Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.8
Service9.2
Cleanliness9.0
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All reviews(1777)
Positive reviews(1707)
Reviews with photos/video(429)
Great location(241)
Classy environment(192)
Delicious breakfast(189)
Large rooms(129)
Average sound insulation(102)
Friendly front desk staff(90)
Fantastic river view(64)
Tasty restaurant(13)
Negative reviews(70)
Helena
Boutique Room - River-View (Double Bed)
Stayed in Nov 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 1, 2025
Excellent location, has lots of amenities. Super helpful staff, very tasty breakfast.
6/10
Response from Property: Dear guests, thank you for your recognition and welcome to stay with us next time.
Guest User
Elegant Room - River-View (2 Beds)
Stayed in Mar 2025
Couple
11 review
7.5/10
Posted on Jun 2, 2025
The hotel and the building around is under construction. They were getting ready for the May 1 holiday, so there was a lot of construction going on. The hallway wasn't clean because of the construction, but the rooms are clean and modern with plenty of space. The view of the river is beautiful, but there are people outside at night that sing old songs on the street until about 21:30 at night.
Response from Property: 感謝您的反饋,由於廊橋商業街今年在全新升級打造中,這個過程確實有點糟心人,但是酒店是在二樓,到了酒店就不會有任何影響,感謝您的分享!
The location is great, with convenient transportation and parking available. The room was spacious and the stay was excellent.
Breakfast was served upstairs, with a pleasant atmosphere and a wide variety of food.
The receptionist was very friendly and attentive.
Original TextTranslated by Google
Response from Property: Dear guest, thank you so much for taking the time to share your thoughtful stay experience! We are truly delighted to see your appreciation for our hotel's location, accessibility, and parking—this is precisely what we strive to provide our guests with a convenient travel experience. The spacious and comfortable rooms provide a wonderful experience, which is our most cherished recognition. Every space is designed to make you feel at home and relaxed during your trip. You mentioned the pleasant ambiance and wide variety of breakfast items upstairs. This is the result of the kitchen's meticulous preparation each morning, and their appreciation for your kindness must be particularly motivating. The friendly and attentive front desk staff embody our hotel's "customer-centric" service philosophy. We will immediately pass on your compliments to them, which will be a great encouragement to our team. Thank you again for your recognition and encouragement. We have taken note of your preferences and look forward to serving you again in the near future to bring you an even more wonderful stay! We wish you a happy life and all the best!
Guest User
Garden Room - River-View (Double Bed)
Stayed in Jun 2025
Family
29 review
10/10
Outstanding
Posted on Jul 28, 2025
The room was spacious and had a beautiful garden terrace. Great!
Convenient parking, excellent service, and a KFC downstairs. Great location!
The breakfast was very filling, with delicious yogurt and puffs. The hostess even made us some noodles 🍜
Welcome fruit:
Parking space was reserved, and the front desk lady was very considerate, arranging connecting rooms and an upgrade! Fantastic 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you so much for your recognition of our hotel and such a thoughtful review! We're truly delighted to hear you liked the room size and the garden terrace, which are all key components of our guest experience. Convenient parking is a point of concern for many guests, and we're honored to provide this convenience. Your recognition of our service team's efforts is truly encouraging, and the front desk lady will be especially pleased to hear your compliments. Arranging connecting rooms and upgrades is also part of our commitment to making your stay even more comfortable. The KFC downstairs is a convenient dining option for you, and we're delighted that our location is recognized. We're so glad you were satisfied with the breakfast. The yogurt, puffs, and the small noodles made by our hostess are a real pleasure for the kitchen staff! Thank you again for your recognition. We'll continue to work hard and look forward to welcoming you back to our hotel for an even better experience!
Guest User
2-bed Room With River View
Stayed in Jun 2025
Family
31 review
10/10
Outstanding
Posted on Jul 23, 2025
Good service, convenient parking, and rich breakfast!
Original TextTranslated by Google
Response from Property: Thank you so much for your recognition of our hotel! We're truly delighted to hear your positive feedback about our service, parking, and breakfast. We're constantly striving to improve our service details, especially considering our guests' parking needs. It's our honor to be able to offer you this convenience. Regarding breakfast, we strive to offer a diverse selection and guarantee quality, hoping to help you start your day full of energy. We look forward to welcoming you back and will continue to work hard to provide you with an even more thoughtful experience.
