Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.9
Amenities7.7
Service8.8
Cleanliness8.2
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All reviews(343)
Positive reviews(330)
Reviews with photos/video(117)
Convenient location(83)
Friendly staff(52)
Classy environment(41)
Easy to get around(34)
Great value for money(33)
Delicious breakfast(28)
Close to scenic area(22)
Would stay again(11)
Negative reviews(13)
travelwithpawel
Sunshine Tatami Room
Stayed in Feb 2025
Solo traveler
13 review
10/10
Outstanding
Posted on Mar 11, 2025
Nice stay in good location. Great owners. Breakfast and pick up from railway included. Good price.
Response from Property: Dear international friends, hello! Warmly welcome you to stay at Lanxi Inn in Zhangjiajie, Hunan Province. We also sincerely welcome you to Zhangjiajie, China. It is our great honor to serve you. It is truly good when everyone is happy. May your time here be filled with joy every day, and may everything go smoothly for you. We hope you will leave with a wonderful travel memory.
Guest User
Sunshine Tatami Room
Stayed in Mar 2025
Traveling with friends
13 review
7.5/10
Posted on May 26, 2025
The manager was very kind and tried their best to accommodate for us and buy Tianmen tickets for us. However, just some of the facilities were a bit dirty. Shampoo/Soap are all in very small pouches.
Response from Property: Dear international friends,Thank you for staying at Nanxi Inn and for choosing to travel in China. It's our pleasure to serve you. We're happy when you're happy—your satisfaction is our priority!Regarding the shampoo and soap, we'll do our best to improve them.Hope you enjoy your stay and have a wonderful trip in China! 😊We look forward to welcoming our international friends back to our inn again!
Dylan93
Sunshine Tatami Room
Stayed in Mar 2025
Solo traveler
12 review
7.5/10
Posted on Apr 13, 2025
It was allright as a solotraveler for one night. I had a big backpack and there were no elevators, while they gave me a room on the 5th floor. A new roll of toilet paper that had not been wet before and back dry again would have been nice too.
Response from Property: Dear international friend, hello! Welcome to Zhangjiajie for a trip, and you're also welcome to stay in our inn. Regarding the issues you mentioned, you said it was on the 5th floor. Originally, you booked a sunny tatami room, and all such rooms are between the 4th and 5th floors. However, we have upgraded your room. Instead of the tatami room, you were upgraded to a comfortable queen-sized bed room. If you thought the floor was too high at that time, you could have told us. We did have tissues in the room originally, and they were not wet. I had checked the room. Maybe you got them wet when you took a shower. If there's anything else, you can talk to me. I'm truly sorry, and here I sincerely apologize to you.
Travel24
Elegant 2-bed Room
Stayed in Jul 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Aug 11, 2024
Our Room was very clean and comfortable, we had a nice sleep. Also the location is right next to the Cable car, you just need to cross the road. The AC was good and all the facilities were provided. We will definitely come and stay again. The Owner is so friendly. They have tours available for you to visit the surroundings. We will definitely stay here again. WIFI is very good 10/10.
Response from Property: thank you for your.good.comments.thank.you.forcoming
Guest User
Family-friendly Family Room
Stayed in Sep 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Nov 11, 2024
Good corporations, they allowed us light check out(given extra two three hours)
Response from Property: Dear international friends from afar, you are welcome to visit my home. Your satisfaction is our greatest motivation, and your happiness is also our greatest joy. We are looking forward to your coming again.
Kvaldir
Cozy Queen Room
Stayed in Jun 2024
Couple
10 review
9.0/10
Great
Posted on Jul 5, 2024
The location was perfect. Rught next to the tianmen mountian cable way. Only thing you had to do was cross the road. Hotel itself is on a very nice and atmospheric street. If you go to tianmen mountain, go VERY early, otherwise you will see the longest row you have ever seen in your life.
The hotel has a very low price, even for chinese standards, and for what it offers its just great. The beds are very hard, butnthats the only bad thing I can think of.
Response from Property: Thank you for such a thoughtful review, and we're sorry that the stay didn't quite meet your expectations. About each of the things you mentionedWe will share a valuable suggestion with the hotel management to find the shortcomings from the subtleties, maintain the good aspects, and improve the deficiencies. We always strive to create the perfect experience for our guests, and we believe that there will be a new experience during your next stay, and we sincerely invite you to come back again.
Guest User
Elegant 2-bed Room
Stayed in Jul 2023
Traveling with friends
8 review
10/10
Outstanding
Posted on Aug 31, 2023
The hotel is very nice and comfortable. It is a really good choice if you plan to visit the Tianmen mountain and the door to heaven.
The owner is a wonderful woman that has helped us with everything she could and invites us to fruits and noodles for breakfast.
Response from Property: I don't know what you wrote, I have limited knowledge, but from your expression I can see that you are happy. I look forward to seeing you again.
