Hotels With Spa in Sabah, Malaysia

The Shangrila Hotel is a very beautiful view hotel, just beside the beach and can spot the beautiful sea view. Any angel of the view of the hotel is nice for photos shooting, easy to catch a nice photo. Suitable for beach lover and sunset lover.

Everything is great except for the lighting in Room 568, why is it so dim? I was straining my eyes on my laptop because lighting wasn't that great. Bed is comfortable and bathroom spacious enough. The big fridge was a bonus, the same with the pantry. Recommended stay as this hotel is very near to Imago Shopping Mall

Good location - We stayed here only for 1 night before catching a morning flight after a trip to Manukan Island. It was about 15 mins from the airport and 6 mins from Sutera Harbour. We were able to check in early at about 1pm. It was a great location with the market and food stalls just in front of the hotel. There was also the night market just beside the hotel. Club lounge - We enjoyed our time at the club lobby with unlimited alcoholic drinks from 5.30pm to 7.30pm. The service staff were very patient, welcoming, and attentive. Room - we had the king room with City view. The room was spacious and clean. While it was stated city view, we were able to have a view of the harbour and Mt Kinabalu at the far distance.

Not as good as my expectations of 5 stars of shangri la hotel, but still in great value and services consider the price is much cheaper. I came with my family including 2 kids at 6 and 8, they love the game area and swimming pools with water slides. Because of 2 nights stay in the wet seasons in September. especially after 5pm, a tropical rainfall so that I didn't get any chance to see sunset in the beaches. The beaches are not really good condition of sand quality. I enjoyed the morning hiking trip to the nearby hills and also the walk in the beach. Many wildlife and calm of the days.

I stayed at Pan Borneo Hotel and overall had a great experience. The room is big, clean and comfortable. I booked the city view & mountain view room type, and it was worth it—early in the morning you can catch a beautiful sunrise right from the window. The location is also very convenient. Surrounding the hotel, there are many shop lots, and right beside it is One Place Mall, which is perfect for shopping or grabbing a bite. If you’re taking an early flight, this hotel is a good choice as it’s only about 5–10 minutes from the airport

One night stay at Suite Check-in took about 40 minutes, including queuing and waiting. My booking included club benefits, which meant access to the Magellan Club, but I wasn’t directed there. Instead, we were told to wait “five minutes” at the lounge for the front desk to double-check if the room was ready. The wait ended up being much longer, and we eventually had to return to the counter ourselves to ask if the room was available. The suite itself was acceptable in terms of cleanliness, but there were some minor maintenance issues: the fan remote in the living area didn’t work, and the main room remote was also faulty. The overall facilities were good, and the staff were friendly. Room service was impressively quick, especially when I requested extra bottled water, which was delivered promptly. Overall: A decent stay with some clear highlights such as the Magellan Club access, but better communication on benefits, smoother check-in, and room maintenance would make the experience much more enjoyable.

First, all the check in counters were open but still the check in queue was long. I was queued for almost 1 hour just to check in. Need to better system in check-in. Second, hotel policies stated no outside food. If guest order food outside, food rider only able to delivered until guardhouse and guest need to walk out and take the food themselves. To minimize the hassle, we opt for in-room dining for our 2 nights stay. First night was good. Second night some of the menu are OOS such as pizza and even mushroom soup. Third, another incident on our 2nd night, fire alarm was rang on 12+am. Lift was unable to use as well and fire symbol was shown on the lift panel. Guests started panicked and going down using stairs. Me and my family (along with my 7months pregnant sister) decided to go down to lobby using stairs, since there are no staff was seen to inform us what has happened. Once we reached lobby, only there is a staff informed is a false alarm. For this kind of situation, staff should be act faster since its related with safety. Other than that, we've enjoyed the view from our room, the facilities that are offered. We're enjoyed the pizza on our first night, thats why we want to repeat on 2nd night and too bad its not available. Sutera Harbour is one of the well known resort in Kota Kinabalu, a place to catch good sunset view, and I hope they're able to improve their services and better safety/security.

This is my third time staying here. First and foremost, I'd say this hotel offers excellent value for money. Second, definitely opt for a newly renovated room. For just over 100 RMB more, the experience is significantly better, making it well worth the extra cost. Breakfast is pretty dismal with very little to choose from, and the dining area gets incredibly crowded. Furthermore, they now have staff at the entrance strictly checking breakfast vouchers, so don't expect taller children to get a free meal. Lastly, I've driven here for all three of my stays. If you're not driving, the location is quite remote, with no shops or restaurants nearby – you'd need at least a 15-minute drive to find anything.

Wonderful customer service from the proprietor, they were helpful with local information and flexible with the room. Converted and remodelled unit in a residential/business block above the Imago shopping centre, room was compact but nicely setup with classy decor. Tea, coffee, water, and 2 x crisps provided daily. Access to two good sized outdoor pools, lots of restaurants on the street and mall plus money exchange over the road. Excellent location, main tourist attractions are a short taxi ride away.