Atour Hotel Zhengzhou East Station East Plaza

Atour Hotel Zhengzhou East Station East Plaza Reviews

Atour Hotel Zhengzhou East Station East Plaza

Floor 3, Building 3, Kailin Plaza, Shangding Road, Zhengdong New District, Guancheng Hui District, Zhengzhou, Henan, ChinaSee Hotel Details
Atour Hotel Zhengzhou East Station East Plaza
Atour Hotel Zhengzhou East Station East PlazaAtour Hotel Zhengzhou East Station East PlazaAtour Hotel Zhengzhou East Station East Plaza
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1 night

Guest Reviews

9.8/10
Perfect
918 review
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(918)
Positive reviews(912)
Reviews with photos/video(88)
Delicious breakfast(106)
Friendly front desk staff(82)
Classy environment(67)
Easy to get around(52)
Many amenities(44)
Perfect for business trips(31)
Close to train station(29)
Awesome gym(8)
Negative reviews(6)
Guest User
Superior Twin Room (Projection Available)
Stayed in Jan 2025
Business traveler
6 review
9.7/10
Amazing
Posted on Mar 2, 2025
The staff and facilities are all awesome. The room is clean, the bed and pillows are comfortable. And what we like the most is the self service laundry room, you do not get to find this at hotels in other countries. There are also a minimarket 24/7, a few metres walk away from the hotel and plenty of restaurants opposite the hotel. The only downside is the air conditioner control in the room, the temperature in the room is hot and stuffy, but every time we adjusted the air conditioner to cooling mode, it went back again to heating mode. Hopefully the management can improve this.
Response from Property: 非常非常感謝您的用心點評,能得到您的首度認可,朵兒很開心,也將會繼續不忘初心,做最優質的服務,非常期待您的再次光臨喲!
yl2337
Superior Double Bed Room (Projection Available)
Stayed in Nov 2024
Family
28 review
10/10
Outstanding
Posted on Dec 26, 2024
Great stay, 5 mins car ride away from the Zhengzhou East High Speed Rail Station
Response from Property: 感謝您的滿分好評!朵兒信奉客人為家人。希望您每一次旅行都有回家的感覺!
James
Superior Suite (Projection Available)
Stayed in Apr 2024
Couple
4 review
9.5/10
Amazing
Posted on May 21, 2024
Very clean room with great amenities. Service was excellent and staff was very friendly. Would definitely stay here again if using the zhengzhou east train station. Only downside, was the elevator. Rooms are on top 4 floos,, bank of elevators on two sides of hall are not linked so everyone presses buttons on both sides. Result is elevators stop at many floors especially on way down. Kind of annoying. Otherwise place is great!
Response from Property: I'm sorry that I didn't satisfy you in every place. What's the good place you said? Duoer will continue to maintain it. What you said is not good, Duoer will definitely rectify it. I look forward to your next check-in and correction for us.
Anonymous User
Superior Double Bed Room (Projection Available)
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 22, 2025
Friendly and clean
Response from Property: 簡單的言語,慢慢的感動,感恩相遇,朵兒與您一起前行。
haitaoyin_2008
Superior Double Bed Room (Projection Available)
Stayed in Nov 2024
Solo traveler
35 review
8.2/10
Very Good
Posted on Dec 18, 2024
Atour still has that artistic feel and the hotel is very new. The main problem is that it is a bit far from the East Station and requires a 1.5 km walk. Another thing is that the property is not a whole. There are many small hotels in the same building, and the elevator is a problem. The front desk, gym and restaurant are all on the third floor and the rooms are on the 27th floor. The corridor is very cold, so it doesn't feel very good to eat or go to the gym. The quality of fitness equipment is not up to standard. The coffee machine in the restaurant is of poor quality and can only produce one shot at a time. If you want a cup, you need to use it twice.