SAIEF
Elegant 2-bed Room
Stayed in Aug 2023
Couple
9 review
10/10
Outstanding
Posted on Oct 8, 2023
excellent
Response from Property: Hello friends from afar, thank you for your affirmation of our work and your 5-star praise. Our services are all for our guests. Your satisfaction is our greatest motivation. We are destined to meet in this magical place. Zhangjiajie, this is the result of our 500 years of practice. I hope you have a good time and wish you the best in your future life. We will provide breakfast for free. I make them all by myself. Although there is only a bowl of noodles or a bowl of porridge, it is all made from my own rapeseed oil. It is clean and environmentally friendly. Customers are encouraged to eat with confidence. Just for your happiness, we look forward to your visit again.
Kim256
Elegant 2-bed Room
Stayed in Sep 2023
Solo traveler
10 review
8.0/10
Very Good
Posted on Oct 29, 2023
This hotel is strategically located in Tianmen County. I’d highly recommend it to solo travelers
Response from Property: Dear, thank you for your good comments. Our greatest wish is to make you live comfortably, come happily and leave happily. If necessary, we hope you will introduce our home to your friends and confidants. Looking forward to seeing you again.
Theng Boo
Special Queen Room
Stayed in Aug 2024
Traveling with friends
26 review
7.0/10
Posted on Oct 6, 2024
Friendly owner.
Response from Property: “Yes, I do my best to be a friendly owner. Glad you noticed.” “I appreciate your kind words. It's important to me to make guests feel welcome.”
Guest User
Elegant 2-bed Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 13, 2025
The room is very clean. I read some good reviews online, some not so good, but for me, it is still good. After all, the price is high. It is close to Tianmen Gate, which is convenient. There are many snacks and restaurants around. The boss is very nice and enthusiastic. There is free breakfast. It is also close to the parking lot, about 2 minutes walk, and you can park in the parking lot below. It is very convenient and worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your patronage and your good comments. Our home is only about 3 minutes' walk from the Tianmen Mountain Cableway Station. It is convenient for the airport, high-speed rail station, 72 Wonder Towers, and Zhangjiajie Forest Park. Friends who are coming to play can consider staying at our home. In addition, our home includes breakfast, which I made myself, using rapeseed oil from my hometown, which is healthy and environmentally friendly.
Guest User
Mini Comfy Double Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 6, 2025
The environment is very good, the accommodation is very comfortable, it is very close to the Tianmen Mountain Cableway Company, it is very convenient to walk for two minutes, and there is a snack street next to it with all kinds of snacks
Original TextTranslated by Google
Response from Property: Dear friends from afar, welcome to our home. You are staying in a mini king-size bed room. Since you are coming with two people, we will upgrade you to a double standard room. There are not many people in the off-season, so we will let you pay the least money and stay in the best room. In the peak season, we have no choice. There are snacks around us, which is very convenient. I look forward to your visit again.
Li67
Elegant 2-bed Room
Stayed in Mar 2025
Couple
15 review
4.0/10
Posted on Apr 19, 2025
The house is not partitioned. The window is in the corridor. You can see the interior when you go up the stairs and it is directly opposite the bathroom. It is extremely inconvenient and the hygiene is poor. Fortunately, I brought my own bed sheets. I was supposed to drive away that day, but because I came down the mountain too late, I had to stay for one night. The boss was so nice and came out to pick me up at the parking lot.
Original TextTranslated by Google
Response from Property: Dear friend, thank you for staying at our inn. The window of our room does face the stairwell, as it's clearly stated. We have better rooms available, but you didn't book them. They have different prices and environments, but all of them have curtains. Why is it inconvenient? Also, you originally booked a special offer room, and we upgraded it. The room cost only a few dozen yuan, and parking is included. The parking fee alone is 30 yuan per night. You're not paying attention to us. You don't even turn on the lights in the room.
Guest User
Sunshine Tatami Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 8, 2025
The room type is as described in the picture, clean, sanitary, hot water, air conditioning and other facilities are all available, it is worth staying.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us and thank you for visiting Zhangjiajie. We have been engaged in the tourism industry for 10 years. The mood of the customers determines our motivation. We look forward to your visit again.
Guest User
Cozy Queen Room
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 25, 2025
The room is clean and tidy, the service is enthusiastic, the boss introduced the tourist route, it is close to the scenic area, the facilities are complete, and it is worth recommending.
Original TextTranslated by Google
Response from Property: Dear distant friends, hello! We warmly welcome you to stay at Lanxi Inn in Zhangjiajie, Hunan Province, and sincerely welcome you to travel to Zhangjiajie. It is our great honor to serve you. "Everyone is happy, that's the real happiness", I hope your time here will be filled with joy every day, everything will go as you wish, and you will leave behind a wonderful travel memory.