Slender West Lake Hot Spring Resort Yangzhou

Slender West Lake Hot Spring Resort Yangzhou Reviews

Slender West Lake Hot Spring Resort Yangzhou

No.38 Changchun Road, Hanjiang District, Yangzhou, Jiangsu, 225000, ChinaView Hotel Details
Slender West Lake Hot Spring Resort Yangzhou
Slender West Lake Hot Spring Resort YangzhouSlender West Lake Hot Spring Resort YangzhouSlender West Lake Hot Spring Resort Yangzhou
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Slender West Lake Hot Spring Resort Yangzhou Guest Reviews

4.8/5
Excellent
9011 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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Positive reviews(8901)
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Classy environment(2144)
Relaxing hot springs(2118)
Perfect for kids(887)
Garden view(441)
Close to scenic area(367)
Has facilities for children(118)
Negative reviews(106)
Guest User
Ning Jing Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
In the busy life, we are always looking for a place to completely relax the body and mind. And the thin West Lake Hot Spring Resort, is such a dreamlike place, it with incomparable service, for each visitor to weave a beautiful memory. The moment he stepped into the resort, the enthusiastic and professional doorboy greeted him. With sincere smiles on their faces, they greeted us and quickly helped carry the luggage and guided us to the front desk. Xiao Zhang, the receptionist at the front desk, was even more impressive. without making us feel irritable about waiting. The room service of the resort is unique. When we open the door, the clean and warm environment suddenly greeted. The bed is soft and comfortable, the sheets are as white as snow and send out a faint fragrance, each fold seems to tell the heart of the staff. The facilities in the room are complete, and the layout is reasonable, from convenient charging sockets to exquisite toiletries, all take into account the needs of the guests. Every day the room cleaning is extremely meticulous, Tong Beibei housekeeper not only arranges the room in good order, but also considerate according to the use habits of the guests. Once we accidentally left a piece of clothes in the bathroom, and when we came back, we found that it had been neatly stacked on the bed, deeply touching the attention to the details and the respect for the guests' belongings. When it comes to catering service, it is a feast for taste buds. The waiters are like the messengers of food, knowing the menu and can recommend the right dishes according to our taste preferences. Whether it is the hearty buffet for breakfast, or the exquisite dishes of the meal, each food shows the superb skill of the chef.The ingredients are fresh, the cooking is just right, and the taste retains both local characteristics and innovative elements. In the process of dining, the waiter can always appear in time when we need it, to add drinks and change the tableware for us, but it will not disturb us too much, so that we can enjoy the pleasure brought by the food. In addition, the resort also provides room delivery service. Once we did not want to go out because we were too tired to play, so we ordered the food. arranged the table, so that we could enjoy the dining experience in the restaurant in the room. The hot spring service is the core highlight of the Slender West Lake Hot Spring Resort. From the The staff will regularly inspect the water temperature and water quality of the hot spring pool to ensure that every guest can enjoy the best hot spring experience. They will also provide guests with clean bath towels and drinking water. When we feel a little tired in the hot spring, they will carefully ask us about our feelings and suggest that we take a proper rest. In addition, the hot spring area and rest area, which is equipped with a comfortable lounge chair and warm blanket, when we come out from the hot spring, can rest here, enjoy a moment of peace, the staff will timely pass a cup of tea, to disperse the chill for us, that kind of caring feeling, as if in the home. Throughout the holiday process, the resort also praised its other servicesWhether it is the guidance service when visiting the park, or the quick response and processing when encountering problems, we can feel the professionalism and heart here. For example, when we asked about the surrounding tourist attractions, the staff not only informed us of the route and mode of transportation in detail, but also provided us with some small suggestions to play. These extra intimate actions made our vacation more perfect. I would also like to thank HanChao who has been following up for his meticulous care. In short, Slender West Lake Hot Spring Resort has created an unforgettable vacation trip for us with its excellent It will make you linger with services beyond your expectations.
