Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie9.6% of visitors choose this area
Zhangjiajie Manyuan Resort Hotel is ideally located near the iconic entrance of Wulingyuan, placing it close to the famous 5A National Forest Park and the vibrant Charming Xiangxi Grand Theater. Just a five-minute stroll from the lively Xibu Old Street and nestled along the scenic Suoxi River, the hotel offers a serene environment that combines accessibility with a peaceful retreat from the city’s hustle and bustle.
Covering approximately 4,800 square meters with an investment of over 15 million yuan, Zhangjiajie Manyuan Resort is designed with comprehensive amenities for your comfort. The entire first floor—spanning 1,200 square meters—is dedicated to communal spaces, including a restaurant, tea room, multifunctional area, and an exhibit area highlighting local charm. With over 60 dining seats available, the hotel provides guests with high-standard accommodations, private meeting rooms, and a blend of relaxation and entertainment in a modern, cozy setting.
Additionally, our parking lot with more than 20 spaces enhances convenience for travelers, making the hotel a versatile destination that caters to the needs of business travelers, leisure tourists, and families alike. Whether for business meetings, sightseeing, or restful stays, Manyuan Resort is your dream sanctuary in Zhangjiajie.
WWong2025.04.10
Hands down the hotel with the best service!! The staff are extremely friendly and give their best to enhance my holiday experience. There was a ”housekeeper” who will get in touch with you upon receiving your booking, and you can ask ANY question that you have. It was my first time travelling to China and having such approachable staff really really helped calm my nerves. She also helped me by recommending activities, fantastic restaurants, day itineraries, and even helped with the purchase of attraction tickets. From my knowledge, they did not profit from the tickets. Having travelled to many countries, I must say that this is the first time I have experienced such a level of excellent service from an accommodation.
The rooms are also superb. Clean and spacious, with a beautiful view of the waters. Location is excellent as it is WALKING DISTANCE to the national park entrance. If you need any help at anywhere at any point of time, the staff is just 1 message away through WeChat, or you could go downstairs to the counter.
But please be advised to take a DiDi taxi directly from the railway station/airport wherever you are coming from in order to maximize accessibility with your luggages. Just like other reviews said, the hotel is not the most accessible by walking if you are carrying heavy luggages. And come on... the taxi should be affordable enough even for just a 5min ride!! This small inconvenience can be easily overcome!
Note for all. DiDi is not available in Furong and Fenghuang. Negotiate with private hires there; be wary of scams and always choose to ride with other groups of people there.
再次非常感谢晓晓小姐和其他员工热心的帮助我们,让我们能舒服的入住和旅游!可惜我忘了在房里拍几张照
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie9.6% of visitors choose this area
The hotel is located at the entrance of Baofeng Lake Scenic Area, the filming place of Zhangjiajie Wulingyuan Journey to the West, a few minutes' drive from the east gate of Zhangjiajie National Forest Park to Wulingyuan and the bus station, the hotel provides Chinese and Western breakfast, infinity swimming pool, conference room, gym, coffee bar, tea bar, laundry, barbecue area, supermarket, parking lot, clothes drying and other supporting facilities, implanting the life of people in the city into the depths of the mountain, enjoying the fresh breath of the mountainThe hotel is located in the hinterland of the transportation hub of Wulingyuan Scenic Area, Lotus Airport, West High-speed Railway Station and Bus Station can be reached by public transportation, and is also equipped with banks, hospitals, special snacks, bars, large shopping plazas and other supporting facilitiesThe hotel has hundreds of outdoor parking spaces, all rooms are equipped with intelligent voice system, intelligent toilet, minibar refrigerator, brand toiletries, chaise longue and laundry room ironing on the 6th floor, providing convenient conditions for your travelThe hotel provides sign door pick-up service, special afternoon tea, poolside bar drinks, butler itinerary customized service center, and all the staff of the hotel are waiting for your visit.
GGuest User2025.04.05
This is a new boutique hotel named Utopia Hotel. The hotel has already contacted us 4 days before our check in date to confirm and ask if we need a pick-up. They provide one time free transfer from the city (pick up/drop off) and free transfers to/from the national forest.
