Hotel near Baixa,Lisbon6.3% of visitors choose this area
SStefan2025.01.16
Stayed for 4 nights with friends, service was great, with a nice bar area. Room was great and the biggest bed ever and was very comfortable. Great breakfast in the morning. The light show was worth watching, sitting outside in the evening with a bottle of wine. Visited in November and was lucky to have great weather. Staff were very kind, friendly and helpful.
Hotel near Baixa,Lisbon6.3% of visitors choose this area
GGuest User2025.04.17
Situated at the top of the main Avenue in Lisbon, with plenty of options of public transport and the hop on hop off buses too.
Friendly staff. Clean hotel.
Breakfast buffet was plentiful & included gluten free & dairy free options if you asked for them.
My only negative point was the loud noise throughout the night. I assume it was an external fan for the air con system or similar.
My husband slept through but unfortunately it kept me awake for the duration of the stay.
The hotel environment is very elegant, with complete facilities, free parking, a variety of breakfasts, and a good dinner menu in the hotel restaurant, but reservations are required.
It was my second stay at Star Inn and again it was great. The location is just in front of the airport so it is great for a night stay on a long layover. The room is small but clean, perfect for one night. Although, it was a bit cold so I had to turn on the heating (in the end of august 😅). Shower was good and a single bed comfortable and clean. The best is the breakfast that is served all night long so even for a very early flight you can have a nice and fresh breakfast. They are also serving buffet dinner for a super reasonable price. All in all, I will definitely stay there again due to my often layovers in Lisbon.
Friendly staffs - the location is good, located along the side of road, away from the noises in the city. Also a short distance walk to Sete Rios the train and coach station. This is convenient if you plan to travel to other cities by train/bus.
Hotel near Baixa,Lisbon6.3% of visitors choose this area
XXiaodingdou67992025.06.15
The service at European hotels is a far cry from what you'd find in Asia. Several front desk staff were busy chatting amongst themselves, completely ignoring guests. The check-in process was handled with a very indifferent attitude. We were given two rooms, both on the first floor, and they looked reasonably clean. However, at night, cockroaches started appearing. We contacted the front desk, but they said the hotel was fully booked and we couldn't change rooms. I couldn't sleep due to fear, and more cockroaches appeared in the middle of the night, leading to a restless night. The next day at check-out, we didn't even receive a basic polite greeting. We had no choice but to email our company with photos to complain. Fortunately, our company took the complaint seriously, responded quickly and graciously, and waived one night's room fee. It just goes to show how poor the service mindset of staff in Europe is.
I was constantly on alert when coming and going, due to fear of theft. I observed the Black housekeeper responsible for our area standing by her service cart in the hallway for extended periods, doing absolutely no work. I initially even mistook her for a thief. We only received bottled water on the day of check-in, despite staying for three days. On the last night, we returned late, and the supermarket was already closed. We explained the situation to the front desk and asked for a bottle of water, but were refused. They claimed there was water available for guests in a bottle at the front desk, but when I tasted it, it was unmistakably tap water, which I found unpalatable. My overall experience with the accommodation was poor.
Hotel near Parque das Nacoes,Lisbon4.4% of visitors choose this area
JJudy Lam2024.06.28
Absolutely fantastic stay at Martinhal Lisboa Oriente. We booked a studio at this aparhotel for 4 nights. Spacious n clean. WiFi works steady. Breakfast is included with a very good selection of fruits, bread, cereal n hot items. Customer service is good here too.
It is abt 1 km to one of the train stations in Lisboa, which is Oriente station. As such, it is very convenient for us to take the train to Sintra n Porto. However, it is a bit farther away from Alfama n Baixa n all the other interesting neighborhoods with shops n restaurants n cafes. May be 8-9 kms or 10 euros Uber drive away??
All in all, Martinhal is still highly recommended. I wld not hesitate to stay here again were I visit Lisbon next time.
Hotel near Baixa,Lisbon6.3% of visitors choose this area
ZZhangxiaomengyingxiong2025.07.29
The hotel is great. There's an elderly white man at the front desk who's incredibly friendly. Hahaha. Forgive me for not knowing how to address him. ”Sir,” he said, ”He's fantastic.” We were thinking of staying in the room we'd stayed in yesterday, but he said, ”Your new reservation is even better. Do you want to see it?” He was a bit overweight and a bit breathless, but very welcoming. Thank you so much. The new room is indeed even better. Absolutely great. Highly recommended.
The hotel is sooooooooo beautiful, clean and with a pool, but its location is far from Lissabona, 25 minutes walking distance. You can go by train. Since I did not prefer Lissabona much, we went to a region called CasCais more often. Just come here knowing that you need to be fluent in English and it makes more sense to rent a car. Taxis are expensive. Choose an Uber taxi. Seeing Must-see places: Cascais Sintra. Definitely go to the beach, the beach, the sea, it's sooooooooo beautiful. CasCais is a restaurant in Iran. It's amazing. CasCais is an elite place. You can see the difference between Lissabon and the hotel. Breakfast at the hotel. If you choose the wonderful, friendly Londres Hotel, you won't regret it. It's sooooooooo ideal for children. It's a problem-free spotless hotel. CasCais is sooooooooo close. If you choose Uber taxi, you can go to CasCais without paying too much, we went for 5 euros. Best Regards, Kilinc family
Hotel muito bem localizado com excelente serviço de refeições e com um atendimento super simpático e muito atencioso. O unico ponto abaixo da média é o tamanho dos quartos em seres muito pequenos.
