Zhangjiajie Hotels with Airport pickup service

I booked this hotel for my mom since my husband and I stayed there a few years ago and had an amazing experience. However, she said that no one would speak to her in any English (when we were there, everyone was very helpful and the manager was foreign). She also had a bad experience with a massage she booked. She thought she could charge it to the room, but the woman demanded cash, then once she paid, wouldn’t let her out of the room until she gave an extra tip. Apparently that was the only word she said in English the whole time. I’ve never been expected to tip in China, so this seems like they’re taking advantage of foreign guests who may not know better. The hotel is very conveniently located within walking distance of the national park, but the concierge tried to get her to take a taxi for way too much to a different gate. Luckily, she called me to ask if that was worth it and I told her, “no, don’t take a ¥50 taxi to another gate when you’re less than 1km from one of the main gates.” It just made her start to feel uncomfortable that everyone in the hotel was trying to trick her. It’s a shame because the hotel is lovely and the breakfast is actually quite good, which my mom said is still the case. But she had a very mixed experience where the hotel was great, but the staff didn’t make her feel well taken care of. Very different from my husband’s and my experience a few years ago.

Have stayed here during our visit to Zhangjiajie mountains for 4 nights. It was chosen between several hotels in the area and the choice was absolutely right. We really enjoyed our stay in Harmona. The resort has a unique location in a forest between mountains, so u can feel all the beauty of nature. Also very welcoming stuff here who always try to make your stay more comfortable doesn’t matter that time is it. Especial thanks to Cherry, who assisted us all the time and to Nancy from the front desk and Huhuayong the driver. The position of the resort is perfect for visiting main attractions - forest park, canyon, dragon cave - just 10-15 minutes drive and give you all the opportunities of forest silence in the evening after busy day in the crowd. All amenities are good and usable - hot springs, restaurants, tea house etc. And landscape of resort is perfect. The view from the room in 8th floor is wonderful.

Room was great with an amazing view, really enjoyed our night here. Hosts were friendly & incredibly helpful, and the free ride to the entrance of Wulingyuan helps to make up for the homestay's slightly further location. There's decent home-style dishes on the dinner menu as well, since it's hard to find food otherwise. Walls are thin though, and if your neighbours make noise past hours, you'll be able to hear every sneeze - so pack some earplugs & you'll be all set. All in all, a solid choice for couples who wanna spend a relaxing night in Zhangjiajie.

We recently stayed at the villa for three nights over CNY and it exceeded my expectations in every aspect. The excellent breakfast provided a delightful start to each day, and the staff's kindness added a warm touch to the overall experience. The pick-up service from 張大哥was convenient, and the transportation options were reasonable. The room offered a breathtaking view, providing a serene atmosphere. Privacy was well-maintained, creating a peaceful and exclusive environment. The jacuzzi was a highlight, offering a relaxing escape. The cleanliness of both the room and bathroom was impeccable, contributing to a comfortable stay. Overall, this villa provides a perfect blend of luxury, comfort, and thoughtful amenities for a memorable getaway.

We had a very nice stay, we stayed 3 people in one room. The room we stayed in was very big and had its own unique style. It was very clean. The hotel is very close to the South Gate of the park. It's a little hidden away from the road, but they were very quick to come and pick us up and drove us to the park entrance every day free of charge. Breakfast eggs come from free range chicken on the ground and they were excellent. Over all the food was very good. It's a small hotel run by a family and they are all very nice and helpful with planning your stay. Location is beautiful. We really enjoyed our stay.

Booked this hotel because they showcase a big swimming pool. I asked for a room near the pool. But after I checked in, got my swimming clothes on, and went to the pool, they told me it's closed for maintenance. In the summer?? Room was nice, but the convenience shop was closed, and the only restaurant was dowwright depressing. Drove back into town for dinner. Speaking of, it's hard to get a Didi/taxi back into town. I feel bad for the staff, they are trying their best, but the management needs to step up.

Hotel is located near to Huangshi-zhai Scenic Area (Yellow Stone Village). 黄石寨. WeChat with the Hostel lady owner 2 week before arrival with many days' discussion on my 4-day visit. With her advice, she helped us book ticket in advance, help us buy discounted ticket. For this, we save our time buying ticket and save some cost. We just scan our passport we can enter the attraction, certain attraction we just scan our face, and we can enter. She also arranges our transportation to and from high-speed train station. Every morning, we had home cook breakfast before we set off for our tour. I book a Family Room, consist of 1 double bed & 2 single bed with heated blanket. Bathtub, bathroom with heater and also hot air, toilet seat with heater, warm water spray, hot air for drying buttock and with auto flush. A projector in the room for watching tv & cinema show. Curtain control by remote control. Everyday given Chinese medicine to soak our tried leg. I am fully satisfied with my stay in the hostel.

The hotel is close to the east gate of Wulingyuan and historic interest area. It’s very convenient to start your trip from here. It’s a 10min walk from the bus station that takes you to the Grand Canyon and zhangjiajie. The streets with the shops are 1-2km walking. They have many choices for breakfast. Different vegetables, noodles, bread, eggs, fruit etc. Even cornflakes and toast if you only like western food. They change it a bit everyday which is nice. The room was good and they cleaned it every day. Only underneath the bed it was dusty. The room had automatically opening curtains and airco. I would recommend this hotel. The staff does not speak English so if you don’t speak a little Chinese it might be a little inconvenient.

I paid $191 NZD for 3 nights, pretty good deal! Clean, smart room, looks new, mostly quiet, could hear the hallway noises and some traffic noises (from the 15th floor) but not the next door room noises. Smoking was allowed outside I think, but was not an issue/the room did not stink of cigarettes even though there was an ashtray inside. Staff don’t speak English but with a bit of my Chinese I could communicate with them for the free trip from the West railway station to the hotel (15min car ride away). The bus station was about 10mins walk to catch the 1hr bus to the ZJJ National park, while the Tianmen mountain cable car was maybe 20mins walk away. Some nice restaurants and mini supermarkets nearby too. Would recommend.

The Hotel was very magical, like out of a fairytale. The resort is 15 min away from the entrance to Zhangjiajie National Forest Park. The front desk was very helpful especially Tim. He speaks good English and helped me book Tianmen mountains and the other front desk also drove me there. The hospitality and breakfast was amazing. There are many foreigners that stay in this hotel aswell. The area is surreal and when it gets dark it also looks amazing.