All the staff, including the owner, were very helpful in purchasing parks tickets and suggesting the routes. They always try to ensure we get everything we need. The hotel has many foreigners, so no worries for communication.
The room itself is really nice. Beds are firm. Besides the master bed, there is a tatami bed. The mountain view from the room is amazing! It is a smart room (as in many other hotels in China). The air condition is operated by the Baidu AI assistant. But since it's in Chinese, you can just ask the remote from the front office.
They have 2 washer-dryer units, 2 washers, 1 dryer and 1 steam iron on the 6th floor. The detergent is also provided.
The location is almost at the end of Baofeng Road and at the quieter side. It's about 15-20 minutes walk to Xibu Road. We can easily find food and convenience outside the hotel. There's a massage place right beside the hotel.
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park,Zhangjiajie57% of visitors choose this area
The hotel is located next to the cableway station of Tianmen Mountain National Forest Park, a 5A-level core scenic spot in Zhangjiajie, facing Tianmen Mountain and Tianmen Cave, as well as the cableway and the high-altitude scenery of the whole city
The hotel is close to the core business district, Zhangjiajie city center bus station, hospitals, banks, catering services, transportation is very convenient, and it is a 10-minute drive from the high-speed rail station and the airport.
The hotel has a total of 135 guest rooms, with landscape beds, landscape twin beds, theme parent-child rooms, suites, etc., mainly supporting Chinese and Western restaurants, lobby bars, conference rooms that can accommodate more than 100 people, gymnasiums, laundry rooms, cafes, Internet celebrity check-in areas on the terrace on the third floor, a total of 300 indoor and outdoor parking spaces, foot baths on the fourth floor, KTV singing, 24-hour Meiyijia convenience store next to the hall on the first floor, as well as 4 passenger elevators and two robot services
All rooms of the hotel are lit and transparent, the entire Zhangjiajie city view and Tianmen Mountain view at a glance, each room is the whole house voice intelligent system, central air conditioning, automatic toilet, automatic curtains, Kohler brand bathroom, fresh air system, the guest room is also equipped with Minibar, some rooms are equipped with deep soaking bathtubs, bedding satin are made of 80 * 120 high-quality fabrics, skin-friendly experience is very comfortable, the functional facilities in the room are also very perfect
At present, the team members of the hotel are young and energetic young men and women, with professional technology and first-class service to give back to our customers, welcome friends from all over the world to stay at Wyndham Garden Hotel Zhangjiajie Tianmen Mountain, your arrival, our story has just begun......
AAnonymous User2025.03.05
Booked a family room for 3 pax for a night. The room was spacious and smart (installed with a smart assistant). The hotel staffs were very friendly and helpful. They even offered free supper to be delivered to your room. Laundry and dryer services were free to use, but the service staff went one up and helped us to put the washing load into the dryer when the cycle was completed. And the best part was that they folded the clothes neatly after the drying cycle was completed! This was really unexpected and one of the best services I have experienced so far. Breakfast variety was great too.
Excellent
1839 reviews
9.6/10
Price from
PHP 3,634
per night
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Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie9.6% of visitors choose this area
The hotel is located near the entrance to the Wulingyuan Sign Gate of Zhangjiajie National Forest Park. It is located in the center of the core scenic spot of Wulingyuan. It is a five-minute walk from the sign gate, a one-minute walk from the nearby bus station, and a five-minute walk from the Tujia Mysterious Drama and Charming Xiangxi. , surrounded by shopping malls, restaurants, shopping malls, pharmacies, banks, foot massages, night markets, and shopping are very convenient. It is a half-hour drive from the Grand Canyon Glass Bridge, a 15-minute drive from Huanglong Cave, and a half-hour drive from Tianmen Mountain. The hotel is a boutique hotel with a very high-end decoration. It has various types of guest rooms, including double beds, twin beds, triple rooms, parent-child rooms, family rooms, etc. The walls are wrapped with wood veneer, the floors are made of wooden floors, and the windows are made of imported double-layer sound insulation. Glass, the bedding is made of goose down quilt, the knitting density of the linen is 80, the mattress is moderately soft and hard, which meets the popular needs. The hotel has a 24-hour exclusive butler service, which saves time and worry for the family in food, accommodation, travel, shopping and entertainment. Create a high-end boutique hotel renowned for its service.