Response from Property: Dear guest,Thank you so much for your high praise! We are overjoyed that you had an unforgettable experience at our resort. Your kind words about our doormen, front - desk staff, housekeepers, waiters, and hot spring attendants are deeply appreciated. We'll keep striving to serve you better.——Hyyh,Lobby Manager of Slender West Lake Hot Spring.
The Nomad
Family Room - Courtyard-View
Stayed in Aug 2024
Family
40 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The place is ready nice and there many activities that adults and kids can do. Mostly the hots springs and the small let area. The hotel is a big resort and it has a pool with sand that makes similar to a beach. Breakfast could have been better with more western options
Response from Property: Thank you for your evaluation and sharing. The breakfast in our village is mainly Chinese breakfast with Yangcheng style, the Yangchun noodles, small dumplings, and three-ingredient buns are all delicious. The problems you mentioned have been feedback to the catering department and given comprehensive training. Please rest assured, we will continuously launch more dishes and improve our service awareness and output efficiency. The resort is a garden resort hotel that emphasizes a relaxed and harmonious travel atmosphere. In 2022, we will launch the elegant and courtyard hot spring rooms, opening a journey full of rituals for travelers. Luxury can also be a discreet minimalism. During your stay, we will sincerely accept your valuable advice and feedback it to the relevant departments and hotel leaders. Your advice is our valuable wealth. We sincerely hope that you will have a completely new experience when you stay with us again and provide you with a better experience! Looking forward to seeing you again. Wish you a happy life! ——度假村大堂经理韩超
Alatariel
Elegant Family Friendly Room - Courtyard-View
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 6, 2025
Best location if you wanted to visit Slender Lake as the entrance is just across the road. There are restaurants to the left of the resort as well if opting to dine out. The resort is quite big, with separate buildings housing different types of rooms. Well catered for families with kids. We got the room with a hot spring inside so we didn’t visit the public one.
Response from Property: Dear Esteemed Guest,We are filled with joy and gratitude upon reading your praise for our hotel, as if the brightest star in the night sky has suddenly illuminated our world. Your stay with us is like a vibrant painting that unfolds in our memories. Your detailed and heartfelt description feels like a gentle stream, nourishing the hearts of every staff member at the hotel.We understand that this praise not only affirms our facilities and services but also acknowledges our dedication to providing heartfelt hospitality. We wish you warm sunshine and guiding stars on all your future travels. Meanwhile, we will remain here, eagerly awaiting your return to write more beautiful chapters together.Thank you for choosing us. We hope your life is filled with brilliance and success.Sincerely,Huang Yunhan, Lobby Manager of Slender West Lake Hot Spring Resort
Guest User
2-bed Room With Garden View
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Hot springs is very enjoyable and the location is perfect. We stated for two nights. All things are great.
Response from Property: The natural hot spring water gifted by nature is in the grass and woods beside the Slender West Lake. It is adjacent to the lake and mountains and blends in with the atmosphere. It is an experience full of hot springs. The hot spring water is smooth to the touch, which is an unprecedented comprehensive immersion from the senses to the soul. Relax your mind and enjoy the long-lost open-mindedness and carefreeness. On a slightly cool night, relaxing to your heart's content is the most romantic gift for yourself. Thank you for choosing us, remember to come often~——Li Xia, lobby manager of the resort
YangSG
Ning Jing Double Bed Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
It is very pleasure to stay in this hotel. Ghe staffs there are very friendly. It is very near to the slender west lake. We just walked over and have a very good night inside the slender West lake. We enjoyed the hot spring poor as well which is included in the room fare.
Response from Property: Thank you for choosing to stay at our resort, and thank you for taking the time to leave us a review. We have always strived for perfection in our service, aiming to achieve the highest level of guest-centricity, where every guest who stays with us will talk about us with enthusiasm and leave a memorable experience. We look forward to accompanying you on your journey of growth and will continue to strive to provide you with a better Noah's Garden Resort. We sincerely look forward to the time when we can meet again!——度假村大堂经理韩超
Wei
Hot Spring Villa (Double Bed)
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 29, 2024
I love this hotel with great appreciation. The mansion we stayed was well maintained and looked after. It has a in-house hot spring with a dedicated pool. Th sitting room is large and comfortable. There is a separate yoga room. Nice touch! The best of experience is from its well trained staff. We felt very welcoming all the time. I have already planned to come back and stay at Slender West Lake Spring Hotel Yangzhou in the coming winter.
