable and the hotel was very comfortable. A negative point forgets that perhaps you need to make better maintenance to the rooms so that unwanted insects are not filtered 🙄
The hotel is very comfortable and very comfortable. For all tastes, if you are vegetarian, there is a wide variety of fruits, cheeses, there are cooks with a hot tortilla and garbage serving you all the coffee you need.
It is a hotel, perhaps for the era, of older people and German people, which was not a disadvantage at all for us.
The hotel was very comfortable and very comfortable.
We spent many hours in the Spa and the truth was great.
They have a very mono bar and the great servants.
The hotel is a bit far from the center but bus line 4 takes you there. The reception staff is super nice and friendly, they help you or provide the information you need, it's the best thing about the hotel.
You can have a clothes iron by leaving a deposit of 20 e that will be returned to you on the day of departure.
The rooms are quite old and smell musty mixed with humidity. It is quite cold in the bathroom as it has an open crack that leads directly to the street and cannot be closed or covered. It's a shame because the rooms have a lot of potential if they did a little renovation.
The views from the terrace of the hotel are wonderful to the port.
Nos ha sorprendido gratamente este hotel. La ubicación es inmejorable, justo en primera línea de mar, con unas vistas preciosas al puerto de Porto Cristo. La relación calidad-precio ha sido excelente: nos ha salido muy bien de precio para todo lo que ofrece. Aunque nuestra habitación estaba en el edificio anexo (donde también están el spa y el gimnasio), estaba perfectamente equipada, limpia y muy cómoda. No echamos nada en falta. Contratamos el desayuno y fue todo un acierto: muy completo, con mucha variedad y productos de calidad. Un desayuno de hotel de los de verdad. Además, el trato del personal fue impecable. Amables, atentos y siempre con una sonrisa. Repetiríamos sin dudarlo. Ideal para una escapada tranquila frente al mar.
The room is clean and the rooftop view is very good, but the swimming pool is small. The front desk staff is very good. The hotel here needs to pay the city tax for more than 100 people. The room does not provide water slippers, toothbrushes, etc. The location is very good. There is a supermarket bus stop downstairs. Not too far from the residents. The price is very good, the price is slightly more expensive, but it feels better than Melia. After all, Melia is more expensive. There is a drug store nearby. I also do the bus to eat super delicious Chinese food (the store name casa Li). It should be noted that there is a quilt cover here. If you are afraid of cold, you have to quilt in advance. (The pillow bed is too soft, I don't like it)
Very nice service! Well-kept, quiet complex. We got an upgrade (it was a guest of ours for his birthday) and we were very happy about that! We'd love to come back :)
Too many advantages: It's incredibly convenient to get to the beach; it's a 3-4 minute walk from the front of the hotel, and a 5-minute walk from the back. There are supermarkets: Spar, Eroski City, Lidl, and Rossmann drugstore.
Breakfast from 7-10 am is delicious and has a wide variety of items. After breakfast, there's refreshing lemonade and coffee available in the restaurant for guests to help themselves.
The gym downstairs is well-equipped, and there's a small swimming pool on the roof.
It's very quiet at night; the dim lighting is perfect for those sensitive to light. The air conditioning in the room is very cool; I usually have to turn it off because it's 35 degrees Celsius outside, but the room is always pleasantly cool. The toiletries are complete: shampoo, conditioner, shower gel, hand soap, and hand cream/body lotion are all from Ritals Jing, and I love the scent. I'm very satisfied with the bed; I can't stand very soft beds because they make my back uncomfortable, but this hotel's bed is excellent. There are three types of pillows to choose from.
The hot water is great; showering is comfortable, unlike some reviews that mention no hot water.
The service staff I encountered were all very satisfactory, unlike some reviews that describe them as rude. From the front desk staff (Oscar was especially adorable; we saw him again when we checked out on the 7th day), to the housekeeping staff, and the restaurant staff (a very kind old gentleman cleared the dishes every morning), I would give full marks to all the staff we encountered during our 7 days and 6 nights!
The cabinet under the TV could be easily opened with a gentle push to reveal cups, a safe, and a mini-fridge. There was a hairdryer and a large plastic bag in the wardrobe drawer.
If I had to point out a few shortcomings, they would be:
1. They should learn from Chinese hotels; if they don't clean the room, they should at least provide two bottles of water. For environmental reasons, we only requested cleaning twice over 6 nights. We only received two small bottles of mineral water upon check-in on the first day. If we had booked 6 nights separately, wouldn't we have received 2 x 6 bottles? For €300 per night, they couldn't even afford a bottle of water.
2. The toilet paper was extremely thin, only one layer thick.
3. There was no toilet brush next to the toilet, which was very inconvenient.
I was shocked that at a five-star hotel, such an unacceptable incident could occur.
We had a deeply disturbing experience during our stay. Around 9:30 AM, someone from the property unlocked and opened both our front door and bedroom door without any prior notice, permission, or request from us. We were still asleep when this happened. We did not request housekeeping and there was no sign indicating otherwise.
This was a serious breach of privacy and made us feel unsafe and disrespected. Such behavior is completely unprofessional and unacceptable in any accommodation setting, let alone a serviced apartment.
Picked this hotel after reading reviews it is like being in a Art Gallery it really is a fantastic place to stay really really clean fabulous selection of food at breakfast so you should find something to eat
And very friendlyand helpful staff
We were not there long enough to make the most of whats on offer but we did tell the staff we will be back for a longer stay its 9.5 out of 10 this time 👍
Booked the junior suite for our anniversary and it was so nice and spacious! Love the in-room speaker and balcony overlooking the sunset 😍 there is sauna and indoor swimming pool and the breakfast selection was good. Only downside was that there’s only one small elevator.
