Great hotel, nice breakfast, good location, next to the shopping mall, restaurants, and train atation. Only dew minutes away from city center. The staff at the hotel are super friendly, helpful and polite. Room hotel was comfortable, makes you wanna stay all day long at the hotel :)
No phone in the rooms to call anywhere..
Car parking far from hotel entrance incase it’s raining & you have luggage it’s gonna be a big hassle.. available parking under the building but not for the hotel & limit of 2 hours only
Facilities: Very complete, the layout is also very unique
Hygiene: Clean and tidy, rich breakfast
Environment: The surrounding environment is very beautiful, very close to the lake, it is very comfortable to walk around
Service: The front desk service is very good and friendly
The room was clean and tidy, and the room I lived in had a balcony. The balcony was fully equipped and suitable for chatting with friends on the balcony and enjoying the scenery. Very close to the shopping area, you can walk to the only small Ole in Nanteriya in a few minutes. Nearby supermarkets, pharmacies, and restaurants are also about ten minutes away. The train station is within three minutes, and the hotel is not affected by the train station.
This is a decent hotel. There are other hotels within the actual terminal, whereas this is slightly outside, but only just. It isn't cheap, and it is fairly basic. However breakfast is great and starts at 3am... an amazing bonus for those unfortunate enough to fly during strange hours. One issue - the hotel is not signposted from the Arlanda Express. I had to ask multiple people.
Because I was going to Ericsson, I lived here. The room was large and I felt pretty good. I tried to drink the tap water. The place to eat nearby is mainly near Kista galeria. There is a food court inside and there is a Chinese food called chopsticks. Yes, there are Mongolian barbecue and Vietnamese rice noodles that speak Chinese, and there is also a buffet at 95 CZK at the Science Park by restaurant88~
Not only good service, but also good place to rent a car!
Breakfast place is difficult to find a little bit, so any highlight for guide is helpful. (I missed to ask where is breakfast at check in.)
Amazing
80 reviews
9.5/10
Price from
US$104
per night
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7.9/10
Good
MMarinTRAVELIt was well managed and easy to spend.
Especially, the bed mat was comfortable and I slept after a long time.
The kitchen was also equipped with cooking equipment, which was wide and clean and easy to use.
I booked a shared room for men and women, but he told me that the day was only men, and paid an additional fee on the spot.
It is negative that I had to pay 1000 yen extra to rent bed linen.
DDean MauriceWe really appreciated the central location this hotel had in Stockholm. The hotel is located literally 20 m from the Arlanda Express exit and is close to major sites like Stockholm's Central Station, city hall, and many good restaurants. There is tram stations nearby that can help you get to Gamla Stan, the Royal Palace and the museum area.
We liked the quiet room we had and it always seemed to be at the right temperature during our stay in December. The room was a bit compact but was packed full of stuff - we had two chairs, a large TV, a desk, a kettle and a small closet to hang jackets in. As a couple, we wish we booked the room with a slightly bigger bed but we had no problems sleeping through the night. We also wish the electrical was better planned in the room because the light switch and plug locations were not convenient - there was a reading lamp set pretty high above the bed, there wasn't a plug in on both sides of the bed and the majority of plugs in the room were under the desk space so our kettle had to be used on the floor.
The bathroom was nice and clean at this hotel. They had some nice sage scented products including conditioner, shampoo and body soap. The towels were very absorbent and soft. It was easy to get hot water and the shower had very good pressure. The shower wall was not bolted to the ground and there wasn't a tight seal but water only leaked out once.
The breakfast was a highlight at this hotel. They had a large dining area on the ground floor near the lobby area and they offer a large variety of items. They had a hot food area with pancakes, chicken sausage, bacon, eggs, potatoes and vegetables with all the accompaniments like lingonberry sauce, whipped cream, mustard, maple syrup, etc. They had a coffee machine, large tea selection, smoothies, ginger/lemon shots, juices and on Saturday they offered us some non-alcoholic champagne. We appreciated the variety of cheese, pastries, fruit and cold items in the breakfast area as well. It was a good start to the day each day we were here.
Check in went smoothly and they have options to do a digital check in and to check out online. The lobby area had a games area, a bar and a lounge space. They also had a Christmas station setup at the back of the lobby which had candy for the children on Saturday. Behind the hotel is an Ice Bar which is promoted at the hotel.
If we find ourselves back in Stockholm we would consider this hotel again or recommend it to friends and family who visit.
