App
Customer Support
PHP
Find Bookings

Recent Reviews for Grand Est Hotels

Continental Hotel

Continental Hotel

4.3/5105 Reviews
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
Holiday Inn Reims - City Centre

Holiday Inn Reims - City Centre

3.9/5120 Reviews
The room is large, the breakfast in the rooftop restaurant has many kinds, and the service is friendly (the only drawback is that the bacon is too burnt). It is only a three-minute walk away from the busiest and busiest part of the city center. Consider coming again next time.
The People - Strasbourg

The People - Strasbourg

4.2/5171 Reviews
Bourse-Esplanade
Amazing location, nicely refurbished building and area. Private room is a decent size, essentially like a no-frills hotel for around 50€ a night (not sure how sustainable this price will be). Was able to park bikes reasonably securely to stands in courtyard, and excellent cycle lanes nearby. Staff very helpful. Free WiFi. USB charging in room. Soap and towels in private rooms. No accessible WC in public area, seemed to be blocked off by the restaurant in the morning. Can't vouch for dormitories or restaurant as we didn't try either.
Hotel Saint-Martin

Hotel Saint-Martin

4.2/5117 Reviews
Excellent stay in a typical hotel in the region, the half-timbered house is very stylish and good class! I highly recommend !
Aparthotel Adagio Access Strasbourg Petite France

Aparthotel Adagio Access Strasbourg Petite France

4.1/581 Reviews
I really enjoyed the experience The room is nice and clean, the breakfast service is good, and the front desk is composed with nice people, especially Patricia who was very helpfull.
Hotelf1 Mulhouse Bâle Aéroport

Hotelf1 Mulhouse Bâle Aéroport

3.1/5109 Reviews
I understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first. I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine. More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable. This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.
Premiere Classe Thionville

Premiere Classe Thionville

3.8/5127 Reviews
Everything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service. In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
Aparthotel Adagio Access Saint-Louis Bâle

Aparthotel Adagio Access Saint-Louis Bâle

4.1/5113 Reviews
We was 9 night sejour in adagio hotel, the holidays days was very relaxing thank the personal, location and good apartment room to enjoy our trip.First of first all the receptionist was very friendly and kindly and the hotel large studio was super clean and comfortable,the bed very comfortable and can very good sleep, kitchen is well with all what need for to cook some lunch or dinner.The hotel hat one schwimpool but we have nothing us because was not the time for schwimm.. The location of hotel was super you can in saint louis shopping go directly to station Frontiere ( that is 100 meter form Hotel) with bus 604 up E.Leclerc saint Lois,( is 10 bus station) here find many französische Spezialitäten and the same time.from hotel up basel very close to basel city and Bahnhof train station with tram 11. We have pay week tickets for 7 days for 45 Frank pro person for Basel and all Basel Zone and for 47 Frank pro person tickets for Zürich for to go and back.The time is very quickly run and is everywhere many attractions., The Adagio hotel is for sure one address to recommend to another costumer.thanks for the nice holiday time.
B&B Hôtel Troyes Saint-Parres-Aux-Tertres

B&B Hôtel Troyes Saint-Parres-Aux-Tertres

3.6/583 Reviews
Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
Hôtel Couvent du Franciscain Centre Ville

Hôtel Couvent du Franciscain Centre Ville

4.1/5105 Reviews
Personally, the amenity was my favorite NUXE. I stayed alone and arrived late, so I chose it as close to Strasbourg station as possible and cheap, but I was a little scared that Google Maps told me to go through a narrow and dark road. is. There are many shops around UberEats and it was perfect. It was a short stay, so it looked like a very narrow business hotel in Japan, and it was clean, so it was enough for me considering that it was a hotel in France. I stayed there 3 months ago, so I'm sorry if there is something wrong with my memory.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties8,716
Number of Reviews50,027
Average Price (Weekdays)PHP 8,167
Average Price (Weekends)PHP 8,447