Hotel near City Center,Sihanoukville2.7% of visitors choose this area
DDima Samoilovych2025.01.31
Top class hotel for reasonable price . Our room was clean, everything brand new . Distance to the see quite far if you choose to walk , but on Tuk Tuk is nothing . There was really nice swimming pool at the hotel with the bar . The staff is super helpful and polite . I recommend this hotel if you come to Sihanoukville.
As a temporary hotel before going to Gaolong Island, if the front desk makes an appointment in advance, the hotel will arrange a special car to send me to the ferry terminal bound for Gaolong Island. On the way, I was very careful to explain the tour guide of Gaolong Island, which is very comprehensive. The staff of this hotel is very warm, I love this hotel very much, and will stay in this hotel again.
Hotel near Independence Beach,Sihanoukville2.1% of visitors choose this area
MMatthew Thomas Ryan2025.02.08
A nice hotel with lovely service and staff. Unfortunately, there is a lot of construction nearby. Also, the area is full of seedy casinos. Not a family area.
Hotel near Independence Beach,Sihanoukville2.1% of visitors choose this area
GGuest User2023.04.11
Booked twin sea view but it was side sea view with the view at the wall, front rooms. Gym is small, no water there. The staff is not trying to solve your problems. Only with the help of trip.com my problem was solved. Employees/workers are living in the hotel. Hotel is new but management is week. Breakfast was great, very big choice of food.
Hotel near Independence Beach,Sihanoukville2.1% of visitors choose this area
BBo2025.01.01
Parking quite difficult due too many customers and the staffs not friendly at all. Bellboy come to pick my luggages from my car and then he drop off my luggages next to the walk way without tell me and i was looking my luggages. After checked in, they gave me the key card and not even tell me where the elevator is. This is my first time i go there, i can say that i need to find the elevator to access my room. When i comeback arrived in front hotel looking for parking, security keep standing and talk even see my car already stop in front of the hotel and they don’t tell us have space for park or not until i go asking him, do you have parking space.
Ctrip garbage, the marked phone directly dialed can not be connected, and does not indicate the specific location of jetty, the day can not contact the hotel in Westport, very affecting the experience. The hotel itself is impeccable, the experience at One Island One Hotel is great, and the Western Restaurant Bread Basket is perfect. The only problem is that even if the insect repellent is sprayed, there will still be ants crawling up and down, and the desserts given are eaten by the ants...
Quite new place with clean and peaceful environment. Staff were friendly and supportive.
Downsize is that it’s quite far from city central so you can’t even book Grab to go into the city from the location. Also some services closed too soon, like massage/spa closed at 7pm which is too early.
Location: Perfect and peaceful island setting in Cambodia.
Service: Needs more attention from top management. Due to staff shortages during peak holiday season, service was inconsistent, affecting the overall guest experience.
Boat Schedule Issue: There was a mismatch in boat schedule information between the reservations team and the front desk. This created difficulties for guests without private transportation, especially since the island is remote and ride-hailing apps (Grab/PassApp) are not readily available. The hotel’s private taxi service charges **$50 one-way**, which feels excessive—management should reconsider pricing.
Food Options: Limited menu choices in the restaurant, and the menu was only in English with no pictures. As a local Cambodian, I sometimes struggled to identify dishes.
Room & Amenities: Fantastic—clean, comfortable, and hygienic.
Breakfast: Absolutely delicious!
SPA: Highly recommended! Relaxing and affordable, especially with the hotel’s 30% exclusive discount. One of the best parts of my stay.
Buggy Service: A major letdown. Upon checkout, the front desk failed to inform us that no buggy was available. We waited **almost an hour** with no updates, even after calling twice. Eventually, we had to walk to reception.
Overall: This hotel has great potential but needs better communication, staffing adjustments, and improved guest convenience (transportation, food options, and service reliability).
Very Good
6 reviews
8.1/10
Price from
PHP 11,306
per night
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8.1/10
Very Good
PphengThe place is so fresh, clean, and nice view. I highly recommend for couples, friends, and family. If u wish to have a private and relax trip, pls go there. The staff, managers, services are all very friendly. The price is reasonable with given breakfast. Will visit again!
