Hot spring Hotels in Zhangjiajie

The service very good. The housekeeping staff who brings us the snack every night during our stay, (A Dan) is very nice & friendly 😊 we loved our stay here will definitely stay here again when we visit Zhangjiajie. Ayi A Dan is very warm and kind, she welcomes us with love and provides us with nice snacks at night. The tour service advisor also provides good service for our trip. The tour guide was kind and outgoing, really friendly to our family and provides us with interesting facts and information about the surrounding areas we visit. The hotel room was very exquisite as the room was very clean and was comforting. The bed sheets were clean, the bathroom was clean with great compliments as well as the cupboards having more condiments which help the experience a lot. Overall, the room was great with comforting condiments and was very clean towards customers and that the laundry room was free which helped us a lot during our stay at the hotel.

We had a wonderful stay at the Pullman. George from the concierge was very helpful in booking our tickets. The location is fantastic, close to East Gate, with major attractions just a few kilometers away. Although we hired a Didi, it's also possible to walk to these attractions. The western food section in the restaurant could use some improvement; the pizza tasted more like cheese on bread than an actual pizza. However, the breakfast buffet was quite nice. We definitely recommend this place for families, as the pool is great for both kids and adults after a long day of walking.

The hotel is conveniently situated walking distance from the cable car, close to the railway station and the airport. The room was comfortable and clean. The breakfast was nourishing and essential to the good start of our long mountain trips. We especially enjoyed the café near the front desk. While staying there, I recommend you to visit the 72 wonders house in Zhangjiajie - a folk type food and crafts place. We went on a Sunday, there was like a closing party and we had the best of times. 

I love the hotel location which is at a quiet neighbourhood, 10 mins walk to the main food street and 15 mins leisure walk to the east gate of forest park. The receptionist was helpful to book the attraction tickets at discounted price and provided all the necessary information. I had an upgraded room which was spacious, modern, clean and comfortable with balcony overlooking the stream. Breakfast was above average, enough to keep us filling. Highly recommended.

Would recommend this place. This place is great value for money. Good location if you want somewhere calm and tranquil; having travelled around China to the big cities, I needed this more secluded stay. I could not fault the service. I arrived early and they offered me breakfast which was so lovely of them. The food is more home style cooking, simple but decent. The staff were incredibly helpful. I had a fever on my first night and they took good care of me. Kevin especially was very hospitable. Thank you!

This homestay was the best experience of our trip to China! The place had such a warm and welcoming atmosphere, making us feel right at home from the moment we arrived. It was spotless and well-maintained, with an amazing view that made every moment special. The energy of the space was incredibly peaceful, perfect for relaxing and recharging. The family running the homestay was truly exceptional. The sister patiently explained the routes for us, ensuring we could explore the area with ease. The brother was incredibly helpful, assisting us in booking tickets and always being available whenever we needed him. The mother cooked the most delicious food, including an excellent breakfast that we looked forward to every morning. We loved our stay so much that we extended for two more days, and we still wish we had more time to extend even further. Their kindness and care made our stay unforgettable. We couldn’t have asked for a better experience and would highly recommend this homestay to anyone visiting!

The hotel is next to the start of the cableway for the Tianmen mountain. Staff is great, the rooms are good (only negative note is the carpet, that is a bit dirty due to many years and also there is some paper on the walls that is not super clean but ok, nothing major). Air conditioning works great, breakfast is good and the service also (room is made every day!). We strongly suggest this place and we will for sure come back

We had an amazing stay at Forest homestay at sunrise. The homestay is a short 5 minute drive from the west gate of the National Park which is much quieter and with smaller queues. The service we received was excellent, in particular from Mr Wu (小吴) who was extremely helpful in planning an itinerary tailored to our schedule and organised all of our tickets for us. He helped us to plan a route which avoided the crowds for most of the day. The hotel had stunning views of the mountains, complete with an infinity pool and a restaurant with delicious local food. We highly recommend staying here!