Response from Property: Hello dear guests, the resort is located in the Slender West Lake Scenic Area, a quiet place amidst the hustle and bustle, within walking distance. The overall layout reflects the courtyard style of Jiangnan people. The architecture and garden design are also integrated with the beautiful scenery, and the internal and external environment is unique. It is very suitable for vacation and leisure with the family. Breakfast is a Chinese-style Huaiyang special buffet, and Yangzhou special morning tea is basically available. The Quyuan morning tea closest to our resort is very good, you can try it ~ I wish you a happy life and happiness every day ~ - Resort lobby manager Han Chao
Guest User
Comfy Queen Room
Stayed in Feb 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on May 3, 2024
Great hotel absolutley loved the hot springs. The location is ideal as you are right next to the lake and the breakfast is a must.
Response from Property: By the banks of Slender West Lake, amidst the vegetation and forests, there is a natural hot spring water gifted by nature, which blends seamlessly with the scenery of the lake and mountains. It is an atmosphere filled bathing experience, and the hot spring water feels smooth, providing an unprecedented comprehensive immersion from the senses to the soul. Relax your mind, enjoy the long-awaited openness and pleasure, the cool night, and relax to the fullest is the most romantic gift for yourself. Thank you for choosing us. Remember to come often—— Resort Lobby Manager Li Xia
Guest User
Hot Spring Family Villa
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Read books than travel, opening said walk travel, Yangzhou not to be missed, one thousand, picturesque, resort, hotel, service is great, the lobby manager “Han Chao”team warmly received us, the most profound image is the concierge little elder brother, “Long”, sunshine humor, charming smile, and help take luggage “Luo”is also very good, free can be in a time。
Response from Property: 尊敬的賓客您好,非常榮幸您選擇下榻揚州瘦西湖温泉度假村,我們致力於為每一位賓客提供優質舒心的服務,讓賓客真正體會至於此,心有榮焉”的奢華體驗。度假村位於瘦西湖東門對面,位置便利,花園式的入住環境,讓您泡温泉的同時盡享自然之美,温泉屬於國內天然偏硅酸·鋰温泉。隔壁揚州宴將傳統淮揚美食與地方特色文化相結合,提供傳統淮揚小吃及精緻淮揚菜,為您打造熠熠生輝的美食體驗。歡迎您再來揚州,期待與您再次相遇!——度假村大堂經理於潔
Uri
Queen Room With Garden View
Stayed in Apr 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on May 13, 2024
Wow very good location Good food Good and big room's All good
Response from Property: Dear guests, thank you for choosing Slender West Lake Hot Spring Resort and taking the time to share your stay with us. I am very happy to accompany you to spend a pleasant stay here, the cool breeze, the water waves, the sun fell in a pool of water spring, slightly drunk the inner poetry, in the natural artistic conception, to capture a period of free and comfortable elegant life, sincerely look forward to you in the near future to visit the resort again, enjoy an unforgettable holiday experience. I wish you and your family life and beauty, peace and happiness! -- Han Chao, hotel lobby manager
Guest User
Ning Jing Twin Room
Stayed in Oct 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on Nov 20, 2023
Great location. We were given free access to the hot spring which was huge and really nice. More than 10 pools to choose from and clean. Also given vouchers to use the Chinese traditional costume which was fun. Location was perfect - directly opposite the slender West lake. Overall a great experience.
Response from Property: 尊敬的賓客!非常感謝您選擇揚州瘦西湖温泉度假村!酒店地理位置優越,距離著名景點均在5KM內。1.52%的綠化覆蓋率、70℃地下天然温泉,大運河文化旅遊度假區極佳位置都是自然在度假村留下的最深情的偏愛,在千年文化與現代城市居住嚮往的節奏裏,我們以東方美學的詩意,深諳度假的美好內涵,細攬時節冷暖的歸心生活。瘦西湖温泉度假村期待您的再次光臨,祝您生活愉快!——度假村大堂經理於潔
Shanjierenyi
Comfy 2-bed Room
Stayed in Dec 2024
Couples
24 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The stay experience was very good! The hotel also offers Hanfu experience! I took a group of beautiful photos! The hot springs were comfortable and relaxing! Across the road is Slender West Lake Park! There is also Xiangyuan next to the hotel! I had two breakfasts! Choose the best hotel for self-driving tours!
