We had amazing stay at sheraton belitung. Hotel has the best beach in the whole island. Staffs are amazing, very friendly very helpful. Food are very good especially seafood market night. Big room. excellent service thank you to staffs: Mr Azi, Mr Aras, Ms Prisye, Ms Levia and all other staffs for delivering excellent service
1. Doorbell not function
2. Lobby still under renovation
3. Swimpool circulation wasnt on,the pool ended very dirty
4. Chair was broken,resulted my husband fell from the chair
5. Floor inside room some dirty found
6. Water flooded outside the bathing area
7.beach in the morning was in very low tide,couldnt swim in the beach
8. The ocean not as good as in tanjung tinggi or tanjung kelayan
9. Restaurant options only 1 (next to hotel),far from anywhere,no public transportation nor taxi or uber or grab
Staffs are generally nice and helpful. Breakfast is normal, cleanness of restaurant needs to be improved. There are many flies there, I also saw a mouse running around in restaurant.
SSkater BoyThe service was awesome! All of the staff are very friendly. The last two nights we (free) upgraded to a Cottage room, very nice! We also stayed in a Superior room, which has a view of the pond. These Superior and Cottage rooms are quiet, the Chalet rooms are also quiet. The on-site restaurant is good, local food. The property is right on the beach, you can also stay in a room perched on stilts over the water. We rented a scooter and drove north to a couple beaches, which had no people, it was amazing! My advice, rent a scooter and explore the beaches that are farther from town. Now, the negative part: This area is the largest producer of Tin in all of Indonesia, (which is used in batteries and electronics) and that means there is plenty of illegal mining by people. They mine right off the coast and inland, the tin is in the sand and soil. It has had a negative impact on the coastal environment and can be loud if you are right next to the areas they are mining. I’m still glad we went here, if you want a holiday with few people around, and no foreigners, this is the place.
AAlwieThe light switch placed closed the bed.. the washbasin and shower are adjacent, not suitable for small children and elderly who can be stung.. the room is spacious, but the design of the room is amburadul..
PPNovit4We had amazing stay at sheraton belitung. Hotel has the best beach in the whole island. Staffs are amazing, very friendly very helpful. Food are very good especially seafood market night. Big room. excellent service thank you to staffs: Mr Azi, Mr Aras, Ms Prisye, Ms Levia and all other staffs for delivering excellent service
AAnonymous UserMy stay at this hotel was absolutely delightful. I specifically chose a room with a sea-view balcony to ensure I got the best possible views. The absolute highlight was the incredibly friendly service from all the staff. The hotel was immaculately clean and well-maintained, and the food was also delicious.
AAnonymous User1. Doorbell not function
2. Lobby still under renovation
3. Swimpool circulation wasnt on,the pool ended very dirty
4. Chair was broken,resulted my husband fell from the chair
5. Floor inside room some dirty found
6. Water flooded outside the bathing area
7.beach in the morning was in very low tide,couldnt swim in the beach
8. The ocean not as good as in tanjung tinggi or tanjung kelayan
9. Restaurant options only 1 (next to hotel),far from anywhere,no public transportation nor taxi or uber or grab
Ttravel gemNo frills value for money hotel in perfect location along the shopping *****. The room and amenitues is bare. Pilllows, bedsheets and quilt smelled very bad. But the staff responded quickly and change all of them when we told them about it. All the staff very friendly, helpful accomodating and give excellent service. Will stay again when visiting Bangka
AAnonymous UserThe location of this hotel is strategic as it is situated in the city center of Pangkalpinang. However, in terms of its service, I believe it is lacking. I accidentally spilled a drink on the hotel bed, but the bedsheet was not changed. While the hotel is very affordable, cleanliness and comfort are essential to me.
Thank you
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