Zhangjiajie Hotels with Balcony

I had a wonderful stay at this hotel. Its location is excellent, being just a 15-minute walk to Zhangjiajie National Forest Park, which made exploring the park very convenient. The hotel itself is very clean, providing a comfortable and relaxing environment. One of the highlights was the convenience of Meituan delivery directly to the doorstep, making meals hassle-free. Additionally, the butler provided exceptional service by helping us book tickets and offering detailed guidance on how to make the most of our adventure in Zhangjiajie National Forest Park. Overall, a fantastic experience with great service and convenience. Highly recommended for anyone visiting the area!

Our stay at Manyuan exceeded expectations. Every staff member we met was thoughtful and kind, and Xiaoxiao (晓晓) stood out as a true miracle worker. She took the time to address our concerns, even late at night, due to our tricky itinerary. Her incredible service made all the difference in our experience. We initially chose Manyuan for its clean, spacious rooms with a tub, as well as benefits like itinerary planning, a complimentary foot bath, and breakfast. We were relieved and impressed to find all these—and much more. Upon our late-night arrival, we were pleasantly surprised to find a plate of fresh fruit prepared in our room. The hotel even provided more upon request, which helped tide us over until breakfast. Speaking of breakfast, the selection featured plenty of delicious Chinese options. My wife and I especially enjoyed the tasty yogurt, and I appreciated the easy-to-use coffee machine, fragrant tea, and simple yet satisfying cakes and dumplings. Thete weee plenty of other choices, too. Xiaoxiao also made our park visits effortless by booking our tickets in advance. Thanks to her help, all we had to do was scan our passports or use facial recognition to enter the attractions. After a long day exploring Zhangjiajie National Forest Park, the complimentary foot bath was a welcome treat—we simply had to boil water, add provided herbal pouches, and a basin made it easy to enjoy a relaxing soak. When we encountered an unexpected emergency, Xiaoxiao was incredibly understanding and responsive, once again demonstrating her dedication and professionalism. She even helped us with our Lantern Festival itinerary that would take place after we'd checked out. She acknowledged weather considerations and even road closures ahead of providing her recommendations. Her wide yet humble knowledge of the area deeply moved us. Even the small details at Manyuan, like the delicious front desk candies and complimentary luggage storage, added to our enjoyment. We are deeply grateful for such a warm and accommodating experience and highly recommend Manyuan to future travelers.

Not the real 'Four Seasons' you might think of but otherwise, had an overall great experience there. Before the trip, WeChat-ed them and customer service was quick to respond to accomodate and provide transportation pick up service from the train station. However, despite messaging prior to inform about the changes in our number of pax/luggages so that they can arrange for a bigger car to pick up, there was a mix-up as the hotel forgot to cancel the first car allocated to us, leaving us stranded for around 30 mins (in the cold) at the parking lot while we wait for the correct car to arrive. It also wasted the first driver's time as he got there early and waited for us despite us not needing his services in the end.  The hotel itself was located in a nice location, and the room was great. It was high-tech where most of the room controls are controlled by 'Xiao Du' their Alexa/Google Home service which only responds in Mandarin so for those who are unable to speak then there's no use for it. The smart toilet is enjoyable as the seats are heated and the bidet function is much needed. One interesting thing is that one of the windows in all the rooms is always left partially open (unsure the true reason for it) but it may be bothersome to some as we went during winter so personally i didn't mind it as a natural air conditioning since most of the room is heated.  The driver service that the hotel provided can then also be directly hired by fellow travellers if you require the service to get to and fro the different attractions/parks that you would be visiting during your holiday in Zhangjiajie. Overall had a good experience here. Only wished for the hotel breakfast to offer more variety, it was decent enough. 

I loved my stay at the Mansion Inn Dream Mansion. My room was incredibly comfortable, with a stunning view of the cableway station, the city, and the beautiful mountains lining the skyline. The bed was exceptionally cozy, and the room was filled with adorable, thoughtful, and fun touches . From yummy snacks to high-quality skincare products, every detail was designed to make guests feel pampered and at home. The staff were so sweet and attentive, always going the extra mile to ensure a wonderful stay, even allowing me to store my luggage after checkout so I could explore Tianmen Mountain. If you’re visiting Zhangjiajie, I can’t recommend the Mansion Inn Dream Mansion enough. The combination of comfort, ideal location, exceptional service, and great value makes this hotel a great pick.

