Jinjiang Metropolo Binhai New District Xiapu Hotel Guest Reviews
4.7/5
Outstanding
730 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(730)
Positive reviews(710)
Reviews with photos/video(162)
Awesome amenities(126)
Delicious breakfast(77)
Friendly front desk staff(56)
Convenient parking(55)
Classy environment(51)
Large rooms(44)
Well decorated(31)
Well designed(14)
Negative reviews(20)
Guest User
Cozy Business Room
Stayed in Oct 2023
Family
9 review
5.0/5
Outstanding
Posted on Dec 22, 2023
High Tech room with extremely new decor. My parents were so impressed with the room that they could not stop mentioning it and its high tech functions (particularly 小度度) even after leaving. The hotel is so good that it left a very favourable impression on my parents, and it made my parents say that they would like to stay in a hotel similar to this in future. Really awesome! Service was also very good, and buffet was not bad
Response from Property: Wow, I am so happy to see your five-star praise. Thank you for your generous praise and strong recommendation. Thank you for your support to the hotel. Your support is the driving force for our progress. I wish you can have a sunny good mood every day, when you are free, we will wait for you in Jinjiang.
Doc G
Boutique Business Room
Stayed in Dec 2022
Business travelers
25 review
4.2/5
Very Good
Posted on Jan 16, 2023
Lovely design and decor. Convenient place to sleep when driving long distance on the motorway
Response from Property: Thank you for choosing Jinjiang Capital Hotel, your recognition will bring us forward momentum, I hope to get your 5 points, we will continue to live up to your recognition. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!
Anonymous User
Cozy Business Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 10, 2024
When traveling by car, parking is convenient. I went to the store to help upgrade the room type for free. The bedding and bathroom are very clean and the decoration is relatively new. Jinjiang Metropolis is basically the first choice when traveling to every city and is recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Boutique Business Room
Stayed in Aug 2024
Other
5 review
4.7/5
Amazing
Posted on Sep 30, 2024
The room is larger than expected, really 35 square meters, especially the width is really wide. The uncle who cooked the noodles at the buffet had a very good service attitude and served the noodles to us personally.
Original TextTranslated by Google
Response from Property: Thank you very much for your love and recognition of the meticulous service of Jinjiang staff. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Jinjiang. Finally, Xiapu Jinjiang Hotel wishes you all the best. ,May all your wishes come true! Come often when you have time, we are waiting for you in Jinjiang
Guest User
Cozy Business Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The room is smart, hygienic, fully equipped, and the breakfast is complete and nutritious! Recommended for family travel! Recommended for family travel! Recommended for family travel! Recommended for family travel!
Original TextTranslated by Google
Response from Property: Across the jungle and through the buildings, Jinjiang Metropolo Hotel is committed to creating another home during your journey, making your journey more comfortable. It seems that Jinjiang Metropolo Hotel is doing pretty well, but we will continue to work hard. Humility makes progress. If you need anything, please feel free to ask. Jinjiang Metropolo Hotel will be at your call and we will definitely satisfy you. Come back to Jinjiang Metropolo often when you have time.
310101TM
Cozy Business Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on May 19, 2024
The front desk is the service window of the hotel. The service staff are polite, smile, and answer questions patiently and meticulously. The lobby is the symbol of the hotel's image, and I feel very comfortable entering the hotel!
It is worthy of being one of the brands under Jinjiang Group. The hardware, services, room facilities, etc. all exceed expectations!
Thank you to the hotel staff for taking care of us and providing excellent service during our stay!
Original TextTranslated by Google
Response from Property: Wow~ Thank you dear for your love for us. I am very, very, very happy to meet people who can understand me. Jinjiang Capital is very, very special. I often come to Xiapu to play and live in Jinjiang when I have time. We are waiting for you to come back~ You can also like it Share it with people who understand~Bixin~
Jushu
Cozy Business Room
Stayed in Mar 2023
Travel with friends
19 review
2.5/5
Posted on Apr 10, 2023
It was supposed to be a bad review, but the attitude of the hotel was very good. Before leaving, some water, tea and other small bags were given away to make the team happy; the photo given is just across the road from the hotel. It is sold, and the concrete is pumped again at 12 o'clock in the middle of the night (press: C&D's capital chain has problems, and it is still possible to fight like this, yes). It’s a reminder, but this kind of low-frequency pumping that can support your head at 12 o’clock in the middle of the night is really a torture for choosing Shanghai in Xiapu New District, hoping to have less urban noise; in addition, the hotel service is too weak: 1 , Since the parking QR code is already on the 5th floor, why not print one in the guest room, we have 2 cars, the first time I told the license plate number by phone, the front desk gave me the input, and the second time I ran to the 5th floor Input from the front desk; 2. Although the smart toilet is good, but my house is broken, it can be flushed but not flushed. In short, the hotel may not have a real estate master in terms of equipment maintenance. New hotels often lack equipment masters.
Original TextTranslated by Google
Response from Property: Please accept the most sincere greetings from Jin Jiang Hotel, we are sorry for the situation you encountered during your stay. The hotel attaches great importance to the problem you mentioned. We have fed back your comments to the relevant departments and followed up the investigation and coordination. However, we have to let you admit the shortcomings of our hotel. We have complained to the relevant departments about the noise construction. Thank you again for your stay and detailed review. It is the urging of our customers who are as careful as you, so that we can constantly discover the deficiencies in our work, correct them and make progress. It is a pity that you failed to meet your expectations during your stay in the store, and the hotel has already started to deal with related matters. Looking forward to your visit again, we are always waiting for your next visit.
Guest User
Cozy Business Room
Stayed in Sep 2022
Other
2 review
1.0/5
Posted on Oct 3, 2022
The hygienic situation is really worrying. There are brown stains on the two drinking cups. There is garbage under the luggage rack. Opposite the window is a construction site. The construction site is piling at 6:30 every morning on the National Day holiday. The trip turned into a hard summer camp. It is impossible to change rooms. Complaints No way. The hotel does nothing. It doesn’t know anything about the relevant regulations. It’s not clear. It’s really disappointing. Please choose carefully.
Original TextTranslated by Google
Response from Property: Dear guest officer, thank you very much for your comments in spite of your busy schedule. There are shortcomings in the fly in the ointment and there are expectations in your heart. Thank you very much for your trust in Xiaojin. I am really sorry for giving you a bad stay experience this time. , It is Xiaojin's dereliction of duty to let you fail to enjoy satisfactory and high-quality services. He attaches great importance to every question raised by the guests. We will strengthen training and rectification in time, and strive to become better and better!
Response from Property: 尊敬的賓客您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意。酒店管理層非常重視,並已經做了認真的調查和及時的整改,您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!
Response from Property: 實在抱歉沒有給您帶來完美的入住體驗,我們一直將錦江都城酒店的感受作為重點,入住期間有任何問題都是可以及時聯繫前台的(我們24小時都在崗哦)還是很抱歉我們沒能給您一個很好的入住體驗,一些細節上我們今後也是會更加註意,我們也會不斷提高酒店員工的服務意識, 重視服務品質的提升。酒店全體員工期待您及您家人的再次光臨!祝您生活愉快!