Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.6
Service8.7
Cleanliness8.9
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All reviews(163)
Positive reviews(148)
Reviews with photos/video(67)
Convenient location(17)
Classy environment(11)
Loved the night views(11)
Many dining options(6)
Close to scenic area(6)
Offers pick-up/drop-offs(5)
Friendly front desk staff(5)
Door broken(3)
Negative reviews(15)
Guest User
Songxue Zhai 305 Panoramic Waterfall View Of Furong Town Standard Twin Room
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Jul 29, 2025
The complimentary pick-up service was a thoughtful touch. Our room was clean, tidy, and pleasantly cool. The owner provided incredibly attentive and friendly service, and the view from the room was fantastic.
Original TextTranslated by Google
Response from Property: We pick up at the high-speed rail station because all guests are here for the first time and are not familiar with the place, so we have to pick them up. Your evaluation has given great encouragement to the hotel. We will continue to work hard and wish you a pleasant journey.
Anonymous User
Bamboo Forest Panorama Standard Double Room
Stayed in Jun 2025
Family
8 review
8.0/10
Very Good
Posted on Jul 28, 2025
The small balcony wasn't as big as I expected. It's very close to the waterfall. It's tough for brick-and-mortar businesses, so I encourage everyone to support them!
Original TextTranslated by Google
Response from Property: 有緣看瀑布全景,感謝你在百忙之中給酒店點贊,再次謝謝你
Guest User
Bamboo Forest Panorama Standard Double Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 9, 2025
The experience at this hotel instantly charmed us, with the bamboo grove viewing platform becoming a cherished, therapeutic escape from travel weariness.
The hotel environment possesses a naturally serene aesthetic. Sunlight streamed through the floor-to-ceiling windows, complementing the greenery in every corner, and the air carried a subtle, earthy fragrance. The corridors were laid with thick carpets, muffling footsteps, and adorned with elegant ink paintings. Soft, warm lighting cast a gentle glow, making walks through them exceptionally soothing.
Our guest room was clean and cozy. Stepping onto the balcony opened onto the viewing platform – wooden railings framed a lush bamboo grove. Tall, straight bamboo stalks with densely layered leaves swayed and rustled gently in the breeze. Standing there, surrounded by such vibrant greenery, even the air felt crisper. In the evening, the setting sun cast golden patches through the gaps in the leaves, with the shifting light and shadow creating the illusion of a secluded haven. On the fifth floor, there's another viewing platform offering panoramic vistas of Furong Town. Guests can also enjoy complimentary karaoke, singing while admiring the views and dining – we were absolutely thrilled with this experience!
The service was a significant highlight. At check-in, the front desk readily shared tips on the best viewing times for the platforms. The cleaning staff were quiet and respectful while tidying and even discreetly swept fallen leaves from the balcony. When we wanted to sit on the viewing platform, staff promptly brought rattan cushions – every detail reflected their thoughtful consideration.
Overall, this place seamlessly blends natural tranquility with warm, attentive service, ensuring a supremely comfortable stay. We'll definitely be back here on our next trip. This stay stands out as one of the most satisfying travel experiences I've had, even compared to numerous famous attractions I've visited!
Original TextTranslated by Google
Response from Property: 感謝你在百忙中給酒店這麼好的評價,確實我們優勢酒店位置好,可以俯視整個芙蓉鎮全景,期待再次相遇,看美景,祝你旅途愉快
MARCELA JAZMIN
Longming Zhai 311 Bamboo Forest Panoramic Double Bed Room
Stayed in Mar 2025
Solo traveler
10 review
10/10
Outstanding
Posted on May 1, 2025
This hotel is very clean, I had a good rest, the staff were so kind and helpful
Response from Property: Thank you for your recognition, foreign friends. I wish you a pleasant journey in China.
Guest User
Yanyuge Panoramic Waterfall Double Bed Room With Furong Town View
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Jul 2, 2025
The hotel staff member were very friendly and helpful, full of smile. The food were excellent, the show were amazing.
Response from Property: The beautiful scenery of Furong Town is waiting for you to enjoy. I wish you a pleasant journey, good people have good dreams, and look forward to meeting again.
Guest User
Yaohua 200 Studio With Waterfall View
Stayed in Jul 2025
Couple
4 review
5.5/10
Posted on Aug 16, 2025
Balcony had a lots of spider webs and we even killed a massive spider
Response from Property: 讓你受驚了,你們是國外朋友,可能沒做過攻略,我們這邊屬於山區,有蟲子這些都是非常正常的一件事情,我們又是在瀑布的旁邊房間是可以看到芙蓉鎮夜景的,也有帶陽台陽台上。這個更加難免了。希望你在中國玩的開心,多瞭解一下我們大中國
Guest User
Longming Zhai 311 Bamboo Forest Panoramic Double Bed Room
Stayed in Mar 2025
Solo traveler
2 review
7.5/10
Posted on Apr 21, 2025
Beautiful location. View only for rooms that are even number
Staff was trying to be nice but communication was difficult
Breakfast is only soup. Delicious, but its the only option. No coffee, only tea
Response from Property: Have a good time, welcome to the town again, look forward to the beautiful scenery
Ludivine974
Bamboo Forest Panorama Standard Double Room
Stayed in Mar 2025
Couple
8 review
6.5/10
Posted on May 19, 2025
Room was okay but does not look like picture and was quite old.
Staff not providing any information nor try to communicate.
