Customer service was pretty rude and dismissive and this is coming from a super chill kinda customer.
Room is clean and modern but basic. No water bottles supplied - definitely should be at the price the hotel charges.
Location great with transfer to airport but you must give 24hrs notice or they refuse to collect you.
Breakfast is 5/10. Not terrible but limited in selection and not very good quality.
Wifi was also poor.
Gym is dire.
Overall I wouldn’t recommend it.
Some of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
The Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
The Faranda Hotel is a good option to stay in the North part of Bogotá. However, the access to the hotel is a bit tricky because of the road work at the moment of writing this review (07/2023). The room was basic/average. The hotel advertised to have a sauna but it did not. The gym was underwhelming. The restaurant looks really nice but the way the breakfast buffet is set is not the best. It look cramped in a small part of the restaurant. The choices for breakfast are very few.
Very good value for money, convenient location, close to the airport, the hotel is next to the main road, this price can have a suite with such a large space, it is really rare in South America, there is an open kitchenette, you can cook by yourself at night, this is for the Chinese stomach, you can eat hot Chinese food in a foreign country, Full of happiness 😋👍
The location is great! There is a bus stop next to the hotel, the traffic is very convenient, you can walk to the supermarket, the swimming pool on the top floor plus three warmth If you have time, you can play
The hotel is in their safe zone. There is a small park next to it, which is very safe at night. There is a McDonald's and a seafood restaurant (a little expensive) in the hotel. The hotel room is good, with a good balcony (very convenient for smokers). The only problem is that there is not enough mineral water in the room, only a coffee machine but no kettle. However, there is coffee and water in the lobby. The business area also has a balcony, which is very convenient. The breakfast is also rich... So far, it is the best NH hotel I have stayed in Bogota, comparable to a 5-star hotel... It is also convenient to take Uber wherever I go. I will choose this hotel next time
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AAnonymous UserThe hotel boasts a good location, conveniently close to the airport. Situated directly across from a police station and seemingly surrounded by upscale residential areas, the security felt excellent. A large shopping mall is also just a 10-minute walk away. Breakfast was quite good, with options that suited local palates well. The hotel restaurant also offered very generous portion sizes for meals. However, the cleanliness was a slight concern. During my multi-night stay, I woke up on two separate nights to use the bathroom and unfortunately spotted cockroaches.
GGuest UserLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)
SSoulfulExplorerThe Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
TThomasBGAmazing new studio, with excellent design and quality minimalistic furniture. Has everything one could feel in comfort - including a kitchenette and a washing machine, which I didn't need for my short stay, but for a longer stay would be great. Nice minimalistic bathroom with all that matters (a big shower head and nice toiletries). Modern lighting and controls, more than enough plugs around the room, great wifi too. Super comfortable bed, everything is sparkling clean (and quite new). This area of Bogota is very nice, clean and close to a park, not too crowded either. The only thing I didn't like was the slow check in and the little extra bureaucracy there, but I guess it's the government that sets those rules and the owners just need to follow them.
GGuest UserSome of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
DDr. Julio BernalI am bias with this place. I did an intership in this hotel 28 years ago and I absolutely love Hotel Hacienda Santa Barbara. It is still quite elegant and the area where is located is one of the best in the city. The service, the room, the bathroom, they are all great. I really love the breakfast buffet for the top quality of the food and the variety of native Colombian fruits. The staff (Edwin in the front desk, Don Pedro and Ana in the restaurant..) are extremely helpful and efficient. I will alway try to book this place whenever in Bogotá. Thank you
SShadow LinThe location is great! There is a bus stop next to the hotel, the traffic is very convenient, you can walk to the supermarket, the swimming pool on the top floor plus three warmth If you have time, you can play
SSofia EugeniaFirst room was very dirty, floors not cleaned, shower did not drain, shower head sprayed everywhere and was not located per our request.
Second room was better but overall maintenance in the rooms lacking. Toilet water connection leaking for some time, sink leaking, closet door did not function well, water damage throughout bathroom area.
Staff overall were okay, restaurant staff were really good and we enjoyed the happy hour food and drinks.
Location is excellent in terms of available restaurants and other serviced.
SSongmoThe room was very good and very clean. The room had 3 bunk beds. Each bed had a privacy curtain. There were lights and sockets. It was very convenient. There were 6 lockers. There were hooks on the wall. There was a bathroom. Two separate, the shower water was hot and big, very comfortable. The front desk staff was very good, warm and provided a lot of help, such as information such as car purchase bus tickets, the hotel provides free coffee and hot water, breakfast can be ordered separately, 20-25 Colombia Sol. Very nice hotel.
YYi1111yiThe hotel is close to the Ninth Park and the surrounding area is quite lively. The room is large, but the balcony is connected to the next room. When we did not open the balcony door, the waiter actually opened the door when we were out. He kept saying that Bogota's security is average, so I was a little scared! Everything else is OK, but there is a subway being built next to it, which is a bit noisy
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