Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(3159)
Positive reviews(3106)
Reviews with photos/video(688)
Delicious breakfast(430)
Friendly front desk staff(307)
Perfect for business trips(123)
Convenient for shopping(117)
Close to train station(79)
Clean pool(28)
Great swimming pool(28)
Luxurious(24)
Negative reviews(53)
Yasser
Deluxe Room (2 beds)
Stayed in Aug 2025
Business traveler
9 review
10/10
Outstanding
Posted on Sep 21, 2025
Excellent hotel for business travelers, being near the train station is a very big advantage
Response from Property: 尊敬的賓客,非常感謝您選擇入住諸暨和瑞温德姆酒店,並感謝您對我們服務的滿意,我們將會繼續保持優質的品質,為您提供更加優質的服務,期待您的下次光臨!
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 3, 2025
设施:10
卫生:10
环境:10
服务:10
Response from Property: 尊敬的賓客,非常感謝您選擇入住諸暨和瑞温德姆酒店,並感謝您對我們服務的滿意,我們將會繼續保持優質的品質,為您提供更加優質的服務,期待您的下次光臨!
janehxzhang
Deluxe Double Room
Stayed in Feb 2025
Business traveler
32 review
10/10
Outstanding
Posted on Apr 18, 2025
Good good good
Response from Property: 尊敬的賓客,您好!感謝您抽出寶貴時間對諸暨和瑞温德姆酒店進行誠摯的點評。您的滿意使我們的最大追求,我們將一如既往的為您提供優質的服務,並期望您能得到完美的入住體驗!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2023
Solo traveler
27 review
7.5/10
Posted on Aug 12, 2023
It’s a decent hotel, however the rooms felt old and worn out Pillows not so comfy
Good spread of breakfast
Overall its ok
Response from Property: Dear guest,thank you for choosing Wyndhamzhujiwest for your staying and most importantly thanks for your comments. Our biggest pursuit is to provide you with the best quality stay experience.Thanks. 尊敬的宾客,您好!感谢您抽出宝贵时间对诸暨和瑞温德姆酒店进行诚挚的点评。给您带来不好的感受,我十分惭愧,为您提供最优质的入住体验是酒店最大的追求!我们非常关注您的反馈,期待与您的再次见面。
Aleksei
Deluxe Room (2 beds)
Stayed in Aug 2024
Business traveler
9 review
10/10
Outstanding
Posted on Sep 20, 2024
Everything is OK!
Response from Property: Dear guest, thanks for your choosing Wyndhamzhujiwest for your staying.Warmly welcome to our hotel again.
Paul @egoist
Deluxe Room (2 beds)
Stayed in Apr 2023
Business traveler
65 review
7.0/10
Posted on Jun 17, 2023
Great breakfast, good location (300m from the railway station)
Response from Property: Dear guest,we are glad to hear you are satisfied with our breakfast. Looking forward to see you again.
Response from Property: 尊敬的賓客,感謝您光臨諸暨和瑞温德姆酒店,並對我們的工作加以肯定,我們將會努力做到更好,為您提供優質的服務是我們的責任,真誠期待您能夠再次光臨,祝身體健康、萬事如意!
Guest User
Premier Double Room
Stayed in Jul 2023
Business traveler
5 review
10/10
Outstanding
Posted on Aug 18, 2023
Nice new hotel, good breakfast
Response from Property: 尊敬的賓客,非常感謝您選擇入住諸暨和瑞温德姆酒店,並感謝您對我們服務的滿意,我們將會繼續保持優質的品質,為您提供更加優質的服務,期待您的下次光臨!
Wise
Premier Double Room
Stayed in Oct 2023
Couple
16 review
9.0/10
Great
Posted on Nov 21, 2023
Great location 🔥.