Original TextTranslated by Google
6/13
Response from Property: Dear guests! Thank you very much for choosing Yangzhou Slender West Lake Hot Spring Resort! Your recognition and support are our driving force! We will continue to work hard to maintain the service level and make every guest feel safe and comfortable! The natural atmosphere and daily life intersect to form a pleasant and cozy holiday scene. The soft warm colors of the guest rooms are delicate and elegant without losing the texture. We sincerely look forward to your stay with your family again, and wish you a happy life and a harmonious and beautiful life! ——Han Chao, Lobby Manager of the Resort
Anonymous User
Queen Room With Garden View
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 2, 2024
I decided to come to Yangzhou on a whim, and I booked a hotel on the same day and set off. After buying it, I wanted to upgrade the bathtub room, but I was told that there was no bathtub room type. But from the entrance to the room, I can feel the enthusiasm of the service staff all the way. Especially Ding Beitong, the housekeeper, and the security Nibo. The breakfast is also great, and there is a projection TV Peppa Pig that the children love to watch. The park facilities are still very comprehensive, and the children are very happy to feed the animals. I also went to play with the daytime ticket to the Slender West Lake given by the hotel. It is really pleasant to go out for a walk in such good weather! The mother took the boy out alone, and the staff took a hot spring bath and changed clothes for our baby. The service is absolutely amazing! A big thumbs up! Here are a few suggestions: The breakfast fans feel that the quality can be improved, and the coffee category can add a hot chocolate. I found that there was only coffee in the morning. The room we stayed in has a long corridor, but we found that there was no elevator indication. It would be easy to turn after coming back from the hot spring at night. The restaurant service at Yangzhou Banquet is not flexible enough. It was already 12 o'clock, and the children had finished the snacks, but the bowl of noodles and wontons were still not served. I asked if it could be faster, and the answer I got was that the noodles were freshly made. It was a bit funny! I hope they can train their salesmanship. Overall, it was great! Due to time constraints, I didn't check in at other attractions, but the hotel park was very good. I recommend everyone to travel with children!
Original TextTranslated by Google
6/19
Response from Property: Dear guest, thank you for choosing to stay at Yangzhou Slender West Lake Hot Spring Resort and taking the time to share your experience. At dusk, the gentle breeze and the sun shine on this corner of the world, shining brightly. Stepping into the garden, you can feel an immersive rest and experience the slow and leisurely art of life in this city. It is our responsibility to provide guests with a safe, comfortable and clean environment. Providing high-quality and considerate services to every guest is the goal and commitment of all our staff. Thank you again for staying with us, and I look forward to seeing you and your family again. ——Huang Yunhan, Lobby Manager of the Resort
SuperxiaoV
Queen Room With Garden View
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The resort was beyond my expectation. It was amazing! The park was very big, the scenery was beautiful, and there were many recreational activities. There were even beautiful peacocks strolling around the park. The ecology was amazing! The hot springs were very comfortable, and there were all kinds of pools, big and small, which made people enjoy the soaking! What impressed me most was the room service. The room was clean and tidy, the service was warm and thoughtful, and there was also a creative welcome card made by myself, which made people feel warm! The most surprising thing was that the thick socks that I threw in the pool and didn’t have time to wash were rubbed clean and hung up for me. This was the first time in my life, so shocking! I would like to express my sincere gratitude to the housekeeper Li Ling! !
