Motels in Arkansas, United States

Very happy with my stay. There was nothing fancy about this place, even kinda old and tired, however, for the price point, it was everything that I needed. If you’re looking for somewhere that will meet you simply needs, and allow you to free up your funds for adventure and activities, this is a great option

So, let me start out with a positive note: despite the exterior looking so-so, the rooms were well kept and clean. The bad news is that somehow I reserved a smoking room. This probably happened because where I live in the US I haven't seen a smoking room in 20+ years. I didn't know they existed...really anywhere...but I guess they still exist in the US South. It was terrible. I still have a smoky smell to some of my clothes. The second night I changed, but it cost me extra to do so. I can accept that but the staff really didn't understand the concept of ”the customer is always right”, even when the customer is probably wrong. You politely tell the customer that the non-smoking rooms are a higher rate and that you would have to charge a fee to change the customer. You DO NOT tell the customer that there is nothing you can do. Also of note, the motel is right off a highway. So, if you're a light sleeper, just note that you will hear the cars going by all night. To end on a positive note, the location was reasonably convenient, the rooms were clean (no weird stained carpets or bed sheets like I've seen in Florida). Also, if you are willing to stay in the smoking room, you can get a great rate!

Andre Current was awesome and had great customer service skills during our overnight stay at the hotel. He made us feel welcome! our room was clean and the hotel had the right amount of amenities needed for just an overnight stay. We wanted to stay there again on our way back but our route has changed.

I was charged twice, the owner argued with me when I told him that I already paid. I arrived during the snow storm at night... with my disabled Son. The owner wouldn't allow us to check in without a cash deposit. I had to find a bank to withdraw cash for the deposit. When we got into the room it was an overwhelming smell of *********. I addressed that with the guy at the front desk whom is the owner. He basically said that in Pine Bluff all the hotels smell like *********. The toilet was stopped up, I called the front desk... the owner said that he left a plunger outside of the laundry room for me to get and plunger it myself. The next day the toilet was stopped up again and the plunger didn't help. I called the front desk again and the owner came with a tool to unstop it. The last day of our stay I realized that the sheets were dirty from a previous guess, when I found a false eyelash at the end of the bed under the blanket. We also found a ball of hair on the floor. When I checked out I asked for proof of my refund for the double bill. And, I asked for my cash refund back ... I was yelled at and told that I had to wait for someone to check the room out... before I could get my refund back. This was a traumatic experience. I couldn't go anywhere else in a snow storm... because, I was double billed... therefore I didn't have enough money to look for another hotel or risk loosing the money I had already spent in this crack, roach infested and filthy hotel. I also called Wyndham the same night and tried to get a refund, so we could leave. I was told that all they could do was take my complaint!

So, let me start out with a positive note: despite the exterior looking so-so, the rooms were well kept and clean. The bad news is that somehow I reserved a smoking room. This probably happened because where I live in the US I haven't seen a smoking room in 20+ years. I didn't know they existed...really anywhere...but I guess they still exist in the US South. It was terrible. I still have a smoky smell to some of my clothes. The second night I changed, but it cost me extra to do so. I can accept that but the staff really didn't understand the concept of ”the customer is always right”, even when the customer is probably wrong. You politely tell the customer that the non-smoking rooms are a higher rate and that you would have to charge a fee to change the customer. You DO NOT tell the customer that there is nothing you can do. Also of note, the motel is right off a highway. So, if you're a light sleeper, just note that you will hear the cars going by all night. To end on a positive note, the location was reasonably convenient, the rooms were clean (no weird stained carpets or bed sheets like I've seen in Florida). Also, if you are willing to stay in the smoking room, you can get a great rate!

Andre Current was awesome and had great customer service skills during our overnight stay at the hotel. He made us feel welcome! our room was clean and the hotel had the right amount of amenities needed for just an overnight stay. We wanted to stay there again on our way back but our route has changed.

Wonderful and spacious room, updated hotel amenities, wonderful staff who were ready to please the customer. I was happy with everything about the hotel. I have nothing to complain about my stay there. Would highly recommend this hotel.

We just recently stayed at Guest Inn and Suites in Little Rock, Arkansas. Our stay was wonderful and extremly comfortable. One of the reason it was so comfortable and welcoming was made possible by our desk clerk, Latonya. She is extremely friendly and welcoming!! I would strongly recommend this hotel if you are staying in Little Rock, especially if you are needing to visit CHI St. Vincent Infirmary, which is in walking distance from the hotel!!!

The previous reviews on this property is not what we found and experienced. Other than the staff being friendly, this motel is horrible. It is a dirty, older motel that is located next to an older, rundown RV Park. The room looked dirty with marks on the walls and furnishings. Though we were supposedly in a non-smoking room, there were burn holes in the chairs, blankets, and curtains. The door frame and the window screen were very worn and needed replaced. You could see light coming in around the door, along with the heat from outside. The bathroom was very, very small. It was barely big enough to change clothes in. There is a laundry facility on the property, but it only has 2 washers and 2 dryers and motel guests share it with the RV Park. Breakfast in almost non-existent, though they advertise having a continental breakfast. There is no breakfast seating and breakfast consisted of 2 different types of granola bars, whole apples, minimal cereal choices (I believe 2 choices), packaged Honey Buns, and juice/coffee. (There might have also been yogurt.) It was a Grab n' Go style breakfast. There were 2 ice machines within the motel, but only 1 was operational. The beds were on the harder side and weren't comfortable. There were a couple different pillow options, but both were uncomfortable. This property does have an outdoor pool that looked refreshing, though we didn't give it a try. Overall, the vibe of this property seemed unsafe, dirty, and rundown. I would not stay here again and wouldn't recommend it to others.

So, let me start out with a positive note: despite the exterior looking so-so, the rooms were well kept and clean. The bad news is that somehow I reserved a smoking room. This probably happened because where I live in the US I haven't seen a smoking room in 20+ years. I didn't know they existed...really anywhere...but I guess they still exist in the US South. It was terrible. I still have a smoky smell to some of my clothes. The second night I changed, but it cost me extra to do so. I can accept that but the staff really didn't understand the concept of ”the customer is always right”, even when the customer is probably wrong. You politely tell the customer that the non-smoking rooms are a higher rate and that you would have to charge a fee to change the customer. You DO NOT tell the customer that there is nothing you can do. Also of note, the motel is right off a highway. So, if you're a light sleeper, just note that you will hear the cars going by all night. To end on a positive note, the location was reasonably convenient, the rooms were clean (no weird stained carpets or bed sheets like I've seen in Florida). Also, if you are willing to stay in the smoking room, you can get a great rate!

Andre Current was awesome and had great customer service skills during our overnight stay at the hotel. He made us feel welcome! our room was clean and the hotel had the right amount of amenities needed for just an overnight stay. We wanted to stay there again on our way back but our route has changed.

We just recently stayed at Guest Inn and Suites in Little Rock, Arkansas. Our stay was wonderful and extremly comfortable. One of the reason it was so comfortable and welcoming was made possible by our desk clerk, Latonya. She is extremely friendly and welcoming!! I would strongly recommend this hotel if you are staying in Little Rock, especially if you are needing to visit CHI St. Vincent Infirmary, which is in walking distance from the hotel!!!