Qianxi Silk Road International Hotel (Zhangye High-speed Railway Station)

Qianxi Silk Road International Hotel (Zhangye High-speed Railway Station) Reviews

Qianxi Silk Road International Hotel (Zhangye High-speed Railway Station)

Complex Building S2, Xinlong Xiyuan, northwest of the intersection of Linze South Road and Zhangsu Road, Ganzhou District, Zhangye, Gansu, ChinaView Hotel Details
Qianxi Silk Road International Hotel (Zhangye High-speed Railway Station)
Qianxi Silk Road International Hotel (Zhangye High-speed Railway Station)Qianxi Silk Road International Hotel (Zhangye High-speed Railway Station)Qianxi Silk Road International Hotel (Zhangye High-speed Railway Station)
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Qianxi Silk Road International Hotel (Zhangye High-speed Railway Station) Guest Reviews

4.5/5
Good
1918 review
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(1918)
Positive reviews(1797)
Reviews with photos/video(332)
Easy to get around(179)
Large rooms(176)
Close to train station(108)
Friendly front desk staff(63)
Tasty food(44)
Shower difficult to use(43)
Luxurious(15)
Good views(14)
Negative reviews(121)
YOKE KWAI
Cozy Double Room
Stayed in May 2024
Couples
31 review
4.2/5
Very Good
Posted on Jul 5, 2024
The hotel is nice and in a great location, right across the street from the Zhangye high-speed train station. Our room upgraded to the Executive Suite, so the room is large and we xan see the entire city at night. The breakfast is rich and has many varieties.
Response from Property: Dear guests, hello! Thank you for choosing Qianxi Silk Road International Hotel. Our hotel always insists on providing guests with a cost-effective accommodation experience, clean and tidy rooms, complete facilities and warm service, so that you can enjoy a home-like experience when you are away from home. In addition, the hotel has a superior geographical location and convenient transportation. It must be one of the best choices for your business travel. Looking forward to your visit again, I wish you a happy life and smooth work.
Guest User
Executive City View Twin Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 7, 2024
I seems there is so many fake reviews. But I must say this experience was really top class. It's fairly newly renovated. Right across from the train station. Great Chinese style breakfast. Although limited English they did everything to help me find a driver and guide for our trip. The room was really clean and modern. Thanks to the team.
Response from Property: 尊敬的客人您好!歡迎您選擇千璽絲路國際酒店,我們很高興您給我們一次為您服務的機會,看到您在我們酒店入住體驗後留下滿分的好評有點小激動,服務好每一位賓客是我們一致的追求,我們會繼續為您提供家一般的服務,給您回家的感覺。與您的每一次相遇相知,我們都倍感榮幸,誠摯的邀請您回家看看,期待着下一次重逢!
Guest User
Executive City View Twin Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 9, 2024
patiently explain to us in our question. Friendly service
Response from Property: 尊敬的賓客,您好!感謝您選擇千璽絲路國際酒店,我們酒店始終堅持為賓客帶來高性價比的入住體驗,整潔乾淨的客房,齊全的設施以及熱情的服務,使您出門在外也可享受賓至如歸的體驗。此外酒店地理位置優越,交通便捷,一定是您商務旅遊的最佳選擇之一。期待您的再次光臨,祝您生活愉快,工作順利。
Guest User
Queen Room
Stayed in May 2024
Couples
7 review
3.7/5
Posted on Jun 22, 2024
Front desk didn’t explain how to connect wifi.
Response from Property: Hello dear guests! Welcome to Qianxi Silk Road International Hotel. We are very glad that you gave us a chance to serve you. We are a little excited to see that you left a perfect review after your stay in our hotel. We agree to serve every guest well. We will continue to provide you with home-like services and give you the feeling of going home. We feel honored every time we meet and get to know you. We sincerely invite you to come home and look forward to our next reunion!
