The positive thing, the location is very nice, right at the riverside.
Now the negative… for starters, staff at the reception, especially those boys, needs more training on how to handle guest requests. Their attitude is not helpful, borderline rude sometimes. One staff tells you something and a minute later you hear exactly the contradictory thing from another staff. Very confusing and frustrating. Don’t expect 5 star service here …
Let’s move on to the amenities. The rooms are simple and clean, but very outdated, the floor queaks and you clearly hear footsteps from above.
Then there is the spa… first of all, you need to inform them 20-30 mins before you want to use the sauna in order for the staff to turn it on. Then the steam room had really dirty floor which a kinda of unknown black gluey thing sticking to your feet, kinda disgusting. When I told the spa staff about it, then they just ignored it.
Finally, the food in the one and only restaurant, last recipe, was „underwhelming“, if you want it said in a polite way. The pizza dough was still raw when it was served to us.
I wouldn’t stay in this hotel again but I guess this is your only choice if you want a safe option besides Aman or Six Senses.
Zhiwaling Heritage is the property in Bhutan to be wholly Bhutanese owned and operated. We are also the only property in Bhutan to be certified as one of the unique lodges by National geographic. From our exterior adorned with intricately carved woodwork and traditional stone work, to our interior embellished with hand-painted murals and traditionally hand carved Bhutanese motifs, our hotel pays homage to the ‘Dzongs’ or fortresses of Bhutan, showcasing the country’s rich and unique architectural heritage. Zhiwaling seamlessly blends our traditional roots with modern comforts. The hotel is equipped with Swedish technology underfloor heating and electric golf carts to whisk guests’ luggage to the rooms located in the eight cottages, named after each of the ‘Eight Lucky Signs’. Each sign or symbol represents a specific aspect of Buddhist teachings and is believed to bring blessings and good fortune to those who encounter them.
Amazing
7 reviews
9.4/10
Price from
INR 44,017
per night
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