MM.O.T.A.S around the worldWe were unfortunate to travel during low season, which in Koh Rong means 99% rain everyday, by conversations with locals they are fully aware of this yet all bookings and activities are business as usual but cannot be enjoyed, such as snorkling, BBQ boat etc. because of the weather we were stuck in the hotel 90% of the time, there is NO TV (it does say in room amenities, I read too late) so just be aware, specially if travelling with little ones. The pool is not an option because of thunder and lighting. It costs 15USD to get to the hotel from the pier. There is no ATM on the island only one stall that lets you use your card to pay the local then they give you the money, this is charged at 8% 😡 This is important because for lack of internet connection you cant always use card to pay at restaurant for your lunches and dinner, also when you can, there is a 3% fee to do so. All activities must also be paid in USD but old rugged bills are not accepted even if they have been given to you by other traders ib the island or if the bills got a bit wet in the rain, which was a frequent problem.So come with plenty of new dollars or you'll find yourself stuck with little options. the night before check out, we asked the staff to please let the ferry company know we would be taking the 9:30am ferry to Sihakouville (as instructed by the ferry company). We booked a 9:00am return trip to the pier as recommended. However as we arrived the ferry was leaving, at 9:15. We were not the only ones left behind. Some people had a flight to catch later that day and were made to pay another 17USD per person as according to them it was ”impossible” to fit them into one of the almost-empty-boats of one of the other many ferry companies, because they dont work together, some families payed up to 70USD to not miss their flight despite it not being their fault. The hotel was standard, for a beach hotel, nice huts, the beds were clean and comfortable and the highlight was definitely the food at the restaurant, over the 4 days, we tried many dishes all of them delicious. I can imagine during sunny season it must be a beautiful location and a beautiful hotel. saying this, I already thought it was overpriced for low season compared to similar hotels in Thailand and Bali, so for me the price you would pay in high season I would not consider it, specially given the whole experience with the ferry and USDs. ☹️
BBoParking quite difficult due too many customers and the staffs not friendly at all. Bellboy come to pick my luggages from my car and then he drop off my luggages next to the walk way without tell me and i was looking my luggages. After checked in, they gave me the key card and not even tell me where the elevator is. This is my first time i go there, i can say that i need to find the elevator to access my room. When i comeback arrived in front hotel looking for parking, security keep standing and talk even see my car already stop in front of the hotel and they don’t tell us have space for park or not until i go asking him, do you have parking space.
GGuest UserI can't say the location is good, but the beach, sand, and accommodation are satisfactory. If you want to get off at the pier and take a tuk-tuk, you have to pay $5 per person, $10 round trip. The free canoe and paddle boat were fun, but they are very old and need to be replaced and repaired. The air conditioner was cool, but noisy. The food was generally delicious and came out quickly. The noise from the next room wasn't loud. I didn't use the pool because I liked the ocean, and the pool wasn't very deep, so it wasn't fun. It smells a little like disinfectant. The breakfast was delicious, but the menu wasn't very diverse.
The Wi-Fi was too slow or didn't work well, so I used up my data. I sent an email about pickup, but I didn't get a reply, so I don't know if they read it or not.
The staff's kindness and service were average. At lunch, I sat in the restaurant, made eye contact, and raised my hand, but they didn't give me the menu, so I had to get it myself. In the evening, I was a little annoyed that they gave the menu to the team that arrived later than me first.
The beach is beautiful, but I saw too many tourists and staff smoking and throwing cigarette butts in the ocean and sand.
Pagoda Beach is prettier than other beaches on Koh Rong Island, so many travelers from other accommodations also visit there.
AAnonymous UserLocation: Perfect and peaceful island setting in Cambodia.
Service: Needs more attention from top management. Due to staff shortages during peak holiday season, service was inconsistent, affecting the overall guest experience.
