Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.3
Service9.6
Cleanliness9.6
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All reviews(471)
Positive reviews(470)
Reviews with photos/video(171)
Friendly front desk staff(93)
Large rooms(48)
Near shopping area(42)
Easy to get around(37)
Convenient for shopping(34)
Convenient parking(24)
Delicious breakfast(22)
Tasty coffee(4)
Negative reviews(1)
Guest User
Queen Room
Stayed in Aug 2025
Couple
4 review
10/10
Outstanding
Posted on Sep 9, 2025
Fantastic location. The staff was super kind and helpfull. Rooms clean and comfy. Thanks!
Response from Property: Thank you so much for your recognition of our location, service and accommodation environment! It makes us the happiest to give you a comfortable experience. If you have any needs in the future or plan to travel again, please feel free to contact us. Looking forward to providing you with considerate service again. Wish you a happy life!
Nieshouniejiaodepangzi
Queen Room
Stayed in Aug 2025
Couple
14 review
10/10
Outstanding
Posted on Sep 24, 2025
I was pleasantly surprised by my stay at the Hi Inn! The location is super convenient, just a short walk from the food court, making it easy to shop and eat. The room was simple, spacious, and exceptionally clean, with soft bedding. It was a very comfortable night's sleep. I'll definitely stay here again next time I'm in the area. I highly recommend it to anyone looking for a hassle-free and affordable stay!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-star rating! We are delighted to see your appreciation for the hotel's convenient location, clean and simple rooms, and comfortable bedding. Your satisfaction is our driving force. We look forward to your next visit and continue to provide you with a worry-free and affordable accommodation experience!
M587260****
Queen Room
Stayed in Aug 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 15, 2025
The location is fantastic, right in the heart of the city. Parks, night markets, and everything in between are all within easy reach. The room was spacious, and the mattress and pillows were very comfortable. There was even a robot delivery service.
Original TextTranslated by Google
Response from Property: We're so happy you enjoyed your stay! We prioritize convenience and comfort. The central location makes it super convenient for shopping and dining. The spacious rooms and comfortable bedding are perfect for relaxing. The robot delivery service is also a great way to ensure prompt service. If you need anything further, please let us know. We look forward to seeing you back!
M14975****
Superior 2-bed Room
Stayed in Aug 2025
Other
4 review
10/10
Outstanding
Posted on Sep 7, 2025
I stayed there for two nights in a row. Overall, it was good. It's close to the night market and there are many restaurants around. At night, the whole street is selling fruits. The products are good and cheap. I love it. It's only a few minutes away by taxi to the West Station. I like Zhangye and will come again if I have the chance.
Original TextTranslated by Google
Response from Property: Thank you so much for choosing us and sharing your thoughtful stay experience! We're delighted that you've experienced the convenient surroundings and the charm of Zhangye. We look forward to your next visit to Zhangye to continue exploring the beauty of this city. We will also strive to provide you with even better service. We wish you a happy stay!
Nier
Superior Queen Room
Stayed in Jun 2025
Family
13 review
10/10
Outstanding
Posted on Jul 4, 2025
It's close to the night market and convenient to the scenic spots. The service is also very friendly and there is free parking. It's worth staying here next time.
Original TextTranslated by Google
Response from Property: Thank you for your recognition! We're delighted that you were satisfied with our location, service, and free parking. We look forward to seeing you again and hoping to provide you with an even better stay experience!
ports_323
Superior Queen Room
Stayed in Jun 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jul 3, 2025
The front desk service was very good. They gave me a small gift when I left. The beef noodles for breakfast were also delicious.
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review! We're so happy that you've experienced our warm service and delicious breakfast! The carefully prepared little gifts carry our heartfelt wishes, and the secret recipe for our breakfast beef noodles is a testament to our sincerity! Your recognition is our driving force, so please come back often! We'll have special surprises for you next time! 🍜✨
2019616958
Superior Queen Room
Stayed in May 2025
Traveling with friends
64 review
10/10
Outstanding
Posted on Jun 15, 2025
The Hi Inn Zhangye has a really good value for money. The rooms are large, fully equipped, and the facial and bath towels are all disposable and very clean and hygienic. I will stay there again next time I have the chance.
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review! We are delighted to receive your appreciation for the value for money, room amenities, and meticulous attention to detail. Disposable face and bath towels for hygiene, and spacious comfort are all part of our commitment to providing you with a reassuring experience. We are ready with warmth and sincerity, and look forward to welcoming you back!
_CFT0428271****
Superior Queen Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 12, 2025
The new hotel has complete facilities in both the lobby and the room, including microwave ovens, ice machines, coffee machines, and two sets of washing and drying sets in the laundry room. It is the perfect choice for business trips.
Original TextTranslated by Google
Response from Property: Thank you for your appreciation of our facilities! We're pleased that the new hotel's comprehensive facilities will provide convenience for your business trip. From coffee machines to laundry facilities, we hope to make you feel at home. We look forward to serving you again!
320054****
Superior Queen Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 6, 2025
My family came here for a trip from Chongqing. The service provided by the beautiful lady at the front desk was excellent. There was free plum juice and ice in the lobby, and she even gave the children souvenirs when they left the hotel. It was so thoughtful. Great! !