Original TextTranslated by Google
6/13
Response from Property: 尊敬的賓客!非常感謝您選擇揚州瘦西湖温泉度假村!您的認可與支持是我們前進的動力!我們將繼續努力,保持服務水準,讓每一位賓客住的安心舒適!行遍江南清麗地,人生衹合住揚州!揚州瘦西湖温泉度假村與瘦西湖近在咫尺,是一家豪華綜合型温泉度假酒店。親子,親水,親綠是我們酒店特色。漢服,室內外小童樂園、KTV、棋牌室和温泉湯池等娛樂設施應有盡有。期待您再次光臨!——度假村大堂經理李霞
Guest User
Hot Spring Family Villa
Stayed in Dec 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Take the children and the elderly on a trip during off-peak hours. As a native of Yangzhou, I haven't been back to my hometown for several years. I used to stay at the Yingbin Hotel every time I came back. This time, I wanted to take a hot spring bath in winter, so I booked the Slender West Lake Hot Spring Resort. I took the children and the elderly and booked a villa family room with a private hot spring for convenience. The room is more than 100 square meters, very large, and a hot spring ticket was given. You can enter and exit unlimitedly during your stay. I went to experience it on the first day of my stay. There are not many people in the off-season, it is very comfortable, and the room decoration is also very beautiful like the Jiangnan garden. Two rooms are just right for a family of five. There is a private hot spring in the garden, and a cup of Yangda yogurt in the evening. It is very comfortable to soak in the hot spring. As a parent-child hotel package, there are also many children's entertainment projects, such as feeding ponies, rabbits and riding carriages. The children have a lot of fun. In addition, the hotel's service is also very considerate. If you have any needs, you can get an immediate response from Manager Jun, the WeChat butler. In particular, after returning home, I found that the toys that my child liked very much were forgotten in the hotel. Manager Jun was very enthusiastic to help find them and express them back. Thank you very much🙏. The whole experience of this three-day and two-night trip was very good. Unfortunately, time was limited and I was still not satisfied. There are still many projects in the hotel that I didn't have time to experience. I plan to wait until the fireworks in March to come to Yangzhou again and stay in the hot spring resort again.
Original TextTranslated by Google
6/11
Response from Property: Dear guest, seeing your praise for our hotel, my heart is filled with joy and gratitude, as if the brightest star in the night sky suddenly shines into our world. Your stay experience is like a gorgeous painting, slowly unfolding in our memory. Your meticulous description is like a trickle, nourishing the hearts of every one of our hotel staff. We know that this is not only an affirmation of the facilities and services, but also a recognition of our hard work. May your journey in the future be accompanied by the warm sun and guided by the stars, and we will also wait for your visit again in this small world to continue to write more beautiful chapters. Thank you for your choice, and I wish you a brilliant life and success in everything. ——Li Xia, Lobby Manager of the Resort
Aihenaichadewengwengjun
Hot Spring Twin Villa
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The location of the Slender West Lake Hot Spring Resort is very good, just opposite the Slender West Lake Scenic Area. If you come out of the train station, there is a direct bus. Our family booked a suite with a private hot spring in the courtyard. The room is not big, but the living room is large. A baby bed can be added for free for babies under one year old. Remember to ask the housekeeper to drain the water in the private hot spring in the courtyard in advance. It is very hot and it takes a while for the hot spring to cool down. The outdoor public hot spring pool is OK, enough for soaking. It is super comfortable to lie on the hot stone slab after soaking. There is also a cute pet park that children like in the resort. You can feed the animals. There is a small train at the door to take a tour around the resort. This time I booked a three-day and two-night package, but I still feel that it is not enough. I will stay for a few more days next time. I give a big thumbs up to the housekeeper Yin Li, who is thoughtful and enthusiastic.
Original TextTranslated by Google
6/15
Response from Property: Dear guest, hello, thank you for your review of the resort. Your recognition is our goal and direction. We will do our best to make every trip feel like home. The care, consideration, care and warmth for your family are our most sincere gifts to you. It is a good opportunity to meet the cute pet park in the quietness of the Slender West Lake. Bring your children to make friends with the healing little animals. Feel the elegant and leisurely life in the elegant rhythm. We are willing to be your warm home in this beautiful city. We sincerely look forward to your and your family's stay again. I wish you a happy life! ——Wang Chao, lobby manager of the resort