Slender West Lake Hot Spring Resort Yangzhou Reviews

We had a wonderful stay at the resort. The front desk people and all staff members were friendly and helpful. The resort’s location is perfect, walking distance to the slender lake east entrance and next to the Song Jia city park. Breakfast with wide varieties was delicious. All my family members loved their stay.

For families w children, recommend spending the time in the hotel to enjoy the services and amenities. Lovely place.

A nice resort with plenty of amenities for children and family, including hot springs. Excellent location across from the famed Slender West Lake park. Lack of good dinning options onsite may be the one area for improvement

Very good service, good location and excellent service provided to Villa building 18. Really appreciate

In the busy life, we are always looking for a place to completely relax the body and mind. And the thin West Lake Hot Spring Resort, is such a dreamlike place, it with incomparable service, for each visitor to weave a beautiful memory. The moment he stepped into the resort, the enthusiastic and professional doorboy greeted him. With sincere smiles on their faces, they greeted us and quickly helped carry the luggage and guided us to the front desk. Xiao Zhang, the receptionist at the front desk, was even more impressive. without making us feel irritable about waiting. The room service of the resort is unique. When we open the door, the clean and warm environment suddenly greeted. The bed is soft and comfortable, the sheets are as white as snow and send out a faint fragrance, each fold seems to tell the heart of the staff. The facilities in the room are complete, and the layout is reasonable, from convenient charging sockets to exquisite toiletries, all take into account the needs of the guests. Every day the room cleaning is extremely meticulous, Tong Beibei housekeeper not only arranges the room in good order, but also considerate according to the use habits of the guests. Once we accidentally left a piece of clothes in the bathroom, and when we came back, we found that it had been neatly stacked on the bed, deeply touching the attention to the details and the respect for the guests' belongings. When it comes to catering service, it is a feast for taste buds. The waiters are like the messengers of food, knowing the menu and can recommend the right dishes according to our taste preferences. Whether it is the hearty buffet for breakfast, or the exquisite dishes of the meal, each food shows the superb skill of the chef.The ingredients are fresh, the cooking is just right, and the taste retains both local characteristics and innovative elements. In the process of dining, the waiter can always appear in time when we need it, to add drinks and change the tableware for us, but it will not disturb us too much, so that we can enjoy the pleasure brought by the food. In addition, the resort also provides room delivery service. Once we did not want to go out because we were too tired to play, so we ordered the food. arranged the table, so that we could enjoy the dining experience in the restaurant in the room. The hot spring service is the core highlight of the Slender West Lake Hot Spring Resort. From the The staff will regularly inspect the water temperature and water quality of the hot spring pool to ensure that every guest can enjoy the best hot spring experience. They will also provide guests with clean bath towels and drinking water. When we feel a little tired in the hot spring, they will carefully ask us about our feelings and suggest that we take a proper rest. In addition, the hot spring area and rest area, which is equipped with a comfortable lounge chair and warm blanket, when we come out from the hot spring, can rest here, enjoy a moment of peace, the staff will timely pass a cup of tea, to disperse the chill for us, that kind of caring feeling, as if in the home. Throughout the holiday process, the resort also praised its other servicesWhether it is the guidance service when visiting the park, or the quick response and processing when encountering problems, we can feel the professionalism and heart here. For example, when we asked about the surrounding tourist attractions, the staff not only informed us of the route and mode of transportation in detail, but also provided us with some small suggestions to play. These extra intimate actions made our vacation more perfect. I would also like to thank HanChao who has been following up for his meticulous care. In short, Slender West Lake Hot Spring Resort has created an unforgettable vacation trip for us with its excellent It will make you linger with services beyond your expectations.

The place is ready nice and there many activities that adults and kids can do. Mostly the hots springs and the small let area. The hotel is a big resort and it has a pool with sand that makes similar to a beach. Breakfast could have been better with more western options

Perfect service, trained staff. One thing: they do their best and seems they factory workers working hard. Just let let them relax, so they can make guest to be relaxed in such lovely place. One problem is food. Hotel is loosing money, as a lot of guests order food outside...

Best location if you wanted to visit Slender Lake as the entrance is just across the road. There are restaurants to the left of the resort as well if opting to dine out. The resort is quite big, with separate buildings housing different types of rooms. Well catered for families with kids. We got the room with a hot spring inside so we didn’t visit the public one.

Staff very helpful and friendly. Room big, clean and comfortable.👍👏

Hot springs is very enjoyable and the location is perfect. We stated for two nights. All things are great.

good service. excellent location.

It is very pleasure to stay in this hotel. Ghe staffs there are very friendly. It is very near to the slender west lake. We just walked over and have a very good night inside the slender West lake. We enjoyed the hot spring poor as well which is included in the room fare.

Excellent customer orientation!

I love this hotel with great appreciation. The mansion we stayed was well maintained and looked after. It has a in-house hot spring with a dedicated pool. Th sitting room is large and comfortable. There is a separate yoga room. Nice touch! The best of experience is from its well trained staff. We felt very welcoming all the time. I have already planned to come back and stay at Slender West Lake Spring Hotel Yangzhou in the coming winter.