Front staff should more empathy to customer when they need help. I’m in trouble with the mistaken some process during Trip.com to booked my wrong room type. Instead of helping me fix the issue or finding solution, but the lady at front counter who take responsibility for guest check-in ask me to contact the Trip’s agency by myself with no intention to help or trying to help, she treat me like its yours problem not the hotel. From my perspective, I reserved room via Trip.com and how can I know that Trip.com has the other agency to make the room reservation with the hotel, and how can I have to contact of those agency because the platform that I spent money is with Trip.com, Trip-agency-Centara hotel are the business partners, the hotel should know who make a transaction to reserve the room, isn’t it? Is it make sense that the hotel does not take any action and just let me contact with the agency by myself which is how can I know who they are?
I travelled to Ubon Ratchathani from 4000 Islands in Laos and decided to stay overnight at an hotel near the airport and fly to Bangkok the next day. This hotel is conveniently situated near the airport and you can walk or 5 minutes in a taxi. Such a beautiful hotel, the staff were super friendly, the room was very clean and a lovely soft bed. I had a great nights sleep feeling refreshed and ready for my flight to BKK. Definitely would stay here again if I was in Ubon Ratchathani.
This hotel offers excellent service, with a staff that is attentive and friendly. The rooms are impeccably clean and spacious, providing plenty of room to relax and unwind. Overall, a fantastic experience!
The price is not strong, reasonable price Convenient to travel anywhere, located in Soi Chayangkun 1, beautiful rooms, various accessories. There is a place to boil water and make coffee. The room is spacious, the water flows strong, the air conditioner is cool, the WiFi works well without interruption, and there is convenient parking.
Love the hotel very convenient and cost effective for families budget travelers, we booked 3 rooms. Room is clean staff is friendly. The only thing they don’t provide enough toilet tissue, but that’s not an issue you can ask for extras. Breakfast nothing special, acceptable for on the go. Will stay here and try other B2 hotels in other provinces again.
Check in and check out was ok. They asked for deposit money if not you have to give them passport so I prefer deposit money for 500,000 dong. The room is clean enough. Worth for stay in short vacation. No restaurant in hotel. Location is in the narrow short alley but not very hard to find.
The accommodation is quite convenient to travel. The hotel is next to a health park. You can walk through it. For the bedroom, the bed is a spring bed. When you turn over, it makes a noise. The middle of the mattress is indented. But it is reasonable for this price. The room is spacious and has a lot of space.
Bathroom: The water pressure is good. But the water heater is not very warm.
The room is clean and comfy. Staffs are friendly and great services especially one of the staff greeting by the door 👍. Good location and foods vendors across the street in the evening. There’s a walking/jogging trail by the river 👍. Book again if we ever return !!
Very nice hotel within a shopping mall. Staff is great and very helpful; rooms clean and roomy but bedding (especially the pillows) need updating.
Great
372 reviews
9.2/10
Price from
NZD 44
per night
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9.5/10
Amazing
NNapapornFront staff should more empathy to customer when they need help. I’m in trouble with the mistaken some process during Trip.com to booked my wrong room type. Instead of helping me fix the issue or finding solution, but the lady at front counter who take responsibility for guest check-in ask me to contact the Trip’s agency by myself with no intention to help or trying to help, she treat me like its yours problem not the hotel. From my perspective, I reserved room via Trip.com and how can I know that Trip.com has the other agency to make the room reservation with the hotel, and how can I have to contact of those agency because the platform that I spent money is with Trip.com, Trip-agency-Centara hotel are the business partners, the hotel should know who make a transaction to reserve the room, isn’t it? Is it make sense that the hotel does not take any action and just let me contact with the agency by myself which is how can I know who they are?
GGuest UserVery nice hotel within a shopping mall. Staff is great and very helpful; rooms clean and roomy but bedding (especially the pillows) need updating.
NNatpiyachanThe room is clean and spacious. The room has a lot of space, with a sofa, dryer, and medium-sized refrigerator. The sheets, pillowcases and blankets are a very nice touch. (So good that I asked to buy it but the hotel didn't sell it) Excellent service staff, delicious food, dishes and desserts that change the menu every day. Near 7-Eleven, there is a fitness center and bicycles to borrow to ride. Overall very good.
223JumperThis hotel offers excellent service, with a staff that is attentive and friendly. The rooms are impeccably clean and spacious, providing plenty of room to relax and unwind. Overall, a fantastic experience!
GGuest UserWas really surprised how nice the hotel was, considering the price, location is great, right next to a lake with running track .
The only downside was the bed, old mattress and bed sheets, need replacing.
MMattyHenryWe visited this charming resort yesterday and were immediately struck by how cute and welcoming it is. From the moment we arrived, it was clear the owners have poured their hearts into creating a beautiful, inviting space where the staff are genuinely appreciated. We were lucky enough to meet the owners, who are absolutely delightful, and the friendly, kind staff added so much warmth to our stay. Hearing their laughter while setting up Christmas decorations made it feel like a truly happy place to be.
The rooms were charming, nestled around a peaceful pond, with lovely gardens and grounds that invite you to relax and explore. The resort also offers meeting spaces that would be perfect for yoga retreats, business gatherings, or family getaways. We can’t wait to come back!
JJavierThis hotel is inexpensive so this rating is based on expectations and reality. It is conveniently located near the bus station and a good sized shopping center across the main street. The main attractions and airport are about 15 minutes away by motorbike or taxi. The room has all the necessities like A/C, refrigerator, bathroom, and natural light. There are washing machines and a clothes dryer here, but I would recommend going to the shopping center to the self laundromat with modern machines, coin machine, detergent for 5 baht, and many places to sit and eventually fold your clothes. Worth the cost. Full disclosure: I came in by bus, will go east for a few days by bus/van, will come back by bus/van before leaving by airplane.
GGuest UserThe hotel is next to the Mekong River. Beautiful views of the river and mountains (Laos side) quiet atmosphere
The hotel is outside the city. But driving into the city is convenient. It takes no more than 10 minutes. There are no shops near the hotel. But in the city there is a convenience store that is open 24 hours a day.
The location of the hotel is not far from other tourist attractions such as Pha Taem, Glow Temple, Pak Mun Dam, Kaeng Tana, Wat Tham Khuha Sawan.
Hotel near Warin Chamrap Subdistrict, Warin Chamrap
Price per night from:NZD 43
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