Stayed at Turi Beach Resort and had a very relaxing experience. The resort has a peaceful, laid-back vibe, perfect for a short getaway from Singapore. The beach view is beautiful, and the sound of the waves makes it very calming.
The rooms are spacious, clean, and comfortable. Some areas are a bit dated, but everything is well maintained. The staff were friendly and helpful, always greeting us with a smile and assisting whenever needed.
The pool area is nice, and there are water activities available if you want something more active. Breakfast was decent with a good variety, and dining by the sea was a lovely experience, especially during sunset.
Overall, Turi Beach Resort is a great choice if you’re looking to relax, unwind, and enjoy nature. I would recommend it for couples, families, or anyone wanting a quiet beach retreat.
This is a first time I’m staying here, perfect location as for family can walk to the one Batam mall and opp there’s a lotus supermarket.
Pool and gym just nearby, convenient for parents to workout while kids having good time in the pool. Last day after breakfast we spent time playing pool just outside the breakfast area. Children enjoyed it.
Staff is helpful and polite.
Overall we’re
Had a wonderful relaxing stay at Montigo. The villas are spacious and well kept. Privte pool is clean with water jet nozzles enhancing swimming experience. The highlight would be the scenic seaview. There are sufficient amenities and activities to enjoy like ATV, jet ski and various water sports. There are 5 restaurants to choose for daily meals. The Nasi Ayam Berrmpah I had for dinner at Warung was excellent. Tiiigo is a nice poolside bar to chill and chat the night away. Breakfast was average. I like the freshly made pratas. The staffs are courteous and helpful. Only downside is there no actual beach here. Only a jetty waterfront.
Hotel was newly built and hence facilities and room is spacious and clean. There was coffee machine in room which was a nice touch.Hotel is quite near Batam centre ferry terminal. However they only provide one bathrobe and one hand Should have provided 2 for 2 guests in room. no other amenities like shower cap or toothbrush is provided.I would stay here again if price is reasonable
We stayed at Aston Batam Hotel for 2 days and 1 night and enjoyed our stay. The breakfast selection changed daily, which was nice. Our room had a bathtub and my child really loved it.
We had a connecting room and the guests next room was quite noisy at night with door sounds, but they checked out the next morning, so it was fine. Overall, everything else was great and the lobby was very comfortable. We are satisfied with our stay.
We could not find any 5 star hotel with lower price other than Alltrue Sydney hotel Batam Centre!! The hotel is huge. Included with own convenience store & souvenirs stall. The room we chose have everything you need to experience like a 5 star rooms. Can you imagine you're just paying SGD35 per night for this??!!
The staffs all are friendly. Swimming pool is perfect for families, the gym have all the complete equipments you want to use. And especially the buffet restaurant, all the food & drinks are decent and very delicious! You cannot ask for more!
Thank you so much for the great experience Alltrue sydney! We will definitely come back here again! 👍🙏
Hotel near Lagoi,Bintan66.7% of visitors choose this area
GGuest User2025.12.21
We had a tremendous vacation even for short ones. We booked for 2 nights but the experience was awesome. They arranged my son's birthday with decorating the room.We got to tour the engine rooms and the entire ship hotel Tuti the staff hotel was very helpful . And the restaurant staff too.. And managed to meet the owner of the hotel Mr Eric as we were recommended by his son Daryl. Will definitely come again . Thank you for the experience.
Nice food with very good facilities. The room was spacious and comfortable. Appreciated the free shuttle bus service to BCS Mall—very convenient for shopping
Hotel near Lagoi,Bintan66.7% of visitors choose this area
Ddodongniro2025.12.12
Try to visit Cassia- one hour ferry travel from Singapore and 15 minutes travel from the ferry port which you can hear the sea waves and make lifetime memories.