Hang Ngee
Cozy Double Room
Stayed in May 2024
Couples
29 review
4.5/5
Great
Posted on Jun 7, 2024
Great location with a clean room
Response from Property: Hello dear guests! Welcome to Qianxi Silk Road International Hotel. We are very glad that you gave us a chance to serve you. We are a little excited to see that you left a perfect review after your stay in our hotel. We agree to serve every guest well. We will continue to provide you with home-like services and give you the feeling of going home. We feel honored every time we meet and get to know you. We sincerely invite you to come home and look forward to our next reunion!
Chawaphon
Executive City View Twin Room
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 1, 2024
best overrall
Response from Property: 尊敬的賓客、您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 一句真摯的肯定都會讓我們的內心充滿着力量。感謝您對我酒店的厚愛與肯定,我們會不斷完善自己,爭取讓您的下一次出行能有回家的感覺!美麗的金張掖歡迎您再次下榻千璽絲路國際酒店,我們時刻為您提供致心致誠的服務。期待您下次歸來,祝您旅途愉快
ShelleyL
Cozy Room - City-View (2 Beds)
Stayed in Dec 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 27, 2025
The hotel is in a great location, very convenient to Zhangye West Station. Downstairs is the Baifu and other restaurants. The room facilities are very good and clean. The floor is high, the room has a wide view, and the night view is great. During the stay, I reported that the TV could not be turned on, and the customer service department immediately sent someone to deal with it. It was great 👍🏻 The water in the shower room will flow into the toilet, maybe the waterproofing is aging. The room is centrally heated, so it will be hotter in the room, and you need to wear less to sleep.
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Tianmaxingkongjingjie
Cozy Room - City-View (2 Beds)
Stayed in Nov 2024
Couples
50 review
3.6/5
Posted on Dec 10, 2024
The alarm that suddenly sounded in the corridor was really scary. The alarm was loud and required people to evacuate as soon as possible! The phones in the room were all broken, and so were the phones next door. No one answered the phone when I called the front desk. I couldn't find any staff either. Should I go down the 17th floor by the safety stairs? I went to the front desk to ask about the situation, and the answer was that the equipment was being tested. They didn't admit that there was a problem with the phone. I called the front desk phone with my mobile phone in front of me and it was indeed faulty. Fortunately, it was just a false alarm. If there was a real danger, the response of this hotel would definitely be substandard. In addition, you must pay attention that the toilet in the room is easy to clog.
Original TextTranslated by Google
Guest User
Cozy Double Room
Stayed in Oct 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The hotel is very convenient for eating and shopping. I stayed for three days in total. The room was cleaned very promptly and the hotel staff had a very good service attitude, especially the front desk manager. When I checked out, I learned that I had to catch the high-speed train. Without an appointment, he immediately arranged for a driver to help me get to the station. He was very considerate. The room facilities and equipment are very complete. The dry and wet separated shower room is very convenient. The room area is also large. The heating effect of the air conditioner in the room is also good. The temperature difference between morning and night in Lanzhou is very large. It is very warm in the room. It is a hotel worth staying in.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!歡迎您選擇千璽絲路國際酒店,我們很高興您給我們一次為您服務的機會,看到您在我們酒店入住體驗後留下滿分的好評有點小激動,服務好每一位賓客是我們一致的追求,我們會繼續為您提供家一般的服務,給您回家的感覺。與您的每一次相遇相知,我們都倍感榮幸,誠摯的邀請您回家看看,期待着下一次重逢!
Guest User
Cozy Room - City-View (2 Beds)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The hot pot upstairs is delicious, the meat is very fresh, and it looks very appetizing. The price is okay. Ctrip gave me a 10% discount coupon. It is very cost-effective to stay in the hotel and eat. The room is also very large, with great lighting. The sun shines directly on the bed. I am very satisfied
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!歡迎您選擇千璽絲路國際酒店,我們很高興您給我們一次為您服務的機會,看到您在我們酒店入住體驗後留下滿分的好評有點小激動,服務好每一位賓客是我們一致的追求,我們會繼續為您提供家一般的服務,給您回家的感覺。與您的每一次相遇相知,我們都倍感榮幸,誠摯的邀請您回家看看,期待着下一次重逢!
