Apartments in Kelantan, Malaysia

Instructions for the key and access to the unit was clear and easy. They provided enough information including where to park which was very convenient. The unit is acceptable, however the carpet and sofa was used and you can see stains over it. Towels and basic toiletries like toothbrush and toothpaste is provided. There's also a water dispenser, kitchen utensils, for basic kitchen needs. Overall, the location is good and comes with an incredible sunset view.

Booked the hotel last minute and access was possible therefore much appreciated. The living is indeed large and spacious as photographed. However, suprising that the main bedroom was the twin room whilst the 2nd bedroom with double bed tucked into a corner with single side access. All beddings were clean and fresh. However, there is only 1 bathroom worth pointing out if this is missed out. The unit is smoke free so great for those like us who hates smell of smoke. To further add, the shower trays and bidet holder could all have been properly repaired or renewed and hope future guests can enjoy better.

Recommended kelantan found this cabin clean and hygienic, the administrator customer service lady is friendly, there are questions and answers, check-in is convenient, it is a Japanese-style living room, great

We are family of 6 with kids and senior. The apartment seems new and room is clean and nice! We enjoyed the stay here. There is a playground at level 4 and at least still ok , not alot of things spoilt that kind. For us the location is near to aeon mall which is great for our shopping, dinner and EV charging of car. There is 2 locations to charge EV, very convenient and lots of availability. Host maybe forgot to drop us a message earlier but upon calling, picked up very fast and let us know about how to check in Just that maybe will be great if there is a pool available!. Will be perfect for amenities! However, a small issue for owner! There is a needle on the bed frame near the head side, so is really dangerous, but i managed to saw it and remove it straight away, but would have been really scary if we didnt notice and kids are playing there. So please do be more careful when doing house keeping. The needle is left in the kitchen table already. Thank you for the stay! Will still come back if need!

Excellent stay, clean room and friendly staff. Great hotel, comfortable and worth the price. Clean, cosy and excellent service. Very pleasant stay, highly recommended. Nice room, good location and helpful staff. Fantastic experience, will stay again. Comfortable bed and excellent hospitality. Great value for money and very clean.

Location wise, very strategic, right in the centre of Kota Bharu town. McDonalds, Starbucks, Coffee beans, and other shops are conveniently located at the ground floor. Parking however is a nightmare. It's took time for us to read n understand it to where to parking. The numbers of parking lot is erased and we need to count the parking lot with clear numbers just to prevent our car park at wrong parking lot. Bathroom cleanliness is very bad. The bathroom wall look like never been washed before. Very dirty. The small room is not so clean and there is stain bed sheet and hairs. The floor also a lot of dust.

Checkin notes and guides should be given in advance so that the guest could get ready with any shortcoming. Overall stay is satisfactory👍

An absolutely fantastic stay! The room was spotless and incredibly cozy. The experience was impressive and truly excellent. It was clean and very spacious, plus it came with dishes and cooking utensils, so we could even prepare our own meals.

AirBNB type of apartment stay, rooms are clean but the service yard is kinda messy and dirty. Location is at the center of the city, almost the only tall residential building there. Eatery is around.

Overall, everything was good, but there are a couple of areas that need improvement. There was no wiping cloth provided for the sink area, which was inconvenient. Also, the current coffee/toast burner or whatsoever they called, the setup is not practical especially if you want to reheat food. Replacing it with a small microwave would be far more useful. That aside, the service was excellent. Response times were impressively fast, likely due to the use of an AI platform for handling customer enquiries.