Hotels With Spa in Alberta, Canada

The room is not very clean. Especially, the pillow has hair on it. The towel in front of the bathtub is dirty.

Hotel staff are friendly, the hotel and room was clean. The complimentary breakfast was good with bottomless coffee. My room was clean but the shower sucked, and the plate glass shower doors were jammed and very difficult to move, also lacked an air vent. The room didn’t have any air conditioning and the thermostat on the wall didn’t control anything!??

Everything was good

The hair dryer doesn't work. It can only be used for 2 minutes before preheating. Wait for 10 minutes and then use it for another 2 minutes. It's wall-mounted and the housekeeping department doesn't have a spare one. The hair dryer in one room broke down and couldn't be used, and the housekeeping department couldn't provide a spare one.

Good stay. Pool and hot tub were great. A few of the other amenities could use attention, though. One of the washing machines wasn’t working, and breakfast was cold. There is also an omelette station that apparently only operates when it’s not “slow season” The service is always incredible, and the hotel location and cleanliness was top notch. Maybe just call ahead when you’re booking so you know what to expect for breakfast. We would stay again

The hotel is in a shopping center in the south of the city, surrounded by Safeway, Walmart, McDonald's is very convenient. There is also a Japanese Gardon nearby that is very good but did not go. The hotel has free parking and an indoor swimming pool. The room was clean and tidy. Breakfast sausage egg bread juice yogurt milk fruit. It's good to sleep at night. Disadvantages The air conditioner is loud and affects rest.

Passing by Red Deer on a business trip, there is a customer here, I booked this hotel, not far from the city, it is more convenient, the environment is also very good, I will choose here next time I travel.

Breakfast can be, a hotel that pursues quality, attention to detail, and culture. The parking lot is sufficient. The location is near the north side of the city. It is close to the Red Deer River Valley. There is time to go to the Red Deer River leisure belt. The river valley leisure belt is very pleasant!

Not our first time staying here -but we left with a sense of frustration today! It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so  minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered. Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”. After challenging the charge we were told that no charge would be put through on the credit card. Made to feel like we had “stolen” something when we asked for further clarification on the charge. “No apologies or thank you for staying with us”. Disappointing. Side note - Service in the casino was great - including the restaurant.

The hotel is very good. I found that my bracelet fell off after I checked out today. I was not sure where it fell, so I went back to try. As a result, I went to the front desk and they took it out and gave it to me just as I was halfway through. Thank you so much!!!