#cassiabeach #goodcustomerservice #goodfood #recommended
First time stay in Swiss belhotel harbour bay…
Good hotel near by harbour bay ferry terminal..just walk about 10 minutes and the services is really awesome from the guest officer until the restaurant staff really excellent , especially Maya she always check on us about anything that make us comfortable to stay and she make birthday surprise that make us feel special and the restaurant staff Anabil (if not wrong the name 😊)he also very good
But mostly all the staff in the hotel very good and friendly and the breakfast also good..
Is really recommended to stay there
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CCheeWH79Had a wonderful relaxing stay at Montigo. The villas are spacious and well kept. Privte pool is clean with water jet nozzles enhancing swimming experience. The highlight would be the scenic seaview. There are sufficient amenities and activities to enjoy like ATV, jet ski and various water sports. There are 5 restaurants to choose for daily meals. The Nasi Ayam Berrmpah I had for dinner at Warung was excellent. Tiiigo is a nice poolside bar to chill and chat the night away. Breakfast was average. I like the freshly made pratas. The staffs are courteous and helpful. Only downside is there no actual beach here. Only a jetty waterfront.
TThomas96My friends and I recently stayed at Nagoya Mansion Hotel and Residence, and overall, it was a satisfying experience. The hotel is in a very convenient location, just a short walking distance from Nagoya Hill Mall, making it ideal for shopping and dining.
The room facilities were average but adequate, and the cleanliness was up to standard. Although the absence of a hairdryer in the room was a minor inconvenience, the friendly and professional staff more than made up for it. They were very accommodating, even arranging for us to check in early without any additional charges, which was greatly appreciated.
Overall, it was an enjoyable stay. The hotel’s convenient location and excellent service make it highly recommendable to others. With some improvements to the facilities, it would be perfect!
AArielle LiuI love the resort, the staffs, the breakfast and everything. We actually booked with other family friends for SG National Day getaway, but our kids were sick so we had to cancel our trip. We are glad that we booked again and our entire stay was marvellous, definitely recommend staying there. The tent rooms are spacious and the outdoor shower room was a whole new experience for us(It was really fun for my kids). The resort pool was super photogenic, we took quite some pictures there. I have to say a big thank you to the breakfast team, Ms Nazwan, Ms Naiya, Nelu and Ms Devi!!! They were amazing at entertaining kids especially Ms Devi and team surprised my toddler with a birthday cake(that’s why we had this impromptu trip to Bintan). Another thank you for Mr Ham who’s in charge of the kids entertainment. My elder girl had the chance to play (sry I forgot the instrument name) the music instrument, and Mr Ham was patiently guiding my girl how to play, she nailed it on the spot. (Proud mama🤭) after talking to Mr Ham, I’m very impressed with his thoughts to extend the kids entertainment activities in the resort, so that parents can get off ours hands for some personal relaxed time. Kudos to the staffs in Natra Bintan resort. Looking forward to our next stay here.
TtgabA nice resort that is not too far from ferry terminal and provide complimentary transfer. While facilities are good but in-house charges are quite high, even more than Singapore. The hotel spa is average despite almost double price else where in Indonesia. The free internet is just pathetic and they force you to buy package if not on good roaming plan.
GGuest UserThe hotel itself was clean and superb, but the staff (well, atleast the ones i interacted with) and/or policy (?) could have been better.
We travelled as a big family. I booked 4 rooms. Upon entering our rooms we noticed we were in the Smoking rooms. I clarified on the front desk that I booked NON-smoking rooms for all. Shella the receptionist told us that on their record we booked Smoking rooms. I was able to contest it with proof from my records, but it was hard to convince her. She even initially told me they would re arrange the rooms because the hotel was ”full”. But when i further insisted on the mechanics of transferring the next day, she finallly said ”ok i will just transfer you now”. So that made me wonder, if she could have fixed it right away that time, why not offer it right away?
