The hotel gave me an amazing entrance, magnificent lobby, but 5mins later they made us wait for almost an hour to check in saying that they couldn’t find our reservation. They told us to have a sit multiple times wait for them to cum out the reservation, while we were exhausted from a long bus ride to Pakse(btw, such a horrible terrible miserable city). They’d only pay good attention to the well represented.
But after checking in, realizing the check in time on trip.com isn’t aligned with their own check in time schedule, the hotel was an amazing resting place with international TV, nice bathroom and pool outdoors. In such a dirty city like Pakse, we have a better stay because of the nice hotel.
Just one last little tip for the hotel, recruit people who speak good English please.
Service was good, but some confusion with food orders. Food is good, but expensive for what you get. Hot shower kept triggering the breaker, so you got maybe 3 minutes of hot water, and then had to wait to reset it (no idea if this was the case in all rooms).
Overall the location makes up for most of that. It's a very peaceful location.
Very well-equipped hotel.
Friendly staff and very nice, high-quality rooms.
During our stay, some renovations were underway. Therefore, the room floor was a bit dirty when we arrived.
This was fixed immediately after we were informed!
The breakfast buffet is also worth mentioning.
It is very extensive and of good quality.
We would definitely stay again!
Great
31 reviews
9.1/10
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HHumbertoMonteiro03The hotel gave me an amazing entrance, magnificent lobby, but 5mins later they made us wait for almost an hour to check in saying that they couldn’t find our reservation. They told us to have a sit multiple times wait for them to cum out the reservation, while we were exhausted from a long bus ride to Pakse(btw, such a horrible terrible miserable city). They’d only pay good attention to the well represented.
But after checking in, realizing the check in time on trip.com isn’t aligned with their own check in time schedule, the hotel was an amazing resting place with international TV, nice bathroom and pool outdoors. In such a dirty city like Pakse, we have a better stay because of the nice hotel.
Just one last little tip for the hotel, recruit people who speak good English please.
GGuest UserVery well-equipped hotel.
Friendly staff and very nice, high-quality rooms.
During our stay, some renovations were underway. Therefore, the room floor was a bit dirty when we arrived.
This was fixed immediately after we were informed!
The breakfast buffet is also worth mentioning.
It is very extensive and of good quality.
We would definitely stay again!
GGuest UserService was good, but some confusion with food orders. Food is good, but expensive for what you get. Hot shower kept triggering the breaker, so you got maybe 3 minutes of hot water, and then had to wait to reset it (no idea if this was the case in all rooms).
Overall the location makes up for most of that. It's a very peaceful location.
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