Latest Reviews for Zhejiang Hotels

Wyndham Grand Plaza Royale Hangzhou
4.5/54889 Reviews
West Lake Scenic Area
Pros: - Very convenient location, a couple of minutes walk to the West Lake. - The lobby is spotless, check in/out is smooth. - We went with a driver/tour guide (Zhu Feng) associated with the hotel who was very helpful, drove us around the lake for most of a day in pouring rain. - Bellman is very helpful with loading luggage (he needs to work out more though :). - Breakfast is good, but not great. Cons - The room is a little outdated, needs some maintenance work. - The AC is the worst. The one in our room was blasting air all day long, but can barely keep the temperate at 25 C (77 F). - The gym is pretty crappy. Looks like it's been rented out for external use, and it's not very clean or well maintained. Overall got a good bone but needs some management shakeup and remodeling.
Kingdom Hotel
4.8/51108 Reviews
Xiuhu Plaza and Downtown
A very nice and spacious room with a comfortable bed and a great open view of the park and the mountains. The rooms have modern controls for the lights as well as motorized curtains, which made for convenience both when going to sleep and waking up in the morning. It was also nice that a phone charging cable with the three different adapters was provided. The bathroom is spacious and has a large sink and shower. It is nice that the shower has a choice of rainfall or regular nozzle. The shower controls were also very modern and you merely pushed the button for your preferred shower method. It seemed that the guest before me was unaware of this and had broken the temperature control and not reported it to the hotel. The front desk was quick to send a repair person who was very thorough in fixing the control. While the shower had good water pressure, it seemed at peak times that there was not enough hot water as the shower temperature was just slightly warm. To get a hot shower, I had to wait until late in the afternoon or late at night. The checkin was fast and the attendant was kind enough to honour my request for a non-smoking room on a high floor. The lobby is spacious with a nice tea area. It is also convenient to have a Starbucks inside the hotel. However, it was a bit noisy as other guests were not always mindful of the calibre of hotel they were in, which ranks in the 5 star category. It was difficult to try to get some work done with people playing videos loudly on their phones, talking on speaker phone or kids running around. This really took away from what should be a calming space. While the hotel attendants tried to maintain order, it really was a losing battle for them. The location is really dependent on what you are looking for. I found it nice to have the open park view but there are not many interesting restaurants around. For the middle eastern food, you need to bike about 1.5km. This was fine when the weather was good, but it was not convenient during the latter part of my stay when it rained all day. A few things to be aware of when booking. The breakfast was large with a lot of options but it really is a Chinese style breakfast. To call it Western and Chinese is quite misleading as there were only a few Western options, such as omelets. There is a great large screen television in the room, but only 2 or 3 English channels with the others in Chinese. There is a shuttle bus to the market, but it was a bit disappointing to learn that it only runs twice per day. The main area for the hotel to work on is its consistency of service. Some of the employees were outstanding but there seems to be a need for additional training. For example, the room came with a complimentary daily minibar, but I had to ask each day for it to be refilled. This was quite embarrassing to do, especially when the stocking was just some soft drinks with a single Tsingtao beer. Also, when I was in the toilet, one of the chefs walked out without washing his hands. While he may have washed them (hopefully) when he returned to the kitchen, he should be sure to wash them in front of guests. Lastly, the pool and fitness area seemed to require special access and the people working at the desk for the pool made me feel very uncomfortable when I wanted to see the facilities, so I just left and did not return. This was particularly disappointing because one of the reasons I booked the hotel was for these facilities. Overall it is a very nice hotel and I would book it again. But additional employee training would be appropriate so the service does not take away from what is a high quality hotel.
