EEmily212Really nice design hotel, good location, spa is nice, staff are helpful as we requested a queen size bed online but they given us a 2 single bed, they changed it back to us. The front desk wall picture is a bit uncomfortable and it’s like they are staring at you 😅Shower room water is keep leaking out, the bed and pillows are a bit soft, other than that, overall are ok.
BBarbara NilorThe staff is very friendly. The rooms are spacious with everything needed. The different swimming pool spaces are top. Mini golf courses, billiards, beach volley, really everything needed to spend a good holiday. The hotel is very comfortable and comfortable, and it is very comfortable and comfortable.
GGuest UserExcellent Family Stay in Ibiza with Minor Areas for Improvement
Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island.
What We Loved:
Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family.
Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay.
High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer.
Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of.
Areas for Improvement:
Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests.
Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained.
Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement.
Negative Aspects to Report:
We genuinely did not encounter any negative aspects during our stay.
Overall:
Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.
SSmurki0oExceptional Business Stay at PortBlue Pollentia – A Perfect Balance of Productivity and Relaxation
I recently had the pleasure of staying at PortBlue Club Pollentia Resort & Spa in Alcudia for a business trip, and I can confidently say it exceeded all expectations. From start to finish, the experience was seamless, relaxing, and incredibly well-suited to balancing work and well-being.
Facilities & Comfort:
The resort offers a unique blend of tranquility and professional amenities. My room was spacious, spotlessly clean, and equipped with a comfortable desk space and fast, reliable Wi-Fi – essential for any working traveler. The ambiance was quiet and calming, perfect for focused work sessions between meetings or calls.
Meeting & Work Spaces:
Although I didn’t host formal meetings, the resort offers excellent quiet zones and informal seating areas where I could take video calls and work without distraction. The staff was also more than accommodating in helping me find suitable spots to work comfortably.
Dining & Service:
The buffet and à la carte dining options were impressive, offering healthy and diverse choices to keep me energized throughout the day. The staff was attentive, friendly, and always willing to go the extra mile – whether it was arranging early breakfast or helping with printing documents.
Wellness & Location:
After long working hours, the resort’s spa, gym, and pool facilities were an absolute highlight. Being able to unwind with a swim or a sauna session made a huge difference in managing stress during the trip. The location, set between the bay and natural park, added an extra level of peace and beauty.
Overall:
PortBlue Pollentia isn’t just a leisure destination – it’s also an ideal base for business travelers seeking comfort, efficiency, and a touch of luxury. I wouldn’t hesitate to return for either work or leisure and highly recommend it to professionals looking for a productive yet restorative environment in Mallorca.
WWu,We had already paid £480 online through Trip.com for a double room for 3 nights. However, upon arrival, the hotel demanded an additional €400 simply because a second guest would be staying in the room.
What made this even more unreasonable was that I checked the exact same room type on multiple other dates, and the price was identical whether selecting 1 adult or 2 adults. The listing itself also clearly indicated that the room rate included accommodation for 2 adults.
Despite this, the hotel still charged an extra €400 at check-in. This additional amount only included breakfast and city tax for the second guest — there was absolutely no room upgrade, no extra bed, and no additional service provided. In fact, the amount charged was so excessive that it was close to the price of booking an entirely separate room.
At check-in, the hotel stated that if we refused to pay, the second guest would not be allowed to stay. We tried multiple times to communicate with the hotel in a polite and constructive way, but there was no flexibility or reasonable attempt to resolve the issue.
I completely understand paying reasonable extra charges for breakfast or local taxes, but the way this situation was handled felt extremely unfair and poorly communicated in advance.
Trip.com customer service was actually very helpful throughout the process and even provided compensation themselves, which we appreciated. Unfortunately, the hotel remained unwilling to address the situation fairly.
The property itself may be nice, but this experience left us feeling disappointed, uncomfortable, and taken advantage of. Transparency and fairness in pricing are essential, especially for international travelers.