Great
114 reviews
9.2/10
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8.7/10
Very Good
GgosomewhereThe hotel is located not too far from the city center, and the public transportation is very convenient. It takes 5 minutes to walk back to the airport bus. There are many restaurants nearby, and it is also close to the attractions. The hotel suite is large, air-conditioned, well decorated, and very comfortable to live in. There is a luggage storage service, which is very modern and recommended.
GGuest UserWow, where to begin. My husband and I brought our 3 year old to Mallorca after moving half way across the world. It was our first break from craziness in a year, and we were lured by the direct flight from our city to visit Mallorca for a week after Christmas. I found the Elba Sunset after doing a bit of research on where to stay on the island. First, and most importantly, I want to say an immeasurable thank you to the entire staff of the Elba. When I say, I could not have imagined how relaxing, joyful, kind, thoughtful, and generous the staff of this establishment could be, I mean it. They are all truly, truly amazing. (Apologies in advance if names are spelled incorrectly!).I specifically want to thank Marta, Elise, Adrian, Christiane, Henry, Paula, Pedro, the whole cleaning staff, and truly every person I encountered there, for making this vacation, one we really desperately needed, so wonderful. Our son Hugo was embraced and coddled by everyone he met, and was completely accepted and showered with love wherever we went in the hotel. Speaking of the hotel. We were there in the off season, and I cannot recommend it enough. The stunning location, the sun, the bright spacious room with a beautiful sea view, the pool (albeit freezing...not that my husband and son cared!), the spa, and the restaurant overlooking the water. 100 out of 10 for the people who make the Elba Sunset the magical place that it is. Much love xx
GGuest UserPicked this hotel after reading reviews it is like being in a Art Gallery it really is a fantastic place to stay really really clean fabulous selection of food at breakfast so you should find something to eat
And very friendlyand helpful staff
We were not there long enough to make the most of whats on offer but we did tell the staff we will be back for a longer stay its 9.5 out of 10 this time 👍
GGuest UserThis was a quick trip but the hotel was very nice inside. The room was great for and us and very comfortable with great views over the harbour. There was construction works happening on the outside (front) but that didn’t really matter to us as we were only there for the weekend. The pool was a nice temperature on a hot day and although we couldn’t get a sunbed (arrived at the pool around lunch time) we had a lovely breakfast and the ice cold beer definitely helped us to relax.
The nightlife around the hotel can be a little loud due to the number of sports/Irish bars near by and it made the walk home from the city interesting. However the atmosphere was good and we didn’t mind at all. If you had kids then it could be a little intimidating I would think.
We also checked in very late (after midnight) which wasn’t a problem at all and we got our room straight away
Overall we’d definitely consider staying here again.
GGuest UserMy positive experience with Hotel Mirador in Palma, Mallorca began as soon as I entered the lobby. I was greeted warmly at the desk where they solved several problems with my booking which was made by Trip.com. Specifically, for some reason my reservation was in the name of a Trip.com employee and not me! Second although I had booked for two nights with continental breakfast, the reservation was made for one night with lunch and dinner and a SEPARATE reservation was made for one night with no meals. Third, a reservation was made for a ”Family” room instead of a single as I requested. This made my stay more expensive than I planned for.
Through all of these difficulties the staff at the Hotel Mirador treated me exceptionally well and made many phone inquires until I was able to get a room.
AAnonymous UserI was shocked that at a five-star hotel, such an unacceptable incident could occur.
We had a deeply disturbing experience during our stay. Around 9:30 AM, someone from the property unlocked and opened both our front door and bedroom door without any prior notice, permission, or request from us. We were still asleep when this happened. We did not request housekeeping and there was no sign indicating otherwise.
This was a serious breach of privacy and made us feel unsafe and disrespected. Such behavior is completely unprofessional and unacceptable in any accommodation setting, let alone a serviced apartment.
GGuest UserThe hotel is strategically located, a quiet place in the middle of the hustle and bustle, not far from the bar corridor and commercial street, and not far from the seaside. The reception at the hotel's front desk is warm, the interior decoration is modern, the rooms are clean and comfortable, and the breakfast is rich.
GGuest UserNos ha sorprendido gratamente este hotel. La ubicación es inmejorable, justo en primera línea de mar, con unas vistas preciosas al puerto de Porto Cristo. La relación calidad-precio ha sido excelente: nos ha salido muy bien de precio para todo lo que ofrece. Aunque nuestra habitación estaba en el edificio anexo (donde también están el spa y el gimnasio), estaba perfectamente equipada, limpia y muy cómoda. No echamos nada en falta. Contratamos el desayuno y fue todo un acierto: muy completo, con mucha variedad y productos de calidad. Un desayuno de hotel de los de verdad. Además, el trato del personal fue impecable. Amables, atentos y siempre con una sonrisa. Repetiríamos sin dudarlo. Ideal para una escapada tranquila frente al mar.
SSanzThe hotel is a bit far from the center but bus line 4 takes you there. The reception staff is super nice and friendly, they help you or provide the information you need, it's the best thing about the hotel.
You can have a clothes iron by leaving a deposit of 20 e that will be returned to you on the day of departure.
The rooms are quite old and smell musty mixed with humidity. It is quite cold in the bathroom as it has an open crack that leads directly to the street and cannot be closed or covered. It's a shame because the rooms have a lot of potential if they did a little renovation.
The views from the terrace of the hotel are wonderful to the port.
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