Atour Hotel Zhengzhou East Station East Plaza Reviews
Atour Hotel Zhengzhou East Station East Plaza
Floor 3, Building 3, Kailin Plaza, Shangding Road, Zhengdong New District, Guancheng Hui District, Zhengzhou, Henan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.8/10
Perfect
918 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(918)
Positive reviews(912)
Reviews with photos/video(88)
Delicious breakfast(106)
Friendly front desk staff(82)
Classy environment(67)
Easy to get around(52)
Many amenities(44)
Perfect for business trips(31)
Close to train station(29)
Awesome gym(8)
Negative reviews(6)
Guest User
Superior Twin Room (Projection Available)
Stayed in Jan 2025
Business traveler
6 review
9.7/10
Amazing
Posted on Mar 2, 2025
The staff and facilities are all awesome. The room is clean, the bed and pillows are comfortable. And what we like the most is the self service laundry room, you do not get to find this at hotels in other countries.
There are also a minimarket 24/7, a few metres walk away from the hotel and plenty of restaurants opposite the hotel.
The only downside is the air conditioner control in the room, the temperature in the room is hot and stuffy, but every time we adjusted the air conditioner to cooling mode, it went back again to heating mode. Hopefully the management can improve this.
Response from Property: 非常非常感謝您的用心點評,能得到您的首度認可,朵兒很開心,也將會繼續不忘初心,做最優質的服務,非常期待您的再次光臨喲!
yl2337
Superior Double Bed Room (Projection Available)
Stayed in Nov 2024
Family
28 review
10/10
Outstanding
Posted on Dec 26, 2024
Great stay, 5 mins car ride away from the Zhengzhou East High Speed Rail Station
Response from Property: 感謝您的滿分好評!朵兒信奉客人為家人。希望您每一次旅行都有回家的感覺!
James
Superior Suite (Projection Available)
Stayed in Apr 2024
Couple
4 review
9.5/10
Amazing
Posted on May 21, 2024
Very clean room with great amenities. Service was excellent and staff was very friendly. Would definitely stay here again if using the zhengzhou east train station.
Only downside, was the elevator. Rooms are on top 4 floos,, bank of elevators on two sides of hall are not linked so everyone presses buttons on both sides. Result is elevators stop at many floors especially on way down. Kind of annoying. Otherwise place is great!
Response from Property: I'm sorry that I didn't satisfy you in every place. What's the good place you said? Duoer will continue to maintain it. What you said is not good, Duoer will definitely rectify it. I look forward to your next check-in and correction for us.
Anonymous User
Superior Double Bed Room (Projection Available)
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 22, 2025
Friendly and clean
Response from Property: 簡單的言語,慢慢的感動,感恩相遇,朵兒與您一起前行。
haitaoyin_2008
Superior Double Bed Room (Projection Available)
Stayed in Nov 2024
Solo traveler
35 review
8.2/10
Very Good
Posted on Dec 18, 2024
Atour still has that artistic feel and the hotel is very new. The main problem is that it is a bit far from the East Station and requires a 1.5 km walk. Another thing is that the property is not a whole. There are many small hotels in the same building, and the elevator is a problem. The front desk, gym and restaurant are all on the third floor and the rooms are on the 27th floor. The corridor is very cold, so it doesn't feel very good to eat or go to the gym. The quality of fitness equipment is not up to standard. The coffee machine in the restaurant is of poor quality and can only produce one shot at a time. If you want a cup, you need to use it twice.
Original TextTranslated by Google
Response from Property: We are very sorry that Duoer has disappointed you. Duoer feels deeply guilty. We feel your sadness and will not make any excuses. We only hope that you will give Duoer a chance to make it up to us next time. Finally, thank you for your feedback. Duoer will take it as a warning.
Guest User
Superior Double Bed Room (Projection Available)
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jun 4, 2024
The service staff is very enthusiastic. There are many kinds of buffet breakfast. Books can be borrowed in the lobby and laundry is free.
Original TextTranslated by Google
Response from Property: Thank you very much for your compliment. Duoer is very happy. Your approval is very important to Duoer. Duoer will not forget its original intention and serve everyone who stays at Duoer's home.