Response from Property: Have fun along the way
Saraswathysaras saras
Yaohua 200 Studio With Waterfall View
Stayed in Jul 2025
Couple
3 review
6.0/10
Posted on Aug 28, 2025
Staff quietly friendly. But clean be improved
Response from Property: I wish you a pleasant journey, learn more about China, and learn more good things.
Anonymous User
Nuanxiang 203 Scenic Twin Room With Balcony
Stayed in Feb 2025
Couple
5 review
6.5/10
Posted on Mar 11, 2025
Broken shower head, having difficulties to control water temperature while showering
Response from Property: Have fun and be rich every year, come to our great China often
Tomas Saralegui
Zhuyi Xuan Forest View Panoramic Twin Room
Stayed in Jul 2024
Traveling with friends
10 review
8.5/10
Very Good
Posted on Aug 23, 2024
The hotel is very nice, on top of a restaurant. The rooms were very beautiful. We booked a “panorama room” thinking it might have a view because of the name. Since it didn’t, we asked for an upgrade to a room with waterfalls view. Fortunaly, there was availability, so the team helped us change rooms. The view from the balcony was really amazing. It’s worth adding that the hotel is inside the scenic area, where taxis can’t arrive. Ours left us in the closest gate (Liang Bridge), purchased the tickets, and we walked a short distance (300mts).
Response from Property: Thank you for staying. We'll do better in the future
Guest User
Wentiantai Panoramic Waterfall Studio
Stayed in Aug 2025
Family
7 review
10/10
Outstanding
Posted on Sep 21, 2025
Everything was perfect
Response from Property: 有機會再相聚芙蓉鎮美景之中,好人必有好報,一路玩的開心
JoeVeerapong
Feishui Waterfall Panoramic Double Bed Room
Stayed in Nov 2023
Family
3 review
4.0/10
Posted on Jan 14, 2024
I booked 2 rooms in this hostel. One for my parents in their 60s and the other for me. I decided on this hostel because I saw the picture and the info that the room has a waterfall view. Which does, although it turns out that the hotel itself isn't located adjacent to the waterfall. It's just that it's the highest building around so it could offer a better view of the waterfall.
The glass pane is a bit misleading. The view of the waterfall can be seen by the balcony. However, looking through the glass pane and you could only see lots of weeds crouching over old roofs. The room itself is also very small.
I need to give the hostel 3 stars for its service because initially I booked for the wrong date and the condition doesn't allow for modification. So I reached out to the owner via Wechat with the phone number given. With some language barriers to figure out, the owner was kind enough to modify the date for us.
But otherwise, I would have given the service less than 1 star for the fact that my parents' room was on the 4th floor without elevator, and the butler, upon seeing their huge loaded luggage, went instantly to get my parents' smaller, lighter carry-ons and rush up the stairs without looking back despite the fact that my parents tried to call them many times.
The amenities were in a pretty mess. The downstairs is a lousy restaurant with children watching tvs and elders eating here and theirs. We spent so much for the balcony's view but regrettably the balcony lamp was broken. The toilet was a sit-up kind, my room is the regular, impressively with the electronic fancy kind. But using them once got it clogged and asking the reception to have her hand us the plumbing stick for us to fix ourselves... waking up early in the morning only to find out that the hallways' light of the whole building was turned off and it was pitch dark. I have to go around and find the switch to turn on each myself. No need to mention the fact that I have to carry all our bags down myself since there is no one awake by the time I need to check out...
All in all, not really worth the money spent...
Response from Property: This hotel has the highest occupancy rate among foreign friends and locals. The rating is also the highest. It is also the most comfortable to stay in, and the view is also the most beautiful and the best location.
Far Off & Out
Zuiwengt Ting 301 Panoramic Waterfall Studio With Furong Town View
Stayed in Sep 2023
Couple
5 review
7.5/10
Posted on Oct 3, 2023
The hotel was in a great location. You can see the entire waterfall and city from your room.
There were only two main things that concerned us. The first was the smell. The hotel is located on top of a restaurant; therefore, you would often smell food in the room and in the halls. We did not quite enjoy the smell. The second is the cleanliness. Brooms and trash bags were left in the hallway as the cleaner cleaned the hotel. It felt quite unclean. The view on the side of the room/ hotel was also all trash. In the pictures, it looked like mountains or trees.
For foreigners, please check whether your room had sitting or squatting toilets. We had squatting toilets, but the photos did not show it.
Response from Property: Welcome to meet again
vazquezRuben
Zuiwengt Ting 301 Panoramic Waterfall Studio With Furong Town View
Stayed in Aug 2025
Couple
11 review
4.5/10
Posted on Sep 11, 2025
The attitude of the bespectacled receptionist at the hotel entrance left much to be desired, given that we asked her to please help us with a train reservation because we were having trouble with the app and it wouldn't let us book. After asking for the favor, she told us to figure things out on our own. Unfortunately, I think it's a serious lack of service that this person wasn't able to do, and therefore we DO NOT recommend this hotel. On a separate note, aside from what happened, I should note that the bathroom wasn't completely clean and the towels had holes in them...
They also don't have an elevator, and you have to carry your suitcase up to the second or third floor yourself.
Original TextTranslated by Google
Response from Property: We are not an international hotel. It is not that we cannot help you. Our front desk staff does not understand foreign languages. You are all foreign tourists. You can only buy high-speed rail tickets on your mobile phone. Because we do not understand, our language barriers are all inadequate and we cannot communicate.