Hotels With Spa in Sabah, Malaysia

Checked in at the hotel at around 9.30pm. I noticed the air conditiong was kinda hot. But i thought to myself, I’ll give it some time run first. Maybe it’ll get better soon. Then an hour later, it was still hot, so i called operator, and she said she will send someone to our room. Waited about 30 minutes or more, still nobody came. I called the second time, and she said she’ll get someone to our room again. And that’s it, nobody came to our room, to help us with the air conditioning. And we were to tired to wait already. So My 8 month old baby sleept sweating that night and i had to fan him with the note book that they put beside the bed. Upon checkout, I complained to the receptionist and the manager about the incident, and they checked on their system that the issue had been resolved. Which was abvioustly a lie. So the manager said he will investigate the matter and he promised something to me. So i hope he keep his words. I’m a regular here, so i know there was something wrong with the air conditioning. I know the quality of the hotel. So let’s see wether the manager is serious about his words.

**ROOM 102 (01–02 JUNE 2025)** This was my first time staying at this hotel. Based on recommendations from social media friends, this hotel was said to be the best in the area. However, after staying here, I found the room to be quite ordinary. It is recommended that the hotel management consider renovating the room design to align with current interior design trends. To maintain guest comfort, there are several important aspects that the hotel management should improve: 1. CLEANLINESS * Bathroom tiles are moldy and have an unpleasant odor. * Exhaust fan is dusty. * Toilet window frame is dusty. * Window glass has smudge marks. 2. FACILITIES * The air conditioner is very noisy and not sufficiently cold, even when set to a very low temperature. * Curtain railing is not well-maintained; the room remains bright even when the curtains are closed. * No bidet hose provided. * The restaurant during breakfast is quite cramped despite a large number of guests. * No iron and ironing board provided in the guest room. * Peephole does not have a cover. HIGHLIGHTS 1. A safety box is provided. 2. Coffee amenities are available. 3. Fast WiFi connection.

Stayed here for the first time for business trip, apart from the socket too far from bed, I have no complaint, it was okay, in the middle of the city, good view.

There are not many resorts in the mainland. It’s a good compromise for balance a bit of everything. Going to downtown, visit remote places, and his land hopping. The sunset is nice for the hotel. A key point is that you can use this hotel facility + the sport center facilities + the Magellan hotel facilities. Downside. U can’t order food with Grab, as you will need to walk about 10-12 minutes to go take it down the road to the guard spot (third photo). What it could be improved: 1. The SPA price is out of range. 2. Family Night time activities. The only activity/bar is on the top floor which doesn’t allow kid below 18 YO.

The hotel is new, recently opened. Rooms are spacious and comfortable. The hotel's strongest point is a comfortable and well-designed pool. Unfortunately, this is the end of the pluses. Breakfast - the choice seems to be large, but everything is focused on the Chinese, so a European / American does not have much to eat. It's good that at least there is an egg station. Front desk procedures - even though the hotel was almost empty, we were told to wait three hours for the room. A deposit of RM 200 per day is charged at check-in - cash only, no card guarantee. When checking out, you have to wait at the front desk until the housekeeping checks if you have stolen anything from the room. If you lose the document confirming the deposit - they will not return your money. Finally, probably the most annoying thing - the card scanning system in the elevators - we sometimes spent long minutes trying to press the floor key in the elevator, usually it ended with asking for help from the reception. This is absolutely unacceptable. There is too much to improve here to be able to say that the hotel is worth the price.

Air conditioning was dripping on the first night of our stay… then we requested to change room. The staffs were friendly enough to change our room. The second room was much better with newer air conditioning and furniture.

Magnificent view! It's been awhile my family n I enjoy so much the hotel and the hotel facilies Our 3d2n, we spent most of our meal in hotel, superb!! Only comment, the bfast buffer too crowded, some staff shown frustration on face, especially on the egg station. Waited so long just to get some eggs. The rest r great! Oh ya, the private beach is just merely a small corner, not even a beach!

This hotel in Putatan area is the best choice! We start our road trip journey from Brunei at 5pm and arrive at the hotel at 11pm. Smooth and quick check in. Friendly & eficient staff. I highly recommend Pan Borneo Hotel because of its clean and comfortable room.

Overall experience for a 1 nigth stay, I give it a 6/10. Staff are friendly, location is strategic (In the middle of the city), breakfast is okay. Its just that the hotel is old, run down. Here’s a few reasons; 1. When we enter the room, we were greeted by the strong smell of Mold. They put some freshener on the aircond but still, the mold smell is strong. Even the chair is moldy 🥲 2. The aircond; Its moldy. It automatically turns off every few hours (tried to turn off the timer but some buttons on the aircond remote doesn’t work). Set the temp to 16c but it feels like 24c) 3. The front light near the door is not working. 4. The remote TV is also not working, cant even change the channel or adjust the volume. 5. The toilet hose is broken. 6. The toilet floor is very slippery, IDK if its because of the soap or oil.

We had a good family bonding time at Shangri La Rasa Ria. There were lots of activities catering to various types of travelers. The beach was long with fine sand, and the sunset view was excellent. There were also game rooms when the sun gets too hot or when it rains.