Spissstrasse 52, Zermatt, Canton of Valais, 3920, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
9.5/10
Amazing
67 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.3
Cleanliness9.6
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All reviews(67)
Positive reviews(66)
Reviews with photos/video(31)
Delicious breakfast(13)
Large rooms(9)
Loved the view(7)
Many amenities(7)
Close to train station(7)
Great swimming pool(6)
Easy to get around(6)
Offers pick-up/drop-offs(5)
Negative reviews(1)
Anonymous User
Garden View One-Bedroom-Twin Room
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Jul 7, 2025
Nice and cosy resort in the alps of Zermatt. One of the best hotel which I have stayed during this trip.
Anonymous User
One-Bedroom Family Room
Stayed in Apr 2025
Family
18 review
10/10
Outstanding
Posted on May 21, 2025
Enjoy my stay in this resort during my zermatt trip. Can see nice matterhorn view in the morning from the room. Nice breakfast. Will recommend.
Ms 1
Panoramic Quadruple Room, Mountain View
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 6, 2025
Everything is excellent. I was very impress by the view of Matterhorn. I will strongly recommend to my families and friends to stay at Alpen Resort & Spa. There are lots of indoor activities and facilities to enjoy.
LEONG SHENG
One-Bedroom Family Room
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Aug 1, 2025
Great Matterhorn view from balcony. Even though the breakfast repeated for my 3 nights stay, but we still never tired with these tasty food. The location just near to Zermatt station and easily can travel to Gornegrat station. Just use the public phone at Zermatt station, then hotel will assigned EV car to pick up
Guest User
Garden View One-Bedroom-Twin Room
Stayed in May 2025
Couple
8 review
8.5/10
Very Good
Posted on Jul 1, 2025
Tip that hotel has shuttle bus from station. Swimming pool indoor very relax. Staff are nice and friendly. Room is comfortable and functional.
Anonymous User
Panoramic Twin Room, Mountain View, Mountainside
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 14, 2025
Great viewing. Good location, close to the train station. Nice breakfast.
Noorulhuq
Two-Bedroom Family Suite Garden View
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 25, 2025
Very nice family room with great amenities in walking distance.
Alpha c
Panoramic Quadruple Room, Mountain View
Stayed in Jun 2024
Traveling with friends
16 review
10/10
Outstanding
Posted on Aug 13, 2024
It’s a proper ski resorts with excellent location and amazing breakfast
Ka Lo Carol
Garden View One-Bedroom-Twin Room
Stayed in Mar 2025
Family
13 review
10/10
Outstanding
Posted on Jun 28, 2025
Very great hotel with excellent facilities
Qianna Gina
One-Bedroom Family Room
Stayed in Mar 2024
Traveling with friends
12 review
10/10
Outstanding
Posted on May 4, 2024
Good service- provide transport to the train station
Food was nice.
Staff was friendly
Yao Seong
One-Bedroom Family Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 8, 2025
highly recommend
Xddddd
Panoramic Twin Room, Mountain View, Mountainside
Stayed in Jun 2023
Traveling with friends
10 review
10/10
Outstanding
Posted on Aug 18, 2023
U can see Matterhorn in the hotel. The room is clean and comfy. Breakfast is fine and it will be good if larger variety of food can be provided
Ryan
Single Room
Stayed in Nov 2023
Solo traveler
10 review
8.5/10
Very Good
Posted on Feb 2, 2024
This hotel offers a decent location, although it requires a bit of a walk from Zermatt train station. However, the reward is a beautiful Matterhorn view from the hotel room, which is a delightful feature. The breakfast was typical of Swiss hotels, but the real highlight was the impressive range of facilities, including an open-air jacuzzi, gym, sauna room, and indoor swimming pool, providing guests with various options for relaxation and recreation. As for the room itself, it met our expectations. Overall, a pleasant stay with some great amenities.
Jasmine
Panoramic Quadruple Room, Mountain View
Stayed in Oct 2023
Family
1 review
9.0/10
Great
Posted on Nov 28, 2023
We booked a room for 4 people. However, it's inconvenient to share only one bath room.