Caso haja oportunidade e caso apresentem o mesmo tipo de valores financeiros de alojamento, voltarei a frequentar.
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76 reviews
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Good
SSantosThe room was super clean, the location is near a public transportation which I'd good ans bad at the same time due to noise, the stuffs are friendly and helpful.
Therr only negatives are:
There is a TV and AC, but in order to use it you must demand the remotes.
As well as the fact that we either give them a credit card or 50 euros as a warranty instead of a ID, which we found it not so common and were doubting it, ans of course we gave cash.
GGuest UserThe hotel building looks old but it's much better inside. I appreciate the family room which makes my life much easier when travelling with kids. The buffet breakfast was good too. We were starving when we arrived at the hotel, so we rushed into the hotel restaurant for lunch set (EUROS 19 with main course, salad bar and tea/coffee) , rather nice. Overall, value for money hotel, will come back.
SSefy LevyThis hostel is located about 3km walk from the center city, but does have some close by attractions (such as the Jeronimo's Monetary)
The room is extremely small, if you seat on the edge of the bed and try to stretch your legs, you'll most likely hit the wall.
We had our room replaced, as the first room had zero privacy for the toilet and the second room gave the illusion of privacy (as you can see in photos)
We've not seen any of the management, as everything is done thru WhatsApp to contact them and they will respond.
Breakfast was OK, it had a bit of choices but there was more cakes and cookies then actual food.
GGuest UserI spent a 5 nights at My Story Rossio and here are some of my thoughts:
PROS:
- Excellent location. Hard to beat this prime location. It's at the heart of the city with lots of things to do in proximity. There's also a Metro station across from it so you can take the subway directly from the airport.
- Nice decors and overall pretty clean.
CONS:
- The biggest issue I had during my stay was the poor structure of the building leading to disturbing loud noises. During housekeeping hours, the door to the cleaning supplies kept being slammed. Every time it was slammed, my whole room shook and I jumped up. I called the front desk asking if they could be more gentle with the doors. I was told that that was the way housekeeping was and to call back only if it still happened after 5pm (after housekeeping hours). It was impossible to get any rest during the day. I understand that housekeepers need to do their job but I wonder if this issue could be fixed simply by changing the door hinge to a slow close hinge. Also, in the middle of the night, I would wake up by the creaking noises of people above me when they walked across the room.
- Second issue was the thermostat. It was not adjustable and could only be controlled by the front desk. For some reason, the hotel decided that all the rooms needed to be in heating mode during the night. It was so hot and stuffy that I was not able to sleep for many nights. I had to call the front desk in the middle of the night to turn it off but sometimes it would automatically switch back on. Then I requested to have the cooling instead of heating on but it would be too cold at night and there was no way to dial it myself. So throughout my stay, it would feel like being inside either a sauna or a freezer.
GGerry KangMy first visit to Lisbon was an even more pleasant experience. I have no regrets about my choice. I will definitely stay at this hotel again on my next visit. I recommend it!
GGuest UserThis is a very cost-effective hotel in Lisbon. It is the best and most convenient choice for family travel. It has a refrigerator, an induction cooker, pots and pans, and even red wine glasses. This is really surprising. The decoration of the hotel is very high-quality, and every waiter is enthusiastic. A handsome guy at the front desk even shared the snacks he bought with us, which was really heartwarming! I stay here with my family every year.
JJaneShGood hotel, clean rooms. The location is great, there is a beautiful park nearby, metro, you can walk to the sights. Breakfasts are delicious, there is a large selection, only the breakfast to go (breakfast box) would be good to improve. If we go to Lisbon again, we will gladly stay in the same hotel.
AAnonymous UserBe careful with this hotel, in which service and facilities are wildly variable.
For our last night, one bath towel is missing for a room of double occupancy - a schoolboy error as they would call it - and when we requested the second one, the receptionist acted as if he were doing us a big favour. Then, on our last day, neither of our two room cards worked when we returned to the room 30 min before check out time - and because of receptionist shortage, it took us a good 15 min to get a replacement card - not a good thing for a hotel that brands itself for being chic and high tech.
The room controller, which is run by the TV system, as well as the lighting panel, are as dysfunctional as they get - one would have thought it should be a very simple thing to raise or lower the temperature through a quick flip of a switch, or a simple touch on dial. Instead, it is waiting for the TV to warm up, entering the room control panel, blah blah blah.
Note also a double bed at this hotel means two single beds slapped together. Not great if you have no wish to sleep atop a trench.
Our last night happens to be on a Friday, and the lobby practically turned into a dance floor with loud and cheap beats that went all the way to almost midnight and heard even on the highest floors.
No problem for being chic, but being chic is very different from being dysfunctional and uncomfy. A shame, as the location is excellent, some of the staff were nice and helpful, and some of the decor are clever.
TTruefoodie93Very good and nice hotel and friendly receptionist Ana.
Superb location as the mall opposite the hotel opens till midnight.
Awesome sky bar at level 16.
We booked the room with river view and it was a sight to behold.
Unfortunately it was foggy the morning we were checking out hence the foggy photo from the window.
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