Facing race course, room is clean and comfortable. Pillow need to be improve, I was stayed in other Holiday Inn, they provide a firm pillow, but these pillow is too soft, I have to stack 2 pillows together.
The overall feeling is quite good (reflected in the price), it is very close to the pedestrian street, and there are ***y choices of shops and restaurants around. But the price of SPA is scary.
Hotel location and product itself good. Service staff all good except front desk. All carried attitute. Not willing to help, provide wrong information and never feel sorry for their mistake. They should learn from your F&B, housekeeping and concierge to be hospitable. From the time check in till out everyday sure got issue with Front desk moody staff. They are very good in covering issues. Amin from front desk was good and settle the issues smoothly but no point if he being the only one. Hope management could take action by sending them for trainings
the staff are friendly and professional. the cafe's chef was quite good. the beds clean and comfortable,
the hotel however was designed by a nincompop. there was barely four inches between the front of the toilet and the wall. the sink is designed to splash. the lights cannot all be controlled from the bedside.
overall i had a pleasant stay.
I think it's worth living. It's safe, reliable and hygienic. It has international brand standards. The location is very central and convenient. It's a recommended choice for people coming to Bangalore
My initial experience was a bad one. The rooms are small especially the toilet and albeit the upgrade, superior and deluxe are exactly the same. The TV didn't work, toilet seat was broken and the the so called city view is miserable.
After complaining to the Mallik the duty manager, he thoroughly understood the problem and offered to change my room. Duty manager for evening shift Siva Kumar called me numerous times as I was out in the city to confirm the typr of room and waited till I got back late evening to ensure it was done. Kudos to both of them!!!
My new deluxe room with a proper city view felt bigger and more spacious albeit the same type of bathroom but all was functional. Location wise it is next to the 1MG Mall and lots of restaurants literally 1-2mins walk away. Perfect location. Breakfast is decent with international and local dishes. All the staff are very helpful as well. One amazing perk is that they have a pillow list to choose from including hot chocolate or spiced teas before bed.
I would suggest this hotel if you're doing short trips or on a mid-tier budget. Many hotels are around such as Conrad, Taj, and Oberoi on the same street with bigger rooms and slightly more only.
Great location, amazing staff.
The size of the rooms are extremely large .
Breakfast is amazing as well.
Areas to improve : there is an ironing board, however none of the electrical plug points in the room support the plug of the iron box
Excellent location in middle of the city, the staff at check in and breakfast is very friendly . Rooms are neat and clean. Tv did not work for over 15 hours and they had to change some box. Booked for watching cricket match but didn't happen . Breakfast spread is good. Taste is also good. Easy to get transport , taxi from hotel to anywhere. Security is good and friendly. Check in and check out was smooth. Toilet is clean. The guests from other rooms were loitering and woke me at 8am due to loud noises. Couldn't stop them as they are guest but hotel should monitor security and tell them not to make so much noise.
Lovely stay, nice pool, friendly staff, breakfast was good too, and location is v close to the G***da mall. The only limitation is space, probably because it's in the city center. There is hardly any garden area and the size of the pool is small, though it's pretty nice! I would stay again next year! Good value for money.
Very Good
84 reviews
8.2/10
Price from
€62
per night
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6.9/10
AAnonymous UserI like for having free access in the gym.The Massage Spa has a nice and kind staffs,they smile and entertain guests unlike in the hotel!!The masseuse named Shashikala is such a kind lady and good whats she’s doing,I gave her a 10/10 ❤️
FFernweh_mannuIt's such a beautiful property in the middle of Bengaluru. And it's so pretty coz it's royal in look and based on the theme of Royal palace of windsor.
If i talk about service, it was top notch, checkin and checkout was super smooth and easy. Room service was quick and really helpful!
Food was amazing with so ***y great restaurants within the property. I loved food at Dakshin. And ofcourse there was big breakfast buffet with lots of variety and taste.
I loved my overall experience at this place! 😍 😍
AAnand the GlobetrotterMy initial experience was a bad one. The rooms are small especially the toilet and albeit the upgrade, superior and deluxe are exactly the same. The TV didn't work, toilet seat was broken and the the so called city view is miserable.
After complaining to the Mallik the duty manager, he thoroughly understood the problem and offered to change my room. Duty manager for evening shift Siva Kumar called me numerous times as I was out in the city to confirm the typr of room and waited till I got back late evening to ensure it was done. Kudos to both of them!!!
My new deluxe room with a proper city view felt bigger and more spacious albeit the same type of bathroom but all was functional. Location wise it is next to the 1MG Mall and lots of restaurants literally 1-2mins walk away. Perfect location. Breakfast is decent with international and local dishes. All the staff are very helpful as well. One amazing perk is that they have a pillow list to choose from including hot chocolate or spiced teas before bed.
I would suggest this hotel if you're doing short trips or on a mid-tier budget. Many hotels are around such as Conrad, Taj, and Oberoi on the same street with bigger rooms and slightly more only.
QQueenieI think it's worth living. It's safe, reliable and hygienic. It has international brand standards. The location is very central and convenient. It's a recommended choice for people coming to Bangalore
KKm GaikwadGreat location, nice staff and takes very good care of guests.
Special thanks to the restaurant chef and his team!
Very nice food, takes care of special food due to allergies, provides alternative.
Communication is good.
Overall very comfortable and memorable stay, would visit again.
GGuest UserAll good, clean , good service
From T1..you just follow the sign board 2-3 min walk to hotel.
From T2..take free bus from T2 to T1. When you leave the bus , u gonna see sign board to walk to hotel, just 2-3 min walk.to hotel.
GGuest UserThe place itself is nice. They tried to provide excellent service until we got Food Poisoning. The night staff was helpful and they got the doctor (Dr. Vikram Shetty) to come in the middle of the night, and he is amazing. He saw us the next day at the hospital to run tests and IV and called us many times to ensure our safety. In the morning the GM was very bad. He totally denied their responsibility, even though we only ate and drank at the hotel and pinpointed a specific drink, after which the nightmare started. So, with a high fever, after a sleepless night in the bathroom, definitely wanted to be treated differently. Other than that, the hotel and service by regular staff was great. If you are concerned about the noise, don't stay on the riverside, despite the wonderful views, including crocodiles and birds due to noise from kitchen fan, especially at night. If you are used to different noises, then enjoy the view.
JJosa LamI recently stayed at ITC 梔子花班加羅爾豪華精選酒店 and had a very enjoyable experience. The hotel is beautifully designed, blending modern luxury with traditional Indian aesthetics. My room was spacious and elegantly furnished, featuring all the necessary amenities for a comfortable stay. The staff were friendly and attentive, providing excellent service throughout my visit. I particularly enjoyed the variety of dining options, with several restaurants offering delicious local and international cuisine. The hotel’s location is convenient, making it easy to explore nearby attractions. While the spa facilities were nice, I found them a bit crowded during peak hours. Overall, ITC 梔子花班加羅爾豪華精選酒店 offers a great blend of comfort, service, and ambiance, making it a solid choice for travelers seeking a luxurious stay in Bangalore.
GGuest UserAbsolutely outstanding experience! This hotel deserves a solid 5-star rating for its unbeatable value. The price was incredibly reasonable for the quality of service and amenities provided. I was pleasantly surprised by how much was included—spacious, spotless rooms, a comfortable bed, and even complimentary breakfast and Wi-Fi. The staff went above and beyond to ensure a welcoming stay, which made it feel luxurious without the luxury price tag. Compared to other hotels in the area, this one offers far more for your money. If you’re looking for affordability without compromising on comfort or hospitality, book here! You won’t regret it!
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