Inns in Pennsylvania, United States

The room was nice with a nice size pool Surprisingly and clean and Bluetooth speaker inside with loud speakers in pool area and room with no sound leaving the room definitely worth it I would say I would definitely stay again I just wish they would offer better deals on this particular room but it’s worth it your paying for your own peace a mind with a private pool so honestly couldn’t have been more happier and the property outside is well maintained and neat .thank you again

10/5/22 My daughter and I were visiting her alma mater, Bucknell, and stayed at the Quality Inn, New Columbia. The outside of the hotel was beautifully decorated for Fall with mums and scarecrows, corn stalks, etc. The lobby was also very autumn themed, maybe a little bit too much, but still lovely. Our room was just average. My complaints: *no light in the closet area-great that the closet doors are mirrors, but you can't see to do anything there *dust on the lower shelf of the tv/bureau cabinet, you could write your name in it *auto light in the bathroom, no one needs that when using the bathroom at 2 am *hair on the vanity, and a lot of it *all bureau drawers had crumbs so had obviously not been wiped out in a while *carpeting is very old The price of the room was good, especially considering it was Bucknell Homecoming weekend. The fitness room was well equipped and all machines in working order. The staff is lovely and very helpful. Breakfast was just okay. The only ”hot” item was the waffles if you cared to make them. All in all, I don't think I would choose to stay here again. However, that being said, we were in a 1st floor room, the upper level rooms might have been better. But, I don't think there was an elevator, so that's a consideration also. Again, great staff but the hotel needs major work.

Booked a room for three nights while visiting family. On arriving, there was no signage to indicate that the entrance is off a side alley. Finally found door and rang bell. The hotel is over a bar. No answer. Called customer service. Told them I was at front door; they hung up. Finally the bartender came to the door apologizing that the music in the bar kept him from hearing. I booked through ******* and perhaps for this reason, they put me in a very small room. Clean. Very nice bathroom with a double shower. No desk as illustrated in website photos (I really wanted a desk to work during the day). No wifi despite advertising; the network they indicated on the information sheet was not even there. Curtains broken in the room preventing privacy from the building directly across the alley. Shouting drunken people from the bar were very noisy in the alley until late at night (not hotel's fault). The next morning, I decided this would not work for me. I called customer service before checkout time, no answer at all, left message indicating I was checking out. Tried ringing the bell in to the bar donwstairs; noone answered despite being able to see someone behind counter. Left keycard on bed. Sent a message through their website as directed by information sheet in room: no response. Have emailed and messaged three different times. No response. Have been billed for three nights and I am contesting the charge. (Their policy according to ******* is to charge for first night only in case of late cancellation.) Currently in the process of contesting the charges. Strongly recommend avoiding this place. No one is taking care of it. Customer service is non-existent.

Still good, excellent value for money, on the side of the highway.

The location of the hotel is very good, about 15 kilometers away from the airport, American style decoration, comfortable and warm, the heating sound is a bit big, the bed is big and very comfortable, standard breakfast, apples are delicious, there is a maple tree outside the restaurant, there are stones under the tree Table and stone benches, and a barbecue box, sitting in the dining hall and eating breakfast looking at the beautiful scenery outside the window.

The whole building smells musty and there's NO air in any common areas. Our room had been untouched since the last guests (we got there well after check in). No apologies, no reimbursement. We just had to wait over an hour in the heat and of course had no time to shower or nap before the event we came for. (while 7 months pregnant-obviously that's not their fault but it was beyond necessary and they should have the room ready before they give us a key) They were ”fully booked” but while we sat waiting they took a reservation for today and said they had ”just one” room that was EXACTLY what we had and then mentioned to another worker that they had THREE. Not sure why we couldn't get one of those, or one of the several rooms for people we watched check in AFTER us. Someone else came to let them know the air didn't work in their room and they said it was just too low and couldn't keep up, even after they said they had turned it down and it wasnt working BEFORE, and without checking it at all. (Even if that was truly the problem make a note if you dont want it below a certain temperature, and maybe upgrade so people who pay good money can be comfortable) Someone else complained of a leaking sink and damage in the bathroom, and ANOTHER complainef that their shower wasn't draining and they just gave them a plunger to deal with it themselves. When we finally got back to the room, it somehow smelled worse (like a public bathroom) and the bottle of conditioner was half used (that wasn't there at all before so I'm sure they collect them when people leave and reuse) This is the most expensive hotel we've ever stayed at, even booked months in advance (probably because of the location) but it was definitely not worth even the $70 or $80 you can get a motel for.

The room was nice with a nice size pool Surprisingly and clean and Bluetooth speaker inside with loud speakers in pool area and room with no sound leaving the room definitely worth it I would say I would definitely stay again I just wish they would offer better deals on this particular room but it’s worth it your paying for your own peace a mind with a private pool so honestly couldn’t have been more happier and the property outside is well maintained and neat .thank you again

The room was ok. Clean which is the most important. Comfortable beds. Had a tv I thought it said free breakfast but it does not come with breakfast just coffee and juice. Could be a little cheaper. I needed two beds. Had a nice bar with good food for dinner. Really enjoyed that. Nothing fancy in the room but it was ok.

The location of the hotel is very good, about 15 kilometers away from the airport, American style decoration, comfortable and warm, the heating sound is a bit big, the bed is big and very comfortable, standard breakfast, apples are delicious, there is a maple tree outside the restaurant, there are stones under the tree Table and stone benches, and a barbecue box, sitting in the dining hall and eating breakfast looking at the beautiful scenery outside the window.

I stayed here for like 2 weeks out of nowhere they decided to ban me. Probably because I kept staying on points and calling customer service to make them do their jobs ha. When I asked the reason I was ban she said my kids were rubbing the halls in the middle of the night which was a whole lie, my kids were in bed af 9/10 every night because they had school. But don’t come here It’s unkept and gross and they act like your parents telling you that you can’t have guests in your room and they make sure whoever is on the reservation is all that’s allowed in the pool! Not worth the money you pay. They need to be free.

Breakfast foods provided were minimal, including the lowest quality plastic dinnerware possible. Ceiling grid in the bathroom of 312 was rusted and peeling. Shower base was also rusted and the shower door would not stay closed. There was no exhaust fan, condensation covered everything after showering. The chair in the room has a suspicious white stain on the seat. Bed pillows were small and very soft. Check in/out was easy and staff was pleasant.

After checking in, we went to our room - which was very clean and a perfect place to stay for the weekend. We were lucky to be given a room with a jacuzzi, which unfortunately we didn’t have time to use. The breakfast in the morning was great! Waffles, yogurt, boiled eggs, prepackaged croissant/English muffin sandwiches, juice and tea and coffee. It was excellent. The only downside was how small the eating area was, but it really wasn’t too bad. The woman who checked us in was very nice and the man (who I believe is the manager) was also very nice and helpful when we had questions. Only about a 15 minute drive to downtown Pittsburgh. Would certainly stay here again!

The room was nice with a nice size pool Surprisingly and clean and Bluetooth speaker inside with loud speakers in pool area and room with no sound leaving the room definitely worth it I would say I would definitely stay again I just wish they would offer better deals on this particular room but it’s worth it your paying for your own peace a mind with a private pool so honestly couldn’t have been more happier and the property outside is well maintained and neat .thank you again