Response from Property: Thank you for choosing Wydnhamzhujiwest.Hope we can see you soon
TAIHONG ZHU
Premier Twin Room
Stayed in Jul 2023
Family
6 review
10/10
Outstanding
Posted on Aug 13, 2023
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: 尊敬的賓客,非常感謝您選擇入住諸暨和瑞温德姆酒店,並感謝您對我們服務的滿意,我們將會繼續保持優質的品質,為您提供更加優質的服務,期待您的下次光臨!
Guest User
Executive Double Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 24, 2025
The children came to Zhuji for a competition. The hotel breakfast was not served until 7 o'clock. Considering the many children in the competition, the hotel changed the breakfast time to 6:30, which was convenient for many children. They could eat breakfast freely. The hotel's service was very good and I was very satisfied. Xiao Li had a good service attitude and helped us delay the check-out to 2 o'clock. Next time I come to Zhuji, I will choose to stay here again. 🌹🌹🌹
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您抽出寶貴時間對諸暨和瑞温德姆酒店進行誠摯的點評。很高興瞭解到您對酒店各項設施和服務的高度讚許和認可,這是我們最大的榮幸和驕傲!一流的住宿環境和高品質的服務是我們一貫的目標與追求,希望給您的出行帶來更加愉悦的體驗。再次感謝您對諸暨和瑞温德姆酒店的厚愛,我們期待您的再次光臨!
Guest User
Deluxe Double Room
Stayed in Apr 2025
Business traveler
12 review
10/10
Outstanding
Posted on May 12, 2025
The room is comfortable and soundproof. The hotel is close to Wuxie River, with beautiful scenery and rich breakfast. The staff are very enthusiastic. The overall cost-effectiveness is high. I will come again next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您選擇我們諸暨和瑞温德姆酒店入住,您的讚揚和鼓勵是我們一如既往保持優質服務的動力,謝謝您給予了我們如此高的評價,我們仍將繼續努力保持優良品質。温德姆全體員工期待您的下一次光臨哦!
Guest User
Deluxe Double Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 5, 2025
The hotel is very large, with complete facilities and high floors, which provide a great view. Most of the surrounding attractions are within 15 minutes by car, and the location is good. The hotel breakfast room is large and has a full range of options. I like the shower very much, the water is very strong, which many hotels cannot do, recommended! There is also free supper delivered to the door every night, which is very considerate! I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for taking the time to give a sincere review of Zhuji Wyndham Hotel. We are very pleased to learn that you highly praise and recognize the hotel's facilities and services. This is our greatest honor and pride! First-class accommodation environment and high-quality service are our consistent goals and pursuits. We hope to bring you a more pleasant travel experience. Thank you again for your love for Zhuji Wyndham Hotel, we look forward to your visit again!
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 5, 2025
The hotel I stayed in after my first visit to Zhuji, the price/performance ratio is still good, the surrounding facilities are also very convenient, suitable for walking children, the fountain outside the hotel, children can play there all the time, the greening is also very good, opposite is the Youth Palace, the night view is very good; the hotel's breakfast is also very rich
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for taking the time to give a sincere review of Zhuji Herui Wyndham Hotel. Your satisfaction is our greatest pursuit. We will continue to provide you with quality services and hope that you can get a perfect stay experience!
Simaofeimiao
Premier Twin Room
Stayed in Apr 2025
Family
13 review
10/10
Outstanding
Posted on May 3, 2025
Facilities: Not bad, old-school hotel with everything
Sanitation: Clean
Environment: It should be in the center of Zhuji, with shopping malls around, which feels very convenient. The parking lot is also large, not as crowded as on holidays. I arrived late and was worried about parking inconvenience. The room has a good view
Service: I booked a family room with two breakfasts, and the front desk clerk took the initiative to send one. There are fruits in the room, all of which are quite fresh. The most unexpected thing is the breakfast, which is rich in variety and tastes pretty good 👍Next time I come, I should choose here again
Original TextTranslated by Google
Response from Property: Dear guests, thank you for visiting Zhuji Herui Wyndham Hotel and for your affirmation of our work. We will strive to do better. It is our responsibility to provide you with quality service. We sincerely look forward to your visit again. I wish you good health and all the best!