The hotel is on the bridge, with an excellent location, but it will be a bit tiring to walk from the parking lot to the hotel if you have a lot of luggage. Free parking, suitable for self-driving. The room is large, the lake view is good, the facilities are a bit old, and it is a bit noisy before 10 pm. The hotel breakfast is a set meal delivered to the room, which is not bad, and the auntie who delivers the meal is good. Thank you for the panda gift given by the hotel before leaving🐼
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and leaving such a detailed and sincere review! We are very happy that our location, lake view, breakfast and room service have been recognized by you. We are also very pleased that Auntie can provide you with good service.
Guest User
2-bed Room With River View
Stayed in Mar 2025
Couple
38 review
9.0/10
Great
Posted on Apr 16, 2025
The hotel is located on the covered bridge of Qingyi River. Sitting on the balcony is like sitting in the middle of the river. Drinking tea and daydreaming in the river breeze is very healing. There are abundant restaurants around the hotel. The rooms are fully equipped with modern design. The beds are comfortable and clean. It's a little regrettable that the wall behind the door is a little leaky and moldy, which affects the check-in and physical examination.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and taking the time to leave such a detailed evaluation. We are honored to let you enjoy the river breeze on the balcony, drink tea and daydream, and harvest healing time. We are glad that you have recognized the surrounding catering, room facilities, design style, and the comfort and hygiene of the bed. We are deeply sorry for the problem you mentioned that the wall behind the door is leaking and moldy, which affects the stay experience. At present, we have arranged professionals to inspect and repair, and will solve this problem as soon as possible to avoid similar troubles for subsequent guests. We look forward to your visit again, and we will work hard to provide you with more perfect service.
The room is spacious, very dark at night, super dark, even with all lights on, the brightest place is the toilet. There is no main light in the room, only small spotlights. Watching TV at night is particularly harmful to the eyes. I dare not let my children watch it. The service is quite good, and they found a floor lamp for me. The brightness is okay during the day. I originally booked for two nights, but I checked out after one day. There is free parking, snacks, fruits and breakfast are provided. Except for the darkness, everything else is good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and leaving valuable feedback. We are deeply sorry for the trouble caused to you and your child by the dim lighting in the room. At that time, the design used small spotlights to create a warm atmosphere, but ignored the actual lighting needs. After you left, we immediately held a meeting to discuss and decided to add main lights to some room types to improve the overall brightness. We are very pleased that you are satisfied with the services, parking lot, snacks and fruits, and breakfast you mentioned. I sincerely hope that you can give us another chance. Next time you stay, we will definitely make lighting no longer a problem and create a comfortable accommodation experience for you.
The hotel environment is very pleasant, the front desk lady is very enthusiastic, and the breakfast is also very rich! I recommend everyone to stay in the river view room! It is a very unique hotel!
Service: Five Star
Environment: Comfortable and beautiful
Original TextTranslated by Google
Response from Property: Dear, we are so happy to receive your great feedback! The environment is beautiful, the service is good, the breakfast is great, and the river view room also caught your eye. We are so happy. Did you capture the beautiful moments in the river view room? Share them with us. Next time you come, tell us your preferences in advance. We will customize an exclusive stay experience for you and prepare a mysterious little gift. We are waiting for you to start your wonderful journey again!
Guest User
2-bed Room With River View
Stayed in Mar 2025
Other
36 review
9.2/10
Great
Posted on Apr 10, 2025
The room is very nice, located on the Qingyi River, the room is very beautiful, convenient for shopping nearby, the breakfast is very good, with many varieties and good taste, which can meet our taste
Original TextTranslated by Google
Response from Property: Thank you for choosing us and sharing such a heartwarming review! Satisfaction is our greatest motivation. We are honored that the location and environment of the room and the richness and variety of breakfast meet your needs. Convenient shopping nearby is also an additional advantage we always hope to provide to our guests. We look forward to your stay again. We will continue to work hard to create a better accommodation experience for you. I wish you a happy life!
The room is nice, the 1.8-meter big bed is very comfortable, the service attitude is worthy of praise, there are welcome fruits, and steam eye masks are provided, which relaxes the tiring day. The geographical location is unique on the Qingyi River, recommended
Original TextTranslated by Google
Response from Property: Thank you so much for your recommendation! I am so happy to know that the big bed made you sleep comfortably and the small eye mask helped you relieve fatigue. We are close to Qingyi River and have a good view. I just want everyone to relax. If you come again in the future, I will make special arrangements here, and I will definitely give you new surprises every time you stay!