NNELLI_KHA2025.04.05
The hotel’s location is great. Very close to the National part, just 5 minutes by walk. The staff is very friendly and helpful. The room is really comfortable and cozy, with modern facilities.
Breakfast is not so varied, we’d like more choices for it. Also there’s a KTV nearby, and we heard loud singing from downstairs, it was a little bit annoying.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie9.6% of visitors choose this area
The ZiShan Ecological Resort is an ideal spot for travelers wanting to discover the city. The ZiShan Ecological Resort offers a pleasant stay in Zhangjiajie for those traveling for business or leisure. Zhangjiajie West Station and Zhangjiajie Hehua Airport are located 24km and 32km away respectively. The nearby area boasts an abundance of attractions including Dragon Tail, Yuanjiajie Scenic Area and Huangshi Village. In their spare time, guests can explore the hotel's surroundings. Guests of this Zhangjiajie hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
GGuest User2024.07.21
This was a 5 star experience, it was amazing, the service was very personalized. They had someone in charge of our stay in the hotel so anything you needed you could just text the person and they will do their best to make your experience excellent. Our person in charge was 小张 and he made our stay feel so good. 100% recommend this stay, so relax. The only thing is that it’s far away from the city. So if you want city experience then don’t stay here because it is 40 min from the city. This is up in the mountain. In summary, the views here are sooooooo damn pretty and I love it.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie9.6% of visitors choose this area
On this magical and beautiful land of Zhangjiajie, Wyndham Grand Zhangjiajie is like a brilliant pearl, exuding unique charm.
The hotel enjoys a superior geographical location and extremely convenient transportation. It is about 25 kilometers away from the West High-Speed Railway Station and only about 35 kilometers from Zhangjiajie Hehua Airport. Whether it's tourists coming from afar or business travelers, they can all reach the hotel easily.
Upon entering the hotel, the building area of nearly 30,000 square meters showcases its grandeur and extraordinariness. The 208 meticulously designed guest rooms and suites are a perfect combination of comfort and quality. Intelligent devices dominate the interior, enabling every guest to enjoy convenient and efficient high-end services. Here, just with one instruction, various needs can be met, and a sense of comfort will arise spontaneously.
The hotel's supporting facilities are all available, fully meeting the diverse needs of guests. The multi-functional meeting rooms are equipped with advanced equipment, providing an ideal venue for business meetings and activities. The lobby bar is filled with an elegant atmosphere and is a great place to relax and savor delicious drinks. The chess and card room as well as the tea room are full of fun and cultural flavor, allowing guests to experience unique pleasures during leisure and entertainment. The fitness center has a complete set of equipment, helping guests to stay energetic during their trips. The outdoor swimming pool is even more appealing. While swimming, guests can also enjoy the surrounding beautiful scenery.
Gourmet food is a major highlight of the hotel. The All-Day Dining Restaurant, Huixiang Hall, located on the second floor, covers an area of 800 square meters and can accommodate 300 people dining at the same time. The professional chef team has excellent cooking skills and is proficient in preparing various cuisines such as Tujia cuisine, Hunan cuisine, and Guangdong cuisine. Each dish is excellent in terms of color, aroma, and taste. While satisfying the taste buds, it also enables guests to appreciate the food cultures of different regions.
The hotel's management team is experienced. They provide warm and considerate services for every guest with a passionate and professional attitude, making guests feel the warmth and comfort of home here. Since its opening, relying on its outstanding quality and excellent services, this hotel has become the top choice for numerous tourists and business people.
GGuest User2025.03.16
This is absolutely a great hotel! The service is impeccable. The rooms are huge and clean, also views are great. Lily and other staff members was so great at helping me settle in and so kind to order me take out when I had a tiring day exploring. This hotel is fabulous and in great location to the east gate of national park. For Breakfast there is a massive choice selection which is great.