SSimonI recently stayed at this hotel with my family, hoping for a relaxing break. However, our experience was far from what we expected.
Upon check-in, there was no mention of any building works taking place. It wasn’t until later that we noticed a small sign in the hotel lift, casually mentioning that disturbances might occur between 9 AM and 5 PM from Monday to Friday. Unfortunately, this warning was not only insufficient but also inaccurate. We were rudely awakened at 7:15 AM by loud drilling, far earlier than the supposed start time.
When we went down for breakfast, we were shocked to find that the building work had already begun, well before 9 AM too. The noise and disruption made it impossible to enjoy and certainly not a relaxing start to the day. The coffee was dreadful, as another reviewer had mentioned, and the breakfast experience was further marred by the staff’s lack of attention. If you are lucky enough to have your table wiped, don’t expect it to be done with a clean cloth or any cleaning products. Rooms shabby, location however is good.
The situation worsened after we checked out. Despite having prepaid for our stay through Trip.com, we were charged again on our credit card for the entire stay, 24 hours after departure. This has resulted in the hassle of trying to get the hotel to refund us from overseas and we’ve had to engage our credit card company to assist with the dispute. While Trip.com has done their best to secure compensation for the building work disruption, the hotel has been utterly uncooperative occurring to trip.com seniors.
Adding insult to injury, we didn’t even receive a goodbye when we checked out—just a lacklustre experience from start to finish. This hotel is part of a large chain it seems, but it’s clear that they are not customer-focused at all. I would strongly advise reconsidering whether they deserve your money. There are plenty of other places that understand the basics of hospitality….. improvements needed!
JJim ChngThis hotel exceeded expectations with its friendly staff, clean rooms, and modern amenities. The central location made exploring the city easy, and the complimentary breakfast was a nice touch. The room was comfortable and quiet, providing a great night’s sleep. Overall, a fantastic choice for both business and leisure travelers.
PPh.G.Not only good service, but also good place to rent a car!
Breakfast place is difficult to find a little bit, so any highlight for guide is helpful. (I missed to ask where is breakfast at check in.)
DDmitrii PoponkinThe room was quite cozy. I love the design of the imaginable window and a little rest zone with a chair. Bathroom is stylish and functional.
The room definitely does not have enough lighting and that is just ridiculous for the 4 star hotel and 900+$ for 4 nights. Say goodbye to your eyes health.
The ventilation is also something you cannot regulate properly. The room is under the ground level and that MUST be managed well. But all you can tune is +2 degrees or -2 degrees. Not the air flow intensity. Staying alone in a room for 2 and waking up because of a lack of fresh air - you will remember my words doing it.
Hotel has a lot of “Disney cinema nights”, kids events, painting together but come on, you really think that I came to Stockholm and live in the center in a buisness-like room for staying in the hotel? surreal. I’m here either to discover the city or doing business. The ones who really can enjoy those activities are the beloved by buisnesman or buisness woman partners of 20th centure family model.
No bottle of water in the room. Poor hospitality.
No dental kit. Clean your teeth with a pure water and a pointing finger before the paid breakfast. Or actually, you can buy our fancy eco-tastic biodegradable sustainable no-wool-no-ant-suffered tooth brush and carbon neutral nature kissed tooth paste.
Breakfast is always the same. You can pick whatever you want. With a medium variety.
Overall 3 out of 5.
SSoniaNDAbsolutely loved the hotel. Perfect choice! It’s only a 25 mn walk to Gamla Stan, and it’s right in the center quite literally touching the central metro/train station.
The Arlanda express train takes you door to door from the airport to the hotel in 18 mn.
The room was comfortable, clean and modern. I love the design of the hotel, very cool.
Best of all was the morning receptionist at the ‘barception’, Zhila (Sheila). Friendliest I’ve ever met and so helpful! She let me know about the Strawberry app which allowed me to get free coffee and skip the line at a concert I was there for, she had a smile for us every morning and loved a chat.
Really the best choice in Stockholm, and very good price for the quality. I’ll only stay here when I come to Sweden!
GGuest UserI booked the room on May 10 for a business trip and paid online as I booked from online. When I checked in, the hotel charged my credit card 500 SEK as a deposit for the minibar. So far, the money has not been returned. I specifically returned to the hotel on May 24 to confirm whether it was consumed by the minibar. The front desk of the hotel verified that it would ask the financial staff to refund the credit card. Today is the June,27th. Does the refund in Sweden need to go to Mars firstly? Of course, the location and the food are good, which is positive!
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