Location: Great. It is located in the midway between Wulingyuan bus station and Zhangjiajie-Wulingyuan gate which can reach by walk Service: They are really nice and helpful. They can help booking the Zhangjiajie ticket with discount (advance booking), gave me a map and guided/planned the route in Zhangjiajie National Forest Park Room: Clean and nice.

The location is soo strategic like you are close to everywhere especially the tianmenshan. It is just right behind the hotel. If u arrived at afternoon and stay for at least 2 nights, u can go to 72 wonders town and make sure ur leg is fit haha because u need to move around to catch bunch of performances at some spots at the area. The show is not really my cup of tea but it was worth for the first timer u should try. And then, The tianmenshan view is beautiful especially if u went at the right weather. We got a quite foggy and cloudy. The hotel located at 10th and 11th building of this AAlogo building (see the picts below). The room is spacious and with toilet and shower separated as requested. Food stalls are everywhere. Hallal food probably should be asked for. Lastly, thank you so much Tianmen area!

The service was amazing. The owners were so kind seeing that we had a young child with us. Breakfast was noodles and each time the amount was huge. Even gave us an extra small bowl for our daughter - one day they even gave her a banana and another day they gave her yogurt 🥰 The bed was very comfy and we slept like babies. The only part that needs improvement is the washroom. There was some mold probably because the shower door doesn’t close. There were massive gaps between the shower door and the glass wall and water just sprayed everywhere. Also the shower hand held handle was hot and cold so don’t use that one. The rain shower head was fine. We never got our hand drawn map despite me asking for one but they did help us buy tickets. Not sure if it was actually cheaper or not but it was convenient for them to help us. Bottled water, toothbrush, and a shower cap was provided. They changed our towels and threw out our garbage every day when we went out. Wonderful stay overall!

The place is clean and spacious, well-equipped, with a large, comfortable bed, good linens, and nice pillows. However, the main downside was the lack of communication. The host didn’t greet us, and we didn’t receive any basic information about our stay, not even the breakfast time. We had to ask about everything ourselves, including transfer information. Throughout our stay, we felt totally confused. This isn’t our first time traveling in China, and even though we don’t speak Chinese and many hosts don’t speak English, communication has never been a problem before. Everyone except this host was very proactive. So, we were a bit disappointed because the homestay itself was actually quite nice.

I recently stayed at this hotel, and I must say, the experience was absolutely exceptional! From the moment we arrived, we were greeted with warmth and professionalism. The staff went above and beyond to make us feel welcome, and their kindness and attentiveness truly stood out throughout our stay. The cleanliness of the hotel was impeccable. Our room was spacious, modern, and spotless, with thoughtful touches that made it feel luxurious. The common areas were equally well-maintained, creating a serene and relaxing atmosphere. The location is another major highlight. The hotel is perfectly situated for exploring the breathtaking landscapes of Zhangjiajie and Tianmen Mountain. We were able to easily access these incredible sites while enjoying a peaceful retreat to return to after our adventures. In summary, this hotel offers the perfect blend of comfort, cleanliness, and outstanding service. I highly recommend it to anyone visiting the area who wants a top-notch place to stay. A huge thank you to the entire team for making our trip so memorable!

One of the best hotel stays we have ever had in China. Amazing hospitality and the most delicious breakfast everyday. My girlfriend is a picky eater and she devoured their wonton soup. I would stay here again in a heartbeat. The bed was very comfy and the view outside of the room was phenomenal. I came to Wulingyuan for all of the amazing hiking and scenery but every morning we wanted to relax in our room because of how cozy it felt. Staff was amazing, and even drove us to get food late in the evening instead of allowing us to call a taxi. He went over the best forest park routes for us and reccomended a great, affordable massage therapist. Ask for therapists #82 & #50. And one of the highlights of our stay that I believe emphasizes the caring nature of the family running the hotel is that the night we arrived, they rescued 2 baby kittens and created a place to shelter them. As animal lovers, we really appreciated that. Cant wait to return!