Thank you so much Lily for making my stay memorable. I will be coming back.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie9.6% of visitors choose this area
With an extremely unique private river-view, Happy Stay is more like a treasure resort hotel, located close to Golden Whip Stream, only a few minutes walking distance to Wulingyuan National Forest Park entrance and to Wulingyuan bus station, 20 minutes to drive to Zhangjiajie west train station, 30 minutes to drive to Tianmen Mountain and Glass Bridge.
The hotel is located at Wulingyuan city center, easily approaches shops, restaurants, pharmacy, banks, cinema, bars, bakeries and coffee shops. The hotel has varied type of rooms: rooms with balcony, rooms with yard, rooms with bathtub, and rooms for family. More importantly, hotel staff can speak fluent English, will give guests advice on how to make travel easily here.
SsKyang2025.03.13
The location of the B&B is very good, just a short walk from the East Gate of Wulingyuan. The hotel has its own leisure hall and river downstairs, which is especially suitable for relaxing. The B&B has its own underground parking lot, which is very suitable for self-driving tours. Since it is newly opened, all facilities are very new, including toiletries, showers, toilets, projections and other facilities. The boss is very nice and can plan tours according to the customer's itinerary and help buy tickets, which is very good.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie9.6% of visitors choose this area
Located in the heart of Zhangjiajie, Hunan Province, next to the Wulingyuan Central Scenic Area Bus Station, Xiangxi Zhilian Boutique Hotel enjoys a prime location.
The hotel embodies the spirit of “falling in love with a mountain, finding a home,” making guests feel like family. Xiangxi Zhilian has been thoughtfully designed with a “home away from home” theme, providing a warm and intimate experience.
Our hotel offers a variety of charming rooms, including Xiangxi-themed suites, the romantic One-Meter Sunshine King Room, family suites, and cozy attic twin rooms. These accommodations are perfect for couples, family getaways, or trips with friends.
Guests can enjoy a specially crafted wellness breakfast and attentive concierge services, including airport pickup and custom travel itineraries, ensuring a warm, welcoming experience. Embrace the beauty of Zhangjiajie with the comfort of home at Xiangxi Zhilian.
PPramotsiri2024.09.09
September 2024, We stay here for 2 nights. Hotel is next to Wulingyuan bus stop. Good location. I went to Zhangjiajie National Forest Park by taxi at 6rmb. Easily to get Zhangjiajie grand canyon by bus no.4 for 12rmb. Our room was good and clean. The owner of the hotel were really nice. They helped everything we requested. We are happy to stay here.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie9.6% of visitors choose this area
The is located in the center of Wulingyuan National Scenic Spot, Zhangjiajie National Forest Park. The hotel is very convenient and fast to each scenic spot. It only takes about 10 minutes to walk to the scenic spot. It is adjacent to Jinbianxi, charming Xiangxi, and surrounded by restaurants, pharmacies, supermarkets, night markets, etc. The facilities in the store are complete, including a tea room, terrace garden, laundry room, small bar counter, etc. During leisure time, you can sit down and enjoy tea, listening to friends from all over the world share interesting stories. Welcome all friends to come.
Hotel near 72 Wonder Tower/Dayong Ancient City,Zhangjiajie33.3% of visitors choose this area
The hotel is located on the banks of the Lishui River in the core city of Zhangjiajie City, with a beautiful environment, overlooking Tianmen Mountain and the long Lishui River. The decoration of the hotel is a full set of solid wood customization of domestic first-line brands, and the bedding is all well-known international brands, ensuring safety, harmlessness and excellent comfort. There are spacious seating and dining areas. The transportation around the hotel is convenient, and parking is provided for staying guests. The hotel is close to the high-speed rail station and the airport.
GGuest User2024.06.22
I recently had the pleasure of staying at this hotel during my visit to Zhangjiajie, and it was an outstanding experience from start to finish. This is a fantastic place to stay if you want to explore Zhangjiajie. The location is convenient for accessing all the main attractions, making it an ideal base for sightseeing.