Boat Schedule Issue: There was a mismatch in boat schedule information between the reservations team and the front desk. This created difficulties for guests without private transportation, especially since the island is remote and ride-hailing apps (Grab/PassApp) are not readily available. The hotel’s private taxi service charges **$50 one-way**, which feels excessive—management should reconsider pricing.
Food Options: Limited menu choices in the restaurant, and the menu was only in English with no pictures. As a local Cambodian, I sometimes struggled to identify dishes.
Room & Amenities: Fantastic—clean, comfortable, and hygienic.
Breakfast: Absolutely delicious!
SPA: Highly recommended! Relaxing and affordable, especially with the hotel’s 30% exclusive discount. One of the best parts of my stay.
Buggy Service: A major letdown. Upon checkout, the front desk failed to inform us that no buggy was available. We waited **almost an hour** with no updates, even after calling twice. Eventually, we had to walk to reception.
Overall: This hotel has great potential but needs better communication, staffing adjustments, and improved guest convenience (transportation, food options, and service reliability).
WWojciech KopećHotel located in a great place right on the beach, the downside is the old houses and old rooms. The tiles in the room are falling off, additionally rusty
Containers for body wash and washing liquid, air conditioning works as it pleases, the room is also smaller than in the description, located away from the beach in a wooden building. Breakfast is very poor, generally there is nothing to eat, juice from a carton, coffee from Nalewajka, poor food and if you go for breakfast later there is nothing to eat, they add fruit by the piece, add juice by the piece just to have something. The sunbeds are of course occupied by the Januszs from early morning where towels lie and no one uses them, a massacre. Generally, if they took care of the hotel, in my opinion it has the best location on the entire island. Additionally, a nice village.
AAnonymous UserQuite new place with clean and peaceful environment. Staff were friendly and supportive.
Downsize is that it’s quite far from city central so you can’t even book Grab to go into the city from the location. Also some services closed too soon, like massage/spa closed at 7pm which is too early.
SSothydyI had the pleasure of staying at hotel during the New Year, and it was an incredible experience from start to finish.
The festive decorations throughout the hotel created a warm and cheerful atmosphere that truly set the tone for the holiday season. The staff went above and beyond to make our stay special, offering excellent service despite how busy it was.
The New Year’s Eve celebration organized by the hotel was a highlight of our trip. The food at the gala dinner was delicious, with a wide variety of options to suit every palate. The live entertainment and countdown event were spectacular, making it a memorable way to ring in the New Year.
Our room was clean, spacious, and had a stunning view of the fireworks display at midnight. The thoughtful touches, like a complimentary New Year’s gift and champagne, made us feel truly welcomed.
The location of the hotel was perfect, close to local attractions but still peaceful enough for a relaxing getaway.
Overall, it exceeded my expectations. I would highly recommend it to anyone looking for a festive and luxurious place to celebrate the New Year. I can’t wait to return!
GGuest UserNot exactly the getaway I imagined.
From the moment we checked in, I already sensed things weren’t going to meet expectations. The room was far from what was promised—definitely not beachfront. Instead, we got a partial view of the tree which felt like a downgrade. Maybe because we booked under a promo, they treated it like a second-tier reservation.
The food? Sadly, underwhelming. The portions were small, the taste was average at best, and overall presentation lacked effort. It felt more like a rushed meal than something you'd expect from a place that claims to offer a relaxing, luxurious escape.
We came here hoping to relax and feel pampered, but everything felt just enough to get by—not special, not thoughtful, not memorable. The only redeeming factor was the staff, who were polite, though clearly trying to do their best with limited resources.
If you're looking for an experience that lives up to its photos and descriptions, this might leave you a little disappointed—unless you manage to get the full-priced package. Unfortunately, this stay felt more like a budget overnight stop than a dreamy vacation spot.
TThearawinThe room was clean and tidy, providing a comfortable atmosphere. The staff offered a warm welcome at the lobby, and everyone was friendly and accommodating. Breakfast featured a delightful variety of options, including Cambodian, Western, and Chinese dishes—all included with the stay. The view of the sea from the room was breathtaking, and opening the curtains allowed the refreshing sea breeze to fill the space.
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