Yaoyao,qiekenao
Cozy Room - City-View (2 Beds)
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The location is very good. You can walk there after getting off the high-speed rail. You don't need to take a taxi. I went to the beef hotpot on the fourth floor with my colleagues. The decoration is stylish and elegant. The taste is also good. The meat is tender. It is very suitable for business banquets. The front desk service is also very enthusiastic. They helped us send our clothes to the dry cleaner for free. Thumbs up 👍
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!歡迎您選擇千璽絲路國際酒店,我們很高興您給我們一次為您服務的機會,看到您在我們酒店入住體驗後留下滿分的好評有點小激動,服務好每一位賓客是我們一致的追求,我們會繼續為您提供家一般的服務,給您回家的感覺。與您的每一次相遇相知,我們都倍感榮幸,誠摯的邀請您回家看看,期待着下一次重逢!
leoo
Comfort City view Suite
Stayed in Sep 2024
Couples
4 review
3.8/5
Good
Posted on Oct 22, 2024
The hotel is very good and the room is very big. There are only two shortcomings: 1. I don't know why the toilet sensor light was very sensitive on the first night. It lit up as soon as I turned over. I had to unplug the card and sleep. It was fine on the second night. I suggest that the sensor light be adjusted not so bright. 2. The price of the paid bathtub cover is written too small, as if afraid that the guests will see it! I suggest contacting the manufacturer to enlarge the font!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the hotel and sharing your stay experience. We are deeply sorry for the unpleasant experience you encountered during your stay. Your feedback is very important to us, and the hotel management also attaches great importance to you. feedback. We will follow up and improve the issues you mentioned one by one. We sincerely thank you for your valuable opinions so that we can continuously improve our service quality. The hotel management and service team look forward to your visit again and hope to provide better service for you. You provide a service!
Anonymous User
Cozy Room - City-View (2 Beds)
Stayed in Sep 2024
Business travelers
13 review
3.5/5
Posted on Oct 13, 2024
I have stayed in this hotel many times and always felt it was pretty good, but this time it was very unexpected. There were stains on the toilet in the bathroom. I don't know if it was not cleaned before or what. This situation is not because the guests brought their own toilet mats and did not clean it specially. This sanitary condition is really a bit worrying.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Zhangye Qianxi Silk Road International Hotel and sharing your stay experience. The hotel has received your feedback. We are sorry for the unpleasant experience you encountered during your stay. We will follow up further. We will further strengthen the training of staff in various departments and look forward to your stay again. I wish you a happy life and a happy family!
Guest User
Cozy Room - City-View (2 Beds)
Stayed in Sep 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel is five minutes away from Zhangye West Station and across the road. The location is great. The floor-to-ceiling windows in the room provide plenty of light and the linens are very clean. The bathroom comes with a disposable toilet seat. The hot water for bathing is particularly strong. The furnishings are high-end and the stay is very comfortable. The breakfast is good and rich in variety. In short, it is a great hotel with good everything.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!歡迎您選擇千璽絲路國際酒店,我們很高興您給我們一次為您服務的機會,看到您在我們酒店入住體驗後留下滿分的好評有點小激動,服務好每一位賓客是我們一致的追求,我們會繼續為您提供家一般的服務,給您回家的感覺。與您的每一次相遇相知,我們都倍感榮幸,誠摯的邀請您回家看看,期待着下一次重逢!
Guest User
Cozy Room - City-View (2 Beds)
Stayed in Sep 2024
Family
5 review
2.8/5
Posted on Oct 7, 2024
The room is quite big, but the bed is smaller than the 135 in the description. There are unknown stains on the pillow. After contacting the front desk, they changed it, but later I found that the bed sheet was torn. As the previous review said, the hotel is indeed mainly for receiving tourist groups. The sound insulation effect of the room is not very good, and it is recommended to improve the hygiene.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住酒店並分享您的入住體驗,對於您在入住期間遇到的不愉快體驗我們深表歉意,您的反饋對於我們來説非常的重要,同時酒店管理層也非常重視您的反饋意見。您提及的問題我們將一一跟進提高,真摯的感謝您提出的寶貴意見,便於我們不斷提升我們的服務品質,酒店管理層及服務團隊期待着您的再次光臨,並希望更好的為您提供服務!