Hotel near Baixa,Lisbon8.3% of visitors choose this area
MMomo9172024.10.04
I love the location of the hotel, it is very central to the tourist attractions and also a lot of nice restaurants around the corner, make it very easy for tourist without transport.
The front desk staff is very friendly and helpful. My room provide breakfast, while the spread is just good as it’s a boutique hotel which is fine for me.
The room is as shown in the picture, nice, clean, smells good just the lighting a bit dimmed which I guess is normal for European hotel. The room is very good for me just that the hotel don’t provide complimentary bottled water which it should be a basic service by all hotels. Otherwise, everything is good.
Hotel near Baixa,Lisbon8.3% of visitors choose this area
TTaitatatataiii2025.10.03
A beautiful and clean place with a great location- you don't have to walk up to get there . Just feeling a bit unlucky that the guest whose bed was next to mine snored extremely loudly. My earplugs and AirPods didn't work well to cancel the noise unfortunately. Always remember to bring some more layers to cover your ears for a good sleep .
Hotel near Baixa,Lisbon8.3% of visitors choose this area
CChristiicola2025.03.01
A very nice hotel, clean and comfortable~
The bed was big enough to sleep 360’
Staff were friendly and handsome, there hotel has a light show everynight at around 10pm, you can enjoy the show indoor or outdoor area.
Hotel near Baixa,Lisbon8.3% of visitors choose this area
LLjyt2025.09.09
On-site parking is available, but it's an elevator parking system which might require a bit of careful driving. However, the parking spots themselves are quite spacious. There are numerous restaurants on the ground floor, and the subway station is conveniently close. Breakfast was just okay.
Hotel near Baixa,Lisbon8.3% of visitors choose this area
DDaVshushu2025.08.16
Everything was fine! The front desk service was excellent. The room facilities were nice. The only minor downside was that the door of room 403, where I stayed, made a creaking sound, which was disturbing to the guests next door.
Очень красивый отель , милый персонал , помогли со всеми вопросами , чистый красивый бассейн на улице и внутри . На холодную погоду удобно . Местоположение с машиной идеальное , близко ко всему . Красивый чистый номер с видом . Советую, за небольшую цену классный отель !
Hotel near Baixa,Lisbon8.3% of visitors choose this area
GGuest User2025.02.20
Excellent clean hotel for a 3 star!! The staff are fantastic and very friendly and very helpful. A big thank you to Receptionist IGOR he was so kind and helpful to me. Many thanks!! Obregado⭐️⭐️⭐️⭐️⭐️
Hotel near Baixa,Lisbon8.3% of visitors choose this area
MMizLilyBee2025.04.13
The location was very convenient for shopping, restaurants and local parks. The subway station is only a short walk from the hotel. The food options at the hotel were also very good. The staff was helpful and accommodating.
Hotel near Baixa,Lisbon8.3% of visitors choose this area
LLam Yiu Ting2025.05.24
The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
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127 reviews
9.0/10
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8.7/10
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AAnonymous UserThe hotel is not located in the city, but there is a subway station that takes ten minutes' walk to the old city. It is also very convenient because there is no taxi in the city to go to the airport. The breakfast in the hotel is very good, the variety is rich and the quality is good, and the service is particularly good. SANA is a local hotel chain in Portugal, and its quality and service are quite guaranteed. The hotel is located on the flight network where planes land and take off, but the soundproofing in the room is good, which is perfect if you want to watch and take pictures of planes.
SSantosThe room was super clean, the location is near a public transportation which I'd good ans bad at the same time due to noise, the stuffs are friendly and helpful.
Therr only negatives are:
There is a TV and AC, but in order to use it you must demand the remotes.
As well as the fact that we either give them a credit card or 50 euros as a warranty instead of a ID, which we found it not so common and were doubting it, ans of course we gave cash.
GGuest UserThe hotel building looks old but it's much better inside. I appreciate the family room which makes my life much easier when travelling with kids. The buffet breakfast was good too. We were starving when we arrived at the hotel, so we rushed into the hotel restaurant for lunch set (EUROS 19 with main course, salad bar and tea/coffee) , rather nice. Overall, value for money hotel, will come back.
SSefy LevyThis hostel is located about 3km walk from the center city, but does have some close by attractions (such as the Jeronimo's Monetary)
The room is extremely small, if you seat on the edge of the bed and try to stretch your legs, you'll most likely hit the wall.
We had our room replaced, as the first room had zero privacy for the toilet and the second room gave the illusion of privacy (as you can see in photos)
We've not seen any of the management, as everything is done thru WhatsApp to contact them and they will respond.
Breakfast was OK, it had a bit of choices but there was more cakes and cookies then actual food.
GGuest UserI spent a 5 nights at My Story Rossio and here are some of my thoughts:
PROS:
- Excellent location. Hard to beat this prime location. It's at the heart of the city with lots of things to do in proximity. There's also a Metro station across from it so you can take the subway directly from the airport.
- Nice decors and overall pretty clean.
CONS:
- The biggest issue I had during my stay was the poor structure of the building leading to disturbing loud noises. During housekeeping hours, the door to the cleaning supplies kept being slammed. Every time it was slammed, my whole room shook and I jumped up. I called the front desk asking if they could be more gentle with the doors. I was told that that was the way housekeeping was and to call back only if it still happened after 5pm (after housekeeping hours). It was impossible to get any rest during the day. I understand that housekeepers need to do their job but I wonder if this issue could be fixed simply by changing the door hinge to a slow close hinge. Also, in the middle of the night, I would wake up by the creaking noises of people above me when they walked across the room.
- Second issue was the thermostat. It was not adjustable and could only be controlled by the front desk. For some reason, the hotel decided that all the rooms needed to be in heating mode during the night. It was so hot and stuffy that I was not able to sleep for many nights. I had to call the front desk in the middle of the night to turn it off but sometimes it would automatically switch back on. Then I requested to have the cooling instead of heating on but it would be too cold at night and there was no way to dial it myself. So throughout my stay, it would feel like being inside either a sauna or a freezer.
YYANG. HHighly recommended, stay here with confidence. Although the room description lacks information on the size, it's actually quite spacious. It has air conditioning, and the bathroom is clean and tidy.
It's close to both Entre Campos metro and train stations, and there's also a bus to the airport.
The hotel's breakfast has a good selection, including scrambled eggs, stir-fried mixed vegetables, fresh fruit, and even a small portion of salmon. It's very tasty.
There's no shortage of restaurants nearby, and since it's not a touristy area, most of them are run by locals, offering good food and affordable options.
GGerry KangMy first visit to Lisbon was an even more pleasant experience. I have no regrets about my choice. I will definitely stay at this hotel again on my next visit. I recommend it!
GGuest UserThis is a very cost-effective hotel in Lisbon. It is the best and most convenient choice for family travel. It has a refrigerator, an induction cooker, pots and pans, and even red wine glasses. This is really surprising. The decoration of the hotel is very high-quality, and every waiter is enthusiastic. A handsome guy at the front desk even shared the snacks he bought with us, which was really heartwarming! I stay here with my family every year.
好好癲We had a wonderful stay at this hotel. Location wise it is great! It’s situated in a very convenient location with buses and metro just a few minutes walk. The room is clean and quiet as well. We have nothing to complain about, highly recommend!
KKenneth CamilleriMy experience in this hotel was amazing, very clean, good food and friendly staff.Location is very strategic that in a walking distance you can find any thing.
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