Recent Reviews for Xiamen Hotels

Sheraton Xiamen Hotel
9.3/51365 Reviews
SM City Square Area
During my check-in, a staff member named Sweety was incredibly helpful. Although she wasn’t specifically in charge of the check-in service, she took the initiative to assist me, allowing me to get my room earlier without having to queue at the counter. Her proactive approach truly stood out. Overall, my stay was excellent. The room was in great condition, and all the hotel staff were very friendly, especially those at L26. Compared to my experiences at Marriott hotels in other countries, this was by far the best.
Sheraton Grand Xiamen Jimei
9.5/5132 Reviews
Jimei School Village/Xinglin Bay/Yuanbo Garden
I have never had the habit of commenting, but this stay left a deep impression on me. The service of the lady at the front desk was very good, with warm greetings! The two rooms we stayed in were also very clean. The view of Xinglin Bay was pleasant. When I opened the curtains in the early morning, a ray of sunlight shone on my face, and all my tiredness disappeared at that moment. I like the lobby of the Grand Sheraton very much. It is very grand and suitable for business people. There is a shared long table design, which is very convenient and reasonable, and different from the Marriott hotels I have stayed in before. Finally, I would like to thank Sherry from the guest services center for proactively arranging my two rooms to be adjacent to each other without my request and patiently answering my questions. If I come to Xiamen, I will choose this place again and try other room types. All in all, it was a perfect trip. I hope to receive such high-quality service next time.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.