Anji Sky Land  Squirrel Tribe Hotel
4.6/53596 Reviews
Xianlongxia Drifting
Overpriced family hotel with outstanding views but room for improvement. I reserved the room a week before arrival, which meant the room rate was almost 2000 RMB a night. At this price, I was expecting excellence and arrived to mediocrity. I travelled with a Chinese friend and when we arrived, although the room was booked in my name, they chose to speak to my companion. When I tried to speak, the staff smiled condescendingly and then continued to talk to my friend. I was surprised to receive xenophobic behaviour in modern China, especially since I can converse in Chinese and there are many translation and AI chatbots to assist with communication. We walked to the room and on inspection we discovered the door hinge was broken, dust and hair on the floor, hair on the mattress which was accompanied by a yellow stain (photos 3-7). As the staff couldn't communicate in English, I messaged Trip.com and decide to resolve the issues the following day. The staff had been informed of the poor quality of the check-in and the cleanliness of the room and offered to upgrade us to their sister hotel, Banshanyinzhu Resort. The view from the room (photo 1 & 2) was stunning and the room looked pristine how on inspection the room had not been deep cleaned since either its construction or refurbishment with dust in the high shelves, on the shower head, sawdust behind the bedhead, leftover building materials under both sinks (photo 8-11). We informed the hotel, as we had been given a WeChat, and they came to witness the simple inspection. They offered to move us again but as this was our last night and we chose to stay based upon the views and then went to dinner which the hotel offered as part of compensation for the previous night. Arriving at the restaurant, uncleanness was concurrent theme (photos 12-14) with the dishes not being clean and the lazy suzanne not being wiped down. Fortunately the completely meal for two was well portioned and seasoned (photos 15-18). After a filling and tasty meal, I had a shower and felt a slight pain on my foot to discover that the nails attaching the carpet protruded through and some flooring was broken causing a minor scratch. All of this could have been avoided had the staff been more diligent. Did I overpay? Yes Was the service mediocre? Yes Are these challenges easy to overcome? Yes Have other customers made similar complaints? Yes Will the hotel improve? I hope so Is the location memorable andbeautiful? Yes Would I revisit? Yes Regardless of the fact they have some untrained and unprofessional employees and they need to improve their cleaning standard and ensure that maintenance does a proper inspection after a fit and finish, the location is great and it's very easy to get into the park. It's very family orientated and I'm sure children could make lifelong friends here. If you're considering going, I'd highly recommend price watching. It's not a perfect product so don't overpay, like I did, and expect a 5☆ experience.
Savoir Resort
4.8/5506 Reviews
Xixi Wetland Park Area
Lovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand. I would say some things for improvement are as follows: Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here. Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left! Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated. The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better). The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on 携程 (Ctrip) or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better. The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels. PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
4.8/5313 Reviews
West Lake, Lingyin Temple Scenic Area
It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
KE GAMER
4.9/5123 Reviews
Lingfeng Tourist Resort
On a trip to escape the city, I came to the end of the village by chance and met this hotel. The hotel is built on the mountain, with a simple and plain decoration style and relatively plain colors, which blends with the mountain like nature. Lying on the lounge chair by the swimming pool, enjoying exquisite desserts, watching the blue water and the sunset echoing each other, brought me unprecedented tranquility. The hotel has its own restaurant. The restaurant style is similar to the room style. The meals are local Anji dishes. The overall atmosphere is Western and the atmosphere is very strong. When eating, I happened to meet the couple at the table next to me for their birthday. The restaurant staff arranged their table, and the atmosphere felt more suitable for couples to date. The room I booked has two floors. The first floor is more like a living room, and the bedroom is on the second floor. It is a bit empty for one person. The hotel is equipped with butler service, which replies to messages quickly and answers questions efficiently. Because the room I booked by chance did not have a small room with a hot spring bath, the butler helped to prepare a hot spring bath 🥹 (the little sister and the little brother are very online in appearance, the service is very attentive, and special praise 👍)
Yiwu Marriott Hotel
4.6/51229 Reviews
Internatinal Business City
Nice hotel, nice people! I called a massage lady to my room , She is very nice to me, just like my girlfriend. Providing me with a physical and mental pleasure. Will definitely come again!
DoubleTree by Hilton Ningbo Chunxiao
4.7/5773 Reviews
Beilun Yangsha Mountain/Wanren Beach Scenic Area
On the day of our check-in, the hotel called in advance to confirm the approximate arrival time. They turned on the air conditioner in the room in advance, put out welcome fruits and welcome meals. The service attitude was very good, and there were desserts in the evening. I booked a twin-bed sea view room with a balcony. The view from the balcony is very good. The room is relatively quiet and the equipment is very complete! We can see the sea view, but it's a pity that it's a bit cloudy. We will stay here next time we come!
