It’s such a stunning and peaceful place for good break with family. The room is decent decorated and clean. All staffs serve us sincerely and feel warm to stay . free parking here once you stay in hotel.
We have enjoyed a very nice dinner in Italians restaurant and comfy bar next to it .
I would recommend to come again next time once driving to Windsor .
Good environment. No nice quiet working space. Small gym. I tried 3 different rooms. No cupboards or almirahs. Clothes are supposed to be hanged on wall. Irons are supposed to be done in separate designated room (impractical for lazy people 😅).
Breakfast is nice but not so many options. Staff were nice.
Washrooms were not very pleasant to use. Seats were quite uncomfortable and sink tap was too close to be used easily.
If you want to seclude yourself for a few days this is the perfect place for you! Staff are very friendly and helpful. Only had breakfast during our two nights stay but it was good with many variety of teas / coffees available of our liking. The surrounding environment was great with plenty of greenery. The only drawback was that we arrived at the hotel in a hot and humid evening and there was no air conditioning in our room, with only a small electric fan provided.
Stayed for 3 nights while in the area seeing friends. After reading the reviews I was a bit hesitant but the price was so good that I took a chance.
The room was fine, comfy bed, good shower, kettle, free wifi. All you could need. They are trying to be modern and giving a code instead of a key for the locks which is just a pain and unnecessary.
Only negative is that housekeeping are so noisy in a morning so any chance of a sleep in is short lived!
Would stay here again.
Thank you for your service .
10£ for parking per night is not inviting .
6£ charge for a single use of very limited gym facility is a rip off and not appealing .
On the positive side comfy bed
Except for the old-fashioned facilities in the room, everything else is good. The shower gel, shampoo, conditioner and body lotion provided by the hotel are all very good. The wine from the hotel winery is also delicious.
What is good: 1) spacious room 2) comfortable 3) generally quiet place
What is not great: 1) sound insulation is poor. You can hear conversations from outside the room clearly 2) wifi from room is not great (it is great from the public area) 3) it’s a bit secluded so don’t expect shopping nearby
The breakfast is the same every day, I vomited after eating, and the sheets and bed were dusty. When my friend picked me up to go to the hotel in the UK, when I checked the hotel's hygiene, I saw hair and dust on the bed. I wanted to complain at the first time, but my friend said Forget it, it doesn't make sense. The second day and the third day are still the same, I'm about to go crazy, after I reported to Trip.com customer service, the hotel staff came up and brought me a towel and it's all over 😰
Probably the best hotel we have stayed in working away every weekend and we stay in a leisure hotel every weekend, all brand new, jacuzzi was unreal, steam room could have been hotter, sauna was 100c which was lovely, never seen one that hot, room had air con, buffet breakfast was beautiful, very clean hotel.
In Windsor, there are not many hotels within walking distance from the castle. This is one of them. I have to book as soon as possible. I checked a few days before check-in. The price has risen a lot. If you book a room by car, you must book a parking space at the same time. The hotel parking lot can park about 10 cars. I booked a parking space late and I was able to park in a public parking lot about 500 meters away. The room is a bit compact, but the demand determines the price.
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105 reviews
8.6/10
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Vvector0916Travelled from Bank in central London and stayed at Holiday Inn Express London - Heathrow T5 before an early flight. The journey was straightforward, and the hotel was clean, quiet, and comfortable. Check-in was smooth, and the staff were friendly. Great value for a stopover – would definitely stay again!
MManinoWell on arrival we was greeted y the staff on Reception with a smile, We was given our room keys to room 114.The rooms were clean and lovely and tidy plus couldn't ask for more. One thing we was sad about and that was the Restaurant,we had asked for a table for 2 and was asked if we had booked a table which we said no. Then to our shock we was told but we could order our food off the menu from the restaurant in the bar area. My wife sat down as she's disabled and I went to the bar to order some drinks. I asked for some menus and the young man behind the bar who was talking to his colleagues about his personal life said he will bring some to the table. 15 minutes later a young lady brought our drinks, and we asked her if she could bring us a menu which she did. I had asked ger to come back in 5 minutes so we could look at the menu, 20 minutes later no sign of the staff where I had to go to the bar and asked if I could order some food and the young man said someone will come over. The young lady came over and took the order.Then we was given cutlery which was stained with food and disgusting 15-20 minutes or so later the starters came Then the main courses. Now if I wanted to sit in the bar and pay over a £125:00 for a meal and get the service I would expect I would pay that money no matter what but I could have sat in the restaurant comfortably with my wife enjoying the evening in a lovely atmosphere but I would have rather gone across the road to the pub or a restaurant down the high street and got a much better service, rather then having some ***** leaning over the chair behind me facing our table where he was a foot away from myself as I'm eating.im not one that's rude but the hotel needs to know this
RRajni MahzabinAdequate hotel for the price.
