Zhuhai Elephant to the Hotel

I was so pleasantly surprised by my stay at this hotel! The room was incredibly spacious and bright, and I really loved the decor – a chic, minimalist style. The soundproofing was exceptional; I couldn't hear a peep at night, which made for a peaceful sleep. All the facilities were brand new, from the AC to the TV, everything worked perfectly. The bathroom was also spotless. The view from the floor-to-ceiling windows was fantastic and made for some great photos! I especially want to commend the front desk staff. Both the ladies and gentlemen were all smiles, made check-in a breeze, and responded immediately to any requests. Their attitude was truly excellent. I felt right at home here, and it offers amazing value for money. Free parking was a huge bonus, and having a shopping mall right downstairs was super convenient for shopping and dining. I'll definitely choose this hotel again for my next trip. They even gave a small gift when I checked out! I absolutely have to recommend this to all my friends!

Had a wonderful four-night stay! The room was incredibly spacious and bright, equipped with new, smart facilities, and the service was very thoughtful. I initially booked for just one night, but ended up extending my stay for another three nights. The hotel breakfast was fantastic, especially the freshly made wontons – a big highlight! Afternoon tea is served daily, and I highly recommend the green grape soda – it's perfectly refreshing for summer! The lamb shank and black truffle fried rice from the teppanyaki dinner for two were also excellent. They even gave us a small gift upon departure. It was a truly delightful experience, and I'm already planning to bring my family and friends here next time.

The hotel boasts a great location, making dining and shopping incredibly convenient. Rooms were clean and well-maintained. However, the front desk staff's attitude and professionalism were severely lacking. During check-in, I vaguely remembered some complimentary perks with my booking (having made multiple reservations, the details were a bit fuzzy) and inquired about them. I was told there were none. Later, around 7 PM, I discovered my reservation *did* include afternoon tea. Upon approaching the front desk again, their response was extremely unhelpful and brusque, insisting I go to the bar counter myself to sort it out. This was something that could easily have been handled with a quick phone call from their end. Once at the bar, I found most of the advertised items were unavailable. Despite being advertised as a 'choice of six,' there was practically nothing to choose from. If the hotel isn't genuinely prepared to offer afternoon tea, it would be better not to advertise it at all, saving both guests and staff unnecessary hassle.

The hotel boasts an ideal location, being very close to Gongbei Port, which makes it an excellent choice for trips to Macau. Plenty of restaurants can be found just downstairs, adding great convenience. The rooms are clean, tidy, spacious, and stylish. The inclusion of a smart 'Xiaodu' assistant further enhanced our stay, providing both comfort and a modern feel. It offers superb value for money and is definitely worth recommending.