Four Points by Sheraton Jiaxing
4.7/51056 Reviews
Yaohan Shopping Mall Area
We booked our stay at the Four Points by Sheraton Hotel in Jiaxing, to celebrate my wife's Birthday, and to enjoy Dragon Boat Festival. The initial impact when entering the Hotel is good, the fragrance is pleasant, and the decor is modern and sleek. During the online booking process, I had some Special Requests ”Romantic Theme” for the room, the request, was promptly approved. Upon entering the Hotel, we were greeted by Sandy, at the front of House / Reception area. Her service was prompt and professional. She was friendly and informed us, that my wife would be receiving a cake for her Birthday. The check in process was efficient. We had the opportunity to briefly meet Edith, the Manager on duty. She was friendly and welcoming. The Birthday Cake and Fruit Platter, was delivered to our room, shortly after we checked in. In my experience, the ”Restaurant” is the ”heartbeat” of any successful Hotel. A restaurant with poor service and / or bad food, will surely lead to the demise of the business. Fortunately, that's not the case for the ”Eatery Restaurant” at the ”Four Points by Sheraton” in Jiaxing. The Restaurant's Staff are all very professional, and take pride in what they do. The Buffet Dinner is available, during the weekends, and is very reasonably priced (great value for money). The variety and quality of the cusine, is on International standard. Western and Chinese dishes, are professionally prepared, and served at this Restaurant. If I were to single out on special dish, it would most definitely be the ”Beef Wellington”, it was perfectly cooked and presented (the Best I have eaten, to date). Compliments to the chef/s in this regard. Special thanks to Tina, whom is always courteous, when I / we, visit the Restaurant. Infact, Tina is the reason for my return and stay at the Hotel, this time around. As she was most courteous and professional, during another visit to the Restaurant some time back. Thank you again, Tina. We would also like to thank Gary, whom provided superb service and courtesy, during the Dinner service. I could not help but notice, that Housekeeping were cleaning the rooms thoroughly. Their service should not be overlooked, as their hard work, ensure that the facilities remain on standard. Breakfast was excellent, with a superior variety of quality dishes and ingredients available. We can recommend the ”Four Points by Sheraton” Jiaxing, to all guests, foreign and domestic. We look forward to our next stay, and hope to enjoy many more special moments at this Hotel. See you soon.
Holiday Inn Express Hangzhou Qianjiang Century City
4.7/5420 Reviews
Olympic Expo/Qianjiang Century City
The hotel location is quite convenient, it's just a 6-10mins walking distance to the nearest metro station (subway), 16-20mins driving distance to Xiaoshan airport. There are restaurants, convenience stores, supermarket, and pharmacies within walking distance. It contains complete facilities with a restaurant for breakfast, a self-serve laundry, and a fitness room. The double room is spacious, clean and hygienic, with all the necessary items in the room like a hair dryer, a kettle, a fridge, cups, free mineral waters and coffee. The staffs at the front desk are nice, friendly and helpful, very good in service. The only problem is that on the last day of my stay, there was a sudden problem with the light in the room. It would automatically go out every 10 mins+, and it would go out completely until the room is completely dark. I would either turn it on manually or call Xiaodu to turn on the light. But this is not only inconvenient but also scary, especially when I'm in the bathroom and suddenly the light went totally off. At first I thought I would check out in a few hours and just bear with it, but then it was too terrifying so I asked the front desk to change my room. Later on, I was told that the entire 9th and 10th floors had this problem and the rooms on these 2 floors were not rented out. (Does that mean I was the only one ”communicating” with the light in the room at the end of the corridor on the 10th floor alone that night? Why didn't you tell me earlier!) Hopefully, it's fixed before renting out the room again, and please make some arrangements for your customers if the similar issue happens again, especially I reported the issue in the afternoon and your engineer came and inspected the problem, you should have known that the issue couldn't be fixed, you can't imagine how scary it was. Anyway, the staffs were still acting quite fast when I finally changed my mind to request to change the room, a guy came and moved my luggage to the 8th floor as per my request. 酒店位置便利,步行6-10分钟可到最近的地铁站,16-20分钟车程可到萧山机场。 小吃店、餐馆、便利店、超市和药店都是在步行距离内。 酒店设施齐全,设有餐厅(只提供早餐)、自助洗衣房和健身房。 我住的双人房舒适宽敞、干净卫生,房间内所有必需品一应俱全,如吹风机、电水壶、冰箱、杯子,还有免费矿泉水和咖啡。 前台的小哥哥和小姐姐们都很亲切友善,服务态度很好。 美中不足的是,在我入住的最后一天,房间的灯突然出了问题,每隔10几分钟就会自动熄灭一次,而且是整个熄灭导致房内漆黑一片。我要嘛就手动打开,或是呼叫小度把灯打开。但这样不仅不方便而且也很可怕,尤其是我在卫生间的时候,突然之间就伸手不见五指。我原本想说还有几个小时就退房就忍一忍,但后来实在可怕还是让前台给我换了房。后来才知道原来9楼10楼都有这样的问题,已经不外租了。(那就是说当晚只有我一个人在10楼?还是在走廊尾部的房间里独自跟灯光在“沟通”?怎么不提早说啊!真把我吓得够呛……)希望问题解决之后才把房间租出去。而且以后如果有类似的事情发生请立即为你们的房客作出安排,尤其我下午已经提出问题,工程师师傅下午就来修理你们就已经知道修不好的情况下,你们无法想象当时的情况有多可怕。不过还好当我改变主意要换房的时候,前台还是行动蛮快的,也按我的要求帮我把行李搬运下8楼。

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Hotel Info for Travelers

Number of Hotels44,930
Number of Reviews7,231,936
Average Price (Weekdays)PHP 4,831
Average Price (Weekends)PHP 5,091