From the moment I arrived, I was impressed by the warm welcome and exceptional service provided by the staff. They are exceptionally friendly, supportive, and always ready to assist with any requests or questions. Their dedication to customer satisfaction truly sets this hotel apart.
The hotel itself is modern and the rooms are spacious, clean, and equipped with all the amenities you could need for a comfortable stay.
Overall, I had a wonderful stay at this hotel and would definitely recommend it to anyone visiting Zhangjiajie. Whether you’re traveling for business or leisure, this hotel offers everything you need for a comfortable and enjoyable stay. I look forward to returning on my next trip to Zhangjiajie.
Excellent
783 reviews
9.6/10
Price from
PHP 1,998
per night
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Top 12 Premium-Hotels in Zhangjiajie
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Discover our curated selection of premium hotels in Zhangjiajie for your next stay
No.
1
9.4/10
1943 review
Neodalle Zhangjiajie Wulingyuan
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Friendly front desk staff""Classy environment"
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No.
2
9.5/10
985 review
Hampton by Hilton Zhangjiajie National Forest Park
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Delicious breakfast""Great amenities"
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No.
3
9.6/10
1839 review
WYNDHAM GARDEN ZHANGJIAJIE TIANMEN MOUNTAIN
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Convenient location"
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No.
4
9.1/10
1526 review
Pullman Zhangjiajie
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Convenient location""Delicious breakfast"
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No.
5
9.3/10
1811 review
Country Garden Phoenix Hotel
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Delicious breakfast""Great view"
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No.
6
9.2/10
2676 review
Huatian Hotel
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Friendly front desk staff"
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No.
7
9.6/10
767 review
Home2 Suites By Hilton Zhangjiajie Tianmen Mountain
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Large rooms"
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No.
8
9.2/10
301 review
WYNDHAM RUIJINGMANSHAN HOTEL
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Great amenities""Delicious breakfast"
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No.
9
9.5/10
1218 review
Sunshine Hotel & Resort Zhangjiajie
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Friendly front desk staff"
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No.
10
9.3/10
164 review
Zhangjiajie National Forest Park Renjoy Hotel
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Great amenities""Delicious breakfast"
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No.
11
9.3/10
258 review
Country Garden Phoenix Suites Hotel
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Classy environment""Delicious breakfast"
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No.
12
9.2/10
445 review
Blue Bay Hotel
Hotel near 72 Wonder Tower/Dayong Ancient City, Zhangjiajie
"Delicious breakfast""Classy environment"
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Latest Reviews for Zhangjiajie Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.9/10
Perfect
GGuest UserThe boss is very nice. He helped us book tickets for the scenic area before we went there, and also helped us plan the itinerary for our weak legs. The air conditioner was turned on before we arrived, and the hot water was hot enough without waiting. It was mountain spring water, which touched people who are afraid of cold in the north. We drank black chicken soup for two nights in a row, and grilled sausages and bacon. Most of the ingredients were raised or grown by the boss himself, such as the sausages were made from his own pigs. The boss also took me to chop bamboo. It is a good place to get away from the city, a great experience!
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 9.6% of visitors choose this area
Price per night from:PHP 3,327
9.8/10
Perfect
AAnonymous UserWe had an amazing stay at this hotel. I couldn't be happier with our experience! The staff were incredibly accommodating, allowing us to check in early at around 7 AM, which was a huge relief since regular check-in isn't until 2 PM. They had a room available, and we were pleasantly surprised at how welcoming the staff.
The room itself was spacious, bright and clean featuring a large window that offered stunning views of the city. The location was convenient, close to public transport and taking taxi is cheaper going to train stations and cableway.
I highly recommend this hotel for anyone looking for a comfortable stay with friendly service!
