Posted onSep 17, 2025
Bokkie Truong
A short walk down a slope to the Ela beachfront and a good restaurant and bakery. The hotel is ok, but furniture, sheets, and mattresses are old and 'tired'. Staff is really friendly. Pool area nice. Check-in a bit frustrating as they couldn't find our reservation - eventually sorted out.
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Price per night from:MXN2,355
Posted onFeb 17, 2026
Guest User
Easy to find, straightforward check-in and checkout. Rooms are small but neat with a window and AC (summer). The mattress in mine should be due for changing and the arm chair was heavily stained and needed a good shampoo. Some basic maintenance work is required, outside regular housekeeping.
The bathrooms are spacious but since they are shared it could use some extra hooks or clothing racks to keep your stuff.
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Price per night from:MXN1,921
Posted onFeb 11, 2026
Theukruler
The check in process is slowest I have seen. Checkin time is at 2pm I tried to checkin at 2pm I was told room is not ready. I said what time will it be ready response was I don’t know. I said checkin time is 2pm I want to checkin after waiting 20 mins I was handed a key card.
Only 1 lift working so can take a long time to get to the room.
WiFi was good, the restaurant is decent. The shuttle times on the display is wrong but no one cared.
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Price per night from:MXN2,076
Posted onJun 17, 2026
Guest UserI stayed here for two weeks, and it was one of the best experiences I could have asked for. The property was exceptionally well-managed, the atmosphere was welcoming, and every staff member was professional, attentive, and respectful.
As a solo female traveler, feeling safe and comfortable is incredibly important, and the team made me feel secure throughout my stay and while conducting business. Their hospitality, professionalism, and attention to detail truly stood out.
Hospitality: 10/10
Professionalism: 10/10
Ambiance: 10/10
I would gladly stay here again and highly recommend it to both business and leisure travelers.
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Price per night from:MXN2,063
Posted onApr 15, 2026
JUSTIN91
Easy to get food & shopping as it just located next to a Mall if don't have transport. It also have nice swimming pool & sauna room for relax.
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Price per night from:MXN2,548
Posted onJun 1, 2025
Guest User
Very good overall. Excellent location especially for anyone attending rugby league match as hotel is right next to stadium. Only issue was there was no representative at the airport on arrival to arrange transfer to hotel. However, other representatives contacted the hotel and the transport arrived
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Price per night from:MXN1,578
Posted onJul 28, 2025|Premier Room
Guest UserWe went to the hotel to check in but the room type we selected was fully booked, the receptionist was very nice, she upgraded our room for free to their apartment suite. The apartment had three rooms, WiFi, a large living room and kitchen, it was very comfortable. Appreciate the friendly staff and great amenities. There is also several restaurants there, bars by the poolside and very close to the airport, museum, Parliament House and golf club.
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Price per night from:MXN1,969
Posted onJun 24, 2026
WEBER77lovely stay.
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Price per night from:MXN1,657
Posted onDec 4, 2024|Deluxe Queen
Anonymous User
The staffs are 4/5. The location looks ok.
First they make
Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from
That dirty room from
Previous guest to lobby. Finally after long hours they gave me room.
The good
Thing is breakfast is good. Also they have free drop
To airport .
Overall its 3.5/5
In my personal experience.
Hotel
Is good but need more staffs or more training to staffs..
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Price per night from:MXN1,982
Posted onDec 11, 2022
Ngai
The hotel environment is comfortable and  clean.  staff service attitude is attentive ,  active and enthusiastic.  The food in the hotel restaurant is of high quality and  tastes good, which is beyond my expectation. The most important thing is that the price consumption is also reasonable.
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Price per night from:MXN2,188