Nonetheless, when I told my family to go down (which was only 15mins interval) the receptionist privately messaged me in Whatsapp that there would be extra charges because the rooms we left (Smoking rooms) were ”used” according to housekeeping. Good thing i checked each and every room before transferring and I was 100% sure all bedsheets/towels were intact and room was untouched. When I clarified with her what they charging for she claimed housekeeping said we flushed the toilet and used a bit of toilet paper. Like ***.
If they put us in the correct room in the 1st place then this would not have happened.
I contested and she was bargaining that 1 room will be charged. But i did not budge. Until she said no more charges will be made.
This was a horrible and stubborn exchange. Not to mention the difficulty in language barrier.
While the hotel itself was clean and pleasant, this encounter with the unpleasant staff gave it a bad taste.
AAnonymous UserLoved our stay here! Such a beautiful resort and beach front. The location is good for a clear beach and ocean view, no ships/ferries nearby. The pools were great too. The rooms were spacious and clean. Only the ventilation was not working in the toilet so everything remained rather wet for longer. Breakfast spread was good, Indonesian and western. They have a restaurant open there for lunch and dinner. The staff were very friendly and helpful, especially the door men and buggy and shuttle drivers. We wanted to try a restaurant at Montigo and they kindly buggy-ed us to outside the property. Location is only 30 - 40 min from Nagoya city.
GGuest UserHotel was newly built and hence facilities and room is spacious and clean. There was coffee machine in room which was a nice touch.Hotel is quite near Batam centre ferry terminal. However they only provide one bathrobe and one hand Should have provided 2 for 2 guests in room. no other amenities like shower cap or toothbrush is provided.I would stay here again if price is reasonable
GGuest UserThe resort arranged free shuttle for pick up from Bintan Ferry Terminal for a nearly 80 minutes drive with bottled waters and cookies served. Quite thoughtful!
We stayed at two Garden terrace inter-connected rooms with a family of four. The rooms were quite spacious and well maintained. The resort provides 2 bicycles per room for mobility within the resort, which is a well landscaped expanse. Thoroughly enjoyed our bicycle rides. We also used the buggy rides for getting around the resort, which was quicker and more easier.
The staff were courteous and warm. Few to name are
1. Kiki from the Earth Basket who engaged enthusiastically with us to show us around the fish ponds, rabbits and the various plants.
2. Kay and Ganjar from the The Dining Room (main restaurant which serves diverse cuisine) are warm and welcoming.
3. Intan from Rika Rika (Indonesian cuisine) is full of smiles and agile to serve customised order.
Weather was just perfect and overall we had a pleasant, refreshing stay.
Few areas the resort should focus on - the staff at The Dining Room were understaffed and found to be tired/ sweating. We found the Food variety and quality at the Christmas Eve Dinner disappointing for the price charged. The Indonesian cuisine at Rica Rica was more tastier though less in variety.
We enjoyed the Stargazing, leisurely walks at the beach, bicycling, though we missed the water sports due to monsoons.
Overall, we do plan to visit this resort sometime again for sure.
GGuest UserWe recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests.
1. Room Consistency & Communication
Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved.
2. Villa Room Maintenance
On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression.
We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved.
Thank you for taking the time to read our feedback.
LLlamayapExcellent stay at the Holiday Inn Resort Bintan. Free shuttle from the ferry terminal and check in was smooth and fuss free. Late checkout provided to match departure ferry timing. Resort still looks relatively new. The mangrove house for kids was a plus point in the hotel. Room was spacious and clean - would be great if there were in room slippers for toddlers too. Buffet Breakfast had a delectable spread and there was ample sitting. Fish feeding pond was a nice touch to keep the kids occupied. Free hourly shuttle to Plaza Lagoi was welcomed - would be even better if it runs more frequently. Short stroll to the private beach that is shared with Hotel Indigo. Swimming pools were spacious but could get crowded during peak periods. Room service were very generous in terms of portion size and worth the wait. Overall an excellent stay at the Holiday Inn Resort for a family weekend getaway.
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