Hotel near 72 Wonder Tower/Dayong Ancient City, Zhangjiajie 33.3% of visitors choose this area
Price per night from:PHP 2,136
9.7/10
Excellent
NNanabananaThe room is clean and the hotel atmosphere is really nice and peaceful. Hotel picked us up from the train station and also dropped us which is very nice. All the staffs are very nice and helped us in every way they could. They also helped us bought tickets for the national park and dropped us off and picked us up when we were done. The hotel restaurant is unbelievably cheap and tasty. The dogs are super cute and friendly. They have some activities for guests to do if we are interested. The hotel is not so far from the east gate but since they are dopping/picking us up it doesn’t really matter. They are currently building something more on top of the mountain when they are done it would be amazing to come and stay here again 🤗
P.s. they have various type of breakfast including noodles I was mindblowed.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 9.6% of visitors choose this area
Price per night from:PHP 5,993
9.7/10
Excellent
MmadericA fantastic stay in a truly wonderful area. I managed to spend two days in the park then one day at Tianmen mountain then another at Zhangjiajie Grand Canyon. Absolutely amazing. As for the hotel everything was perfect but the best thing was the owner. He was so helpful and made things so easy for me. Even took me to the bus station one day to help me. Everything absolutely perfect thank you
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 9.6% of visitors choose this area
Price per night from:PHP 699
9.6/10
Excellent
GGuest UserThis time, the experience of Shangyunyan B&B on the top of Zhangjiajie Mountain was perfect! When you open the window, you can see the rolling sea of clouds and the green mountains, as if you are in a paradise. There are ingenuity hidden in every corner of the B&B, from the exquisite green plant arrangement to the artistic decorations, every shot is a blockbuster. Sitting on the viewing terrace, tasting the fragrance of tea, accompanied by the beautiful scenery, it is comfortable and photogenic! The service is also very considerate, the staff is warm and thoughtful, and the stay is safe and comfortable. I strongly recommend it to every friend who comes to Zhangjiajie!
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 9.6% of visitors choose this area
Price per night from:PHP 7,046
9.6/10
Excellent
TThereseWe had a very nice stay, we stayed 3 people in one room. The room we stayed in was very big and had its own unique style. It was very clean. The hotel is very close to the South Gate of the park. It's a little hidden away from the road, but they were very quick to come and pick us up and drove us to the park entrance every day free of charge. Breakfast eggs come from free range chicken on the ground and they were excellent. Over all the food was very good. It's a small hotel run by a family and they are all very nice and helpful with planning your stay. Location is beautiful. We really enjoyed our stay.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 9.6% of visitors choose this area
Price per night from:PHP 3,365
9.5/10
Outstanding
NNathanwThe location is perfect! A few minutes walk to the East gate and a 1 minute walk to the nightly street market. The receptionist or boss is very friendly and helpful. He provides a lot of information and can book the National Park tickets for cheaper than I could find. The whole hostel is very clean and the beds are comfortable. Each bed has a curtain, lamp, and can charge two things. Their is a nice lobby and also a rooftop for people to relax.
The only thing to be aware of is that there are only squat toilets in the hostel.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 9.6% of visitors choose this area
Price per night from:PHP 492
9.4/10
Outstanding
GGuest UserOur holidaying at Zhangjiajie was memorable not just because of the most astounding natural beauty of the place but also because of one of the most memorable experiences at the hotel we stayed in: ‘Harmona Resort and Spa’. The warm and friendly staff here created a very welcoming atmosphere.
We experienced excellent customer service with friendly and approachable attitude displayed by every member of the staff. They had the ability to anticipate needs of guests and respond promptly.
Though we did not know Mandarin, we never felt isolated because of the extra length the staff went to translate using technology.
The staff also handled specific requests quickly and were excellent in resolving issues. We had problem with our electrical plugs and adapters. Cherry from the Front Desk patiently spent hours and found a solution that allowed us to charge all our electronics on the local system.
The staff particularly at the restaurants displayed cultural awareness and showed sensitivity to our vegetarian meal requests.
Special mention must be made of Front Desk Staff particularly Cherry who positively responded instantaneously to any of our requests.
Housekeeping Staff also responded immediately to our request for sorting out the WiFi issue.
I and my wife would like to specially thank Hq Du, an extremely pleasant and helpful lady at the restaurant where we had our daily breakfast. Donghua and Fang ant this place also went out of the way to make the daily breakfast an experience to remember. All the three anticipated our needs and were always friendly and cheerful.They walk the talk in customer service. When my wife did not go for buffet breakfast as she was working out, they insisted on packing the breakfast for her. Also, on the day we were leaving, they packed take away food for the road. This was highly thoughtful of them.