Original TextTranslated by Google
Response from Property: We are very sorry that Duoer has disappointed you. Duoer feels deeply guilty. We feel your sadness and will not make any excuses. We only hope that you will give Duoer a chance to make it up to us next time. Finally, thank you for your feedback. Duoer will take it as a warning.
Guest User
Superior Double Bed Room (Projection Available)
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jun 4, 2024
The service staff is very enthusiastic. There are many kinds of buffet breakfast. Books can be borrowed in the lobby and laundry is free.
Original TextTranslated by Google
Response from Property: Thank you very much for your compliment. Duoer is very happy. Your approval is very important to Duoer. Duoer will not forget its original intention and serve everyone who stays at Duoer's home.
Guest User
Executive 2-bed Room
Stayed in Jun 2025
Family
24 review
10/10
Outstanding
Posted on Jul 19, 2025
床上用品很好很舒服,電視好,電視機很大也很清晰,智能控制。 酒店高層景觀非常美,城市景觀一覽無餘。前台辦理入住和離開很快速,態度好也很親切。
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Response from Property: 親愛的朵友您好,感謝您的肯定與認可!朵兒會更加努力,爭取越來越好,為下次與您重逢做好準備
judy1160
Superior Double Bed Room (Projection Available)
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Aug 3, 2025
亞朵一如既往的讓我放心,永遠不會踩雷,當然住習慣了也不會有太大的驚喜,中規中矩。離鄭州東站和蜜雪冰城總部很近。
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Response from Property: 美麗的時光,不經意間會邂逅誰的眼眸,此次與您相遇,朵兒感謝這段緣份喲!
Guest User
Superior Twin Room (Projection Available)
Stayed in Jul 2025
Family
17 review
9.7/10
Amazing
Posted on Aug 7, 2025
房間寬敞明亮,環境較好,特別滿意的是被子輕薄、舒適、蓬鬆、柔軟。酒店設施齊全。衞生乾淨,前台服務周到熱情。
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Response from Property: 非常非常感謝您的用心點評,能得到您的首度認可,朵兒很開心,也將會繼續不忘初心,做最優質的服務,非常期待您的再次光臨喲!
Guest User
Superior Double Bed Room (Projection Available)
Stayed in Jun 2025
Family
17 review
10/10
Outstanding
Posted on Jul 18, 2025
房間非常乾淨,無線充電也很方便,給我們安排了30層,視野也非常好,服務人員很熱情。如果需要打卡蜜雪冰城總部走路就能到。
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Response from Property: 親愛的朵友您好,感謝您的肯定與認可!朵兒會更加努力,爭取越來越好,為下次與您重逢做好準備
Anonymous User
Superior Twin Room (Projection Available)
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Jul 28, 2025
房間很好,乾淨。手機也能感應充電。樓下就有出租車,可直接去東站方便十分鐘內到。
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Response from Property: 朵兒願為您傾盡所有,衹為博您一笑。一句肯定的話,一個淺淺的微笑,都是對朵兒工作莫大的肯定。
Guest User
Superior Twin Room (Projection Available)
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on May 1, 2025
亞朵品控還是很靠譜的,在不同的城市都住過,晚上有夜宵,早餐豐盛好吃,洗衣房很方便,洗衣很好,房間設施齊全,小哥哥小姐姐服務很好。小而精,酒店位置也很贊,因為亞朵,很喜歡鄭州這個城市
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Response from Property: 對的人終究會遇上,時光雖短,但一切都是那麼的美好,就像朵兒遇見了您
Anonymous User
Superior Double Bed Room (Projection Available)
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 24, 2025
房間很滿意,服務很好,會幫忙洗衣服,洗衣乾淨,洗衣服方便,洗衣好,洗衣服務很好,洗衣不錯,洗衣服很乾凈,幫忙洗衣服很人性化,洗衣房乾淨整潔,退房還給了水,而且還是温水,很貼心
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Response from Property: 感謝您給予的好評並將美好的體驗分享出來,您的滿意就是我們努力堅持的動力,期待您的下次光臨喲!
Guest User
Jimu Double Bed Room (Deep Sleep Pillow + Minibar)
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 4, 2025
這個亞朵很新,樓層很高,但是工作人員一如既往地熱情周到,看帶娃直接給了小童牙刷小拖鞋,離鄭州站,雪王總部非常近,而且早餐明顯比其他亞朵豐富,鄭州中轉的好選擇
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Response from Property: 最好的時刻,遇見最好的您。一壺熱茶,一首詩集,陽光相伴,暖意心房,朵兒與您一起前行,歡迎下次回家。
Guest User
Executive Double Bed Room (Projection Available)
Stayed in Jun 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 23, 2025
出遠門首選亞朵:乾淨整潔舒適👍服務也是很貼心
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Response from Property: 親愛的朵友您好,感謝您的肯定與認可!朵兒會更加努力,爭取越來越好,為下次與您重逢做好準備!