Mattress and pillow were slightly uncomfortable.
Due to the hotel being a wedding venue, I was kept up at night due to the wedding music from below.
AAnonymous UserPerfect for me as it’s right across from the office but probably not so great if you wanted to be in the city centre although it’s only an £8 taxi ride or £2 bus ride. Opposite a Beefeater which was handy but I would prefer an on-site bar and restaurant. Felt a bit uncomfortable on check-in to be asked if I was a smoker (I’m not) and if anyone would be joining me later 😳. Didn’t like the bed being made up with sheets, blanket and counter pane as it’s quite uncomfortable particularly on one of the hottest days of the year although the mobile air conditioning unit helped (first time I’ve had sheets and blankets for over 30 years since the day I got married despite extensive business (weekly) and leisure travel (4-6 times a year)). Hotel was very clean and the bathroom was well equipped. A bottle of water would have been a welcome addition to the room particularly in such hot weather. Not sure who to recommend the hotel to as it’s neither a corporate hotel with all the amenities or a home from home. Breakfast was on offer for an additional £15 and I decided to wait until I checked in to see. As I wanted to be in the office for 8am and there was no menu available, times of service or visibility of a dining room, other facilities or even other guests, I decided it may be too intimate and opted for a cold sandwich I had stored in the office fridge ‘just in case’. Was similarly priced to the executive room I had in the Novotel last week which had a full buffet breakfast included.
CChris HauptTried calling the hotel to find out about the shuttle to see if I could get from the airport to the hotel, phone rang endlessly, no response. Eventually had to get a very expensive taxi since information was hard to come by (Google maps doesn't include the H5H bus service which is turns out is the one to get). It's worth noting that the shuttle price not included in the exorbitant room fee, neither is breakfast. The following morning I called the front desk several times from the bedroom phone, again ringing endlessly, no response. Must have tried for about 10 minutes.
Shower faucets and fixings were missing covers making the shower look neglected. Bedroom lights didn't have any convenient way to turn them off before going to bed meaning having to fumble around to get the many lights turned off. Light switches were only positioned next to one of the two single beds.
Breakfast was decent with a slightly better selection than other hotels, but for the price of £25 I would absolutely have avoided it if I had any other options.
Bar the stunning interior and above-average breakfast selection this is a bog-standard hotel, not worth the asking price at all.
GGuest UserStayed for a night at this hotel for a short getaway to Windsor Castle with 2 friends. The location wasn't in the centre but not difficult to get to, we actually walked maybe 30 minutes to get to the hotel and another 30 minutes to the Castle, which was a really pretty area. The room itself was REALLY nice, big comfortable beds, nice TV (although we forgot the firestick and don't think it was smart TV), tea/coffee and kettle provided, bathroom was clean although kinda hard to work the hot water. Overall, we really liked the hotel minus the fact that our next door neighbour's kids were making a lot of noise and it was really hard to sleep, maybe because our rooms had a connecting door (that was locked) but we could hear the parents talking around midnight and the kids woke up screaming at 5am!! so was unable to get a good nights rest. I think if we had a different room without the connecting doors, it would have been fine. The staff was lovely though when we told her the next day, she said they would have changed the room for us but there was no use changing rooms at 5am when we were checking out at 10am. Also, I forgot my toothbrush and they gave me a cute little dental kit with toothbrush and toothpaste! I recommend staying here but do ask about if your room has connecting doors as you may want to avoid that.
JJulieWe had a fabulous weekend
And the holiday inn at Windsor was 100% immaculate the staff n service and breakfast was amazing
Thankyou Windsor staff you are amazing
Well done 🤗
GGuest UserThank you for your service .
10£ for parking per night is not inviting .
6£ charge for a single use of very limited gym facility is a rip off and not appealing .
On the positive side comfy bed
OOllieSmithStayed for 3 nights while in the area seeing friends. After reading the reviews I was a bit hesitant but the price was so good that I took a chance.
The room was fine, comfy bed, good shower, kettle, free wifi. All you could need. They are trying to be modern and giving a code instead of a key for the locks which is just a pain and unnecessary.
Only negative is that housekeeping are so noisy in a morning so any chance of a sleep in is short lived!
Would stay here again.
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