Hotel near Bourse-Esplanade,Strasbourg1% of visitors choose this area
SStrasbourg2025.03.15
The good parts of the stay were the location/cleanliness and the service - nothing to comment as they were perfect.
Below are some suggestion for improvement :-
There are no lockers in the rooms.
There is no pantry (Common place) or facility to warm the food or water.
The room doors are quite noisy. I guess they should install a soft closing mechanism as some people can be insensitive to others' comfort, even at night time.
Housekeeping is not regular (Daily) even if you stay for a week.
For showers, there is no Temperature control. Personally, I found the water relatively cold.
Hotel near Strasbourg Downtown,Strasbourg76.2% of visitors choose this area
JJacqueline2025.03.28
The hotel was a wonderful experience. Everything was perfect. The beds were comfortable and the pillows allowed for a great nights sleep.
The Spa experience was a brilliant way to relax after exploring the city.
It’s an ok stop over on the way back to Calais for us. There’s not a lot at the hotel and rooms are basic. Breakfast is included but basic and limited. Having said this, it does the job and for the price we paid it’s no problem.
Reception first said that we hadn't paid, then they only had one room for us, even though we had booked two. Then the two rooms were on different floors. At 10 p.m. a hotel employee came into the room when we were already asleep. She had apparently got the room wrong, she said. You have to use the employee elevator and walk through the kitchen. Very strange.
Positive: Breakfast buffet was very good and extensive. Decoration for Christmas is very nice and especially in the reception and dining area.
Negative: Price-performance ratio for double rooms is much too expensive (weekends during Christmas markets) compared to the usual price. In front of the hotel the room price is listed as €89 (last minute) and around €120 standard. However, on the second weekend of December an amount of €250 per room was charged. However, rooms were standard with no special facilities. Furthermore, no refrigerator, no bottle opener despite the mineral water bottle with a lid, no shower gel and, above all, no information about the hotel offerings such as sauna opening times etc.
The hotel's slogan about their rooms ”Every room is different from the other” can be seen here in a negative sense compared to the price paid.
Very pleasantly surprised by the human and material quality of this place. Top staff, a pleasant room and a super central location.
To book with your eyes closed!!!
The location is very convenient for exploring Mulhouse and the surrounding area. It is a few minutes walk to the train station and a one minute walk to the nearest tram stop.
The front desk staff are very helpful. The room itself was a bit run-down, but was suitable for a family of four. The floor needs replacing as it has seen better days. Overall though, it is a great place to use as a base when exploring the region.
Hotel near Quartier Européen - Orangerie,Strasbourg
AAnonymous User2025.05.10
A little disappointed compared to the brand and price. I arrived at the hotel at around 3pm. The front desk needed to confirm whether the room was cleaned before checking in. I went to the bathroom and rested in the lobby for 5 minutes before going to the front desk to confirm that I could check in. The wireless network experience was not good
Very Good
44 reviews
8.2/10
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PHP 5,240
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8.7/10
Very Good
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
PPhoto-tripA hotel with a kitchen..
There were plenty of towels and a refrigerator with a fan, which was nice.
There was a sink, microwave, and induction to cook food..
There was also a terrace, so the atmosphere was nice.
The female employee at the reception during the day was really friendly..
Why was the black old man I saw at night so angry..
If a guest doesn't know something, they should explain it kindly, why did they yell at him?
The next day was even more amazing.
We rented a car and needed to park for a day,
but even though the parking lot was empty, they said there was no place to park and told us to park on the street.
On top of that, while we were waiting for the elevator, they came up behind us and started breaking boxes and making a lot of noise.
I thought it was racism from the first day, but it really made me feel it~
They say white people discriminate against black people and Asians discriminate against Asians.. This person made me experience it firsthand.
I was really angry, but I just let it go because I had someone with me.
If it weren't for that old black guy, this review would be 5 stars. I liked it so much that I added an extra night to my stay...
But I'm leaving a regretful review because of that old guy.
SStrasbourgThe good parts of the stay were the location/cleanliness and the service - nothing to comment as they were perfect.
Below are some suggestion for improvement :-
There are no lockers in the rooms.
There is no pantry (Common place) or facility to warm the food or water.
The room doors are quite noisy. I guess they should install a soft closing mechanism as some people can be insensitive to others' comfort, even at night time.
Housekeeping is not regular (Daily) even if you stay for a week.
For showers, there is no Temperature control. Personally, I found the water relatively cold.
KKASIM DZHEMILThe location is right in the center of Colmar, right in front of the well-known Christmas tree and toys, the rooms are stylish, the reception is very attentive, and information was given about the facilities of Colmar. If I went again, I would stay there without hesitation. Thanks.
RRenlordThe aparthotel is situated very close to Strasbourg main train station. You can also easily walk to the old town district from the aparthotel in less than 10 minutes.
Nice things:
- Water dispenser in the lobby to fill up your water bottle.
- Heat radiator in toilet, keeps you warm when you step out of the shower.
Thing to call out:
- The curtains for the room dont fit the window, because our windows were slanted, the curtains couldn't fully black out the window. When inspecting the curtain lines and the curtain itself, you can tell 100% that the wrong curtain is used for the curtain lines because it wont fully use up the curtain lines when the curtains are drawn.
- The shower curtains are too long/loose for the showers in the bath room, when showering you can almost feel the shower curtains touching you all the time. I hope the shower curtains are actually clean; otherwise it'd be pretty disgusting to have them in contact with my skin.
- The air conditioning is not adjustable.
- Water kettle is oily, makes boiled water look disgusting. Likely due to misuse by a previous guest.
- Laundry is not free, requires 4/5 EUR per wash.
- Requesting for towels/exchanging towels also cost money.
リリセイデンI understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first.
I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine.
More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable.
This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.
AAndreB84Warm welcome, clean and air-conditioned room. I wouldn't talk about the bedding (too hard, too soft, etc.) because that is only a feeling in relation to our habits. The important thing is that we slept well and frankly for the price we are well worth the stay. We will come back to it during our visit to THIONVILLE
GGuest UserGreat location! The staff were very friendly. The room was clean and tidy. However, there was no kettle.Great location! The staff were very friendly. The room was clean and tidy. However, there was no kettle.
AAnonymous UserHost at the height, cleanliness and all we need.
Just the rooms not isolated, so it depends on your neighbor, for us it was good.
And we had the alarm problem.
But it is generally unfair to come back again.
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