We would also like to thank Roland, Yuan Quioyun and Lora from the Chinese restaurant, who prepared for us off-the-menu Chinese vegetarian dishes which proved to be very delicious.
Overall, we had an incredibly lovely experience at this resort and would strongly recommend visitors to Zhangjiajie to stay at this place.
- **Feedback Mechanisms**
- Encourage staff to share experiences and feedback for continuous improvement.
- **Recognition Programs**
- Acknowledge and reward exceptional service to motivate staff.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Cili 9.6% of visitors choose this area
Price per night from:PHP 5,263
9.4/10
Outstanding
GGuest UserExtremely clean and well maintained: any small issue that arose was quickly fixed. Location is optimal if visiting the national park, as the hotel lies at a 15m walk away from the Zimugang (Central Entrance) of the park. Sadly, delivery apps do not deliver to the hotel, so one should make sure to have some snacks handy. Didi service works in the area of the hotel at any time of the day and night.
The host is fantastic as he offered us a ride to the entrance for both days that we visited the park. He also provided a driver to pick us up from the airport and gave us several recommendations on activities.
Breakfast is essential but very tasty: be sure to come early, as few dishes might finish (especially baozi and dumplings).
In the winter, some amenities like the pool and the balcony are harder to enjoy, due to the weather.
All in all, highly recommended experience if planning to have easy access to Zhangjiajie park, combined with a very pleasant room and stunning views. Really worth every penny.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 9.6% of visitors choose this area
Price per night from:PHP 3,419
9.2/10
Very Good
SSS-SingaporeReach ZJJ west station via the high speed rail from Changsha. After Existing the station, keep left to the Bus Station to WuLingYuan. Need to tell the staff there so they will ask the bus to detour into the station to pick ups up. Cost 13RMB per trip. Tell the Bus driver u going to East Gate, Dong Meng. You will alight after the round about along WuLing Road. From there it's just a 5 mins walk to the hotel. Greeted by Mr Yang. the owner of the hotel. I reached the hotel early at 10am, Mr Yang is nice enough to prep the room early and let me check-in. He orientated me to the surrounding and suggest my route to tour the national park. I was staying there for 3 nights. So i bought the 4 days entry ticket + unlimited Cable Cars(3 routes) & BaiLong lift ride. Very worth it if you are staying there for 4 days. Mr Yang helped me to purchase the ticket at a discount price (488RMB). Totally enjoyed the walk, hike, climb, cable car rides & lift rides as it's a low tourist season. But I make an effort to wake yp early and take the first scenic shuttle bus to the locations. The East Gate opens at 7am in the morning, closed at abt 730pm. The East Gate where the WuLingMeng landmark building is, is where all the shuttle buses will depart to the different locations, eg, to TianZhiShan, BaiLong Elevator or Ten Miles gallery. I will usually Didi to and back from the East gate to the hotel, cost abt 6-8RMB. Walking is about 1.5km. 15mins. I skip the Grand Canyon as I think it's abit overpriced and not very scenic. After the stay, I took the same public bus to ZJJ city for TianZhiShan. The pickup location for the public bus is at the same round abt, just wave at the blue bus with the label to ZJJ. Price is also 13rmb and can be paid onboard via WeChat pay. My Yang help me to buy the mountain ticket in advance as its always crowded there. I paid 238rmb for Route 2 ticket which is taking the bus up the mountain and cable car back to the city. It was super nice up in the mountain and the cable car ride was a superb experience. If you need more info can email me @ *****************. Can share more with u solo traveler. Additional Info: The location of the hotel is the best I feel, there are many shops and eatery. Do not stay at the west gate area of WuLingYuan, it's very inconvenient there. The room of the hotel is super big and clean. Bed is VERY comfortable. You have everything you need in the room. Mr Yang will often make me Chinese tea and chit chat. Very friendly and humble boss. Will definitely come back and stay in his hotel again.
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