DdavylegrandHotel Bendinat in Mallorca is one of those rare gems that feels like a home away from home. Having stayed here multiple times over the years, I can confidently say that it offers a perfect blend of understated luxury, Mediterranean charm, and tranquility.
The location is simply unbeatable—perched right on the coastline, with stunning views of the turquoise waters of the Bay of Palma. Waking up to the sound of the waves and having breakfast on the terrace overlooking the sea is something I look forward to every time I visit. The hotel’s lush gardens, with their towering palm trees and cozy lounge areas, create an atmosphere of total relaxation.
The rooms are elegantly designed in a classic Mediterranean style, with whitewashed walls, wooden accents, and large windows that let in plenty of natural light. Many of them come with private terraces, perfect for unwinding with a glass of wine in the evening. While the décor is timeless, the hotel has managed to maintain a fresh and well-kept feel over the years.
One of the highlights of every stay is dining at Las Terrazas de Bendinat, the hotel’s restaurant. Sitting right by the sea, it offers some of the best seafood dishes on the island. Their paella and grilled fish are a must-try, and the service is always warm and attentive. There’s nothing quite like enjoying a long, leisurely lunch with a view of the shimmering water.
Another reason I keep coming back is the atmosphere—Hotel Bendinat is peaceful, refined, and never overcrowded. Unlike larger resorts, it maintains a boutique, exclusive feel. Whether you’re lounging by the pool, taking
GGuest UserVery comfortable bed and 10/10 pillows. Spectacular sea views, but it is not 500m from the centre, rather double that and there are also 121 stairs. Breakfast is €15 at the hotel. The jacuzzi is small and shared. The staff is very friendly except for the morning receptionists.
GGuest UserCheck in was smooth, found our room over at the hotel across the road. The room itself was fine, lots of towels, bed comfy enough, our only complaint was just how loud our outside air conditioning unit was! It was so loud that we couldn't sleep so had to turn it off throughout the night and leave it on during the day. Oh and the smell of sewage sometimes came up from the shower plug but only noticed in the mornings.
We went all inclusive but wish we hadn't. The first morning we went for breakfast and there was no cutlery left, no glasses for a drink, I ended up eating an omelette with a spoon and we hoped the dinner would be better. Turned up for dinner and my husband described it as a cattle market! Too many people, no forks or glasses left again, we walked out and went for a meal elsewhere. A very stressful & hectic dining experience and we never tried again.
We tried to get drinks over at the main hotel pool bar but were told we needed the keyrings that came in our pack which no one advised us of. Apparently the all inclusive wrist bands are not enough. We made no use of the all inclusive in the end and spent more money elsewhere.
Pools were clean and inviting but people reserved all the sunbeds early.
Location was good, short walk to the beach and 5 minute walk to the waterpark which was good fun.
There's a great little restaurant next door for late night curry, kebabs, pizza and drinks and also a Spar shop a couple of minutes down the road.
GGuest UserAs of June 2025, the hotel is in very good condition. This is a higher-quality than average hotel, although not luxury. Finishings, designs, rooms and maintenance are higher/better than usual. The pool/pathways areas are impecable. Bushes perfectly trimmed, not a leave or fallen flower on the floor. Beautiful and cared for daily. June is a great moment to come to Mallorca as it is already very warm/hot enough to crave pool and beach but not hot enough you don't want to walk around. Also, the amount of people is very reasonable. Come July/August, things change and crowds make everything less enjoyable. Front is nice and helpful and the breakfast buffet (in my case I paid for the immense convenience) fantastic.
The beach is a 3-minute walk from the side exit door, just crossing the main street. The beach is fantastic, clean and it barely has any weeds. However, although we did not have issues to find a space, I don't want to be there in July/August as there are around 100 ft from water to the back and I bet it will be more difficult to find a space with a crowd. Hotel location is great as it is right in the main street with plenty food and the typical ”everything” stores within walking distance. We stayed 5 days and didn't need to take the car to go have dinner. The rate was also higher than average but there are plenty reasons why it is fair. Overall, very happy with the stay and every aspect of the hotel.
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