Original TextTranslated by Google
Response from Property: Hello! Thank you to your Chongqing family for choosing our hotel. The front desk lady was so chuffed by your compliments! Preparing souvenirs for the children and serving plum juice and ice to cool everyone down in the summer are thoughtful touches we all take. Your recognition makes the entire team feel incredibly accomplished. We look forward to bringing your family back next time and creating more heartwarming memories for you. Have a wonderful trip!
206057****
Superior Queen Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 3, 2025
This stay was beyond my expectations! From the friendly smiles and efficient service of the front desk staff during check-in to the clean and comfortable environment in the room and the convenience of surrounding transportation, the overall experience was excellent, both in terms of service details and facilities. I will definitely choose this hotel again next time I come here, and I recommend it to friends in need~ 🌟
Original TextTranslated by Google
Response from Property: Thank you so much for choosing to stay with us and sharing such a heartwarming review! We are honored by your recognition. Your appreciation for the warm service of our front desk staff, the clean and comfortable rooms, and our convenient location is the driving force behind our continued progress. We look forward to welcoming you back and will provide you with even better service to create an unforgettable stay. We also welcome you to recommend our hotel to your friends. We wish you a happy stay!
1377180****
Superior Queen Room
Stayed in Apr 2025
Solo traveler
5 review
10/10
Outstanding
Posted on May 29, 2025
I was very satisfied with my stay at the Hi Inn during my trip to Zhangye! As a chain hotel, the quality is guaranteed. The hotel is newly renovated, and the lobby feels simple and stylish upon entering. The rooms are spotlessly clean, with no odors at all. The bedding is soft and comfortable, and the bathroom facilities are all new and very user-friendly.
I especially want to praise the hotel's service. The front desk lady was warm and attentive. From the moment I checked in, she patiently answered all my questions and provided helpful recommendations for nearby attractions and local delicacies, such as the sauerkraut noodles. She was also very responsive to any requests.
The hotel is also in a great location, right outside the door is the iconic Marco Polo statue. Turn right and walk for 5 minutes to the Ming and Qing snack street. A few steps further is Ganquan Park. This hotel offers excellent value for money; it's truly rare to get such an experience at this price.
I highly recommend Hi Inn to anyone visiting Zhangye. It's a great choice. I will definitely stay here again on my next trip to Zhangye!
Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello! Thank you very much for your recognition and recommendation of Hi Inn Zhangye! We are delighted and touched by your thoughtful and thoughtful review! Our newly renovated, minimalist space promises a comfortable experience. The clean rooms, high-quality bedding, and amenities are a haven of peace of mind we strive to create for you. We are honored to have our front desk staff serve as your attentive guides throughout your journey with their warmth and professionalism. We are deeply encouraged by your positive comments about our convenient location and value for money. We look forward to welcoming you back to Zhangye and having Hi Inn become your warm home, creating wonderful memories for you!
M738195****
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 28, 2025
The room is well-equipped and newly decorated. It's very convenient to get around. There's a night market and an antique street right outside. The front desk lady was very friendly and helpful. It's worth recommending. I'll come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your trust! We are relieved if you are satisfied. We look forward to welcoming you in the best condition next time! 🥰
_ZFB496720****
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 25, 2025
The room is large, clean and fresh. The service staff are warm and friendly. It rained yesterday and I even saw a double rainbow. I was very lucky and it was very beautiful! ! I highly recommend it to friends who come to Zhangye to play
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and sharing this heartwarming feedback! The cleanliness and comfort of our rooms and the genuine hospitality of our service staff are the quality standards we consistently uphold, and we're honored to receive your recognition. Even more surprising, the romantic encounter with the double rainbow added a unique memory to your journey—perhaps the most wonderful unexpected encounter in travel! We look forward to creating more unforgettable experiences for you in the future, and you're welcome to come home anytime! 🌼🌈
M33564****
Queen Room
Stayed in Apr 2025
Traveling with friends
24 review
10/10
Outstanding
Posted on May 25, 2025
For tourists, the room is decorated in a green and fresh style. There was a sun shower in the afternoon and the rainbow was very beautiful. It was very comfortable to stay here after a day of sightseeing. There is also a washing machine to wash clothes for free. The attractions in Zhangye are all very good!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and sharing this wonderful experience! We are delighted to know that you like our carefully decorated fresh green theme room and the beautiful rainbow after the rain, and the fatigue of the journey was swept away in the comfortable environment! It is also our honor to provide you with free laundry service to make your journey more relaxed and comfortable~ Zhangye's beautiful scenery is waiting for more friends to explore, and we look forward to meeting you again next time. May we continue to add warmth and comfort to your trip!
M36051****
Superior 2-bed Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 18, 2025
The service at Hi Inn is amazing! When we arrived, the staff still welcomed us warmly and offered to help. Free mineral water is provided in the room, coffee, soy milk and plum juice are provided free of charge in the lobby, breakfast is freshly made beef noodles, the bedding is dry and breathable, and you can sleep well until dawn. The surrounding attractions are within walking distance, and travel is very convenient. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your recognition and love for our hotel. It is our greatest wish to give you a pleasant stay experience. We look forward to meeting you next time. We will continue to provide you with quality services and create a warm home for you. We wish you a happy life and everything goes well.