Hampton by Hilton Hotels in Xiamen

During the honey snow trip, I chose the Hilton Xiamen City Plaza as my foothold. Here, I deeply feel the thoughtful service and thoughtful arrangement of the receptionist, which makes me full of gratitude and praise for this hotel. First of all, I want to praise the little lady at the front desk of the hotel. She is not only smiling, enthusiastic and thoughtful, but also shows meticulous care in details. Whether in check-in or answering my various questions, she has shown a high sense of professionalism and responsibility. This sincere service makes me feel warm, as if I were at home. Secondly, I was also impressed by the overall service of the hotel. From the cleanliness and brightness of the lobby to the comfort and warmth of the room, every link shows Hilton's high-quality standards. The enthusiasm and professionalism of the hotel staff made me feel the warmth of home. Whether at breakfast time or when you go back to your room at night, you can see their busy figures and provide guests with meticulous services. In addition, the location of the hotel is also very convenient. It is located in the Huli Torch High-tech Development Zone in Xiamen City. It is very convenient to go to Xiamen Railway Station or Xiamen North Railway Station. And there are many well-known enterprises and scenic spots around, which provide great convenience for business travelers and tourists. Generally speaking, I am very satisfied with the check-in experience at the Hampton by Hilton Xiamen City Plaza. From considerate service, thoughtful arrangements to high-quality facilities, everything shows the quality of Hilton and the spirit of F.A.C.T. Once again, I thank this hotel for its excellent service and give it a full score. I sincerely recommend the Hampton by Hilton Xiamen City Plaza to all travelers. I hope you can also feel the warmth and happiness of home here.

The hotel is so comfortable, it is really suitable for a family trip. The hotel also has travel guides, which is so friendly. There are also computers for self-service printing. Xiao Wu's service is enthusiastic and the breakfast is delicious. I will come to check in next time

Very satisfied. The hotel lobby is spacious and can be used for business negotiations and meetings. There is also a business center, which is very good. The front desk receptionists Xiao Lan, Hani, and Zhao Chenxi provided warm and thoughtful service. The room arrangement was satisfactory, and the layout was what we liked. The room software was very good, the mattress and pillows were very comfortable, the sofa and desk had a good texture, the bedding was comfortable, the air conditioning temperature was suitable, the shower was very good, especially the pulse mode of the shower head, and the shower supplies used were the Petrov brand. The shampoo experience was very good, and there was also a matching skin care lotion after washing. It was not greasy and smelled good. It felt like a self-service spa. The robot was very convenient 😊 The breakfast was very good, with many categories, both Chinese and Western food, to meet the dining needs of different groups of people, and there was also Xiamen's special Shacha noodles, which was very satisfying. There is also a gym and laundry room on the 3rd floor, with sufficient equipment and very new. My friend and I are very satisfied and will come to experience it next time!

The location of the newly opened hotel is very good, the sanitation and staff services are also good, and the included breakfast is also very rich. However, I booked a twin room with lake view, and the hotel arranged for me to stay in the first room No. 18. When I entered, it all had a floor view. I thought the hotel had mistaken the room type I booked, so I immediately went to change it. Later, I changed to another room No. 12, and the view was the same! The mystery is solved! Their lake view room faces the building and you can only see it by opening the curtains and putting your head at the rear window corner! It looks a bit disappointing, but I can still book this hotel next time, but I don’t have to book the lake view room! Regarding other hotel facilities, the toilet flushes automatically, but the flushing sound is strong, like the flushing sound in the bathroom on an airplane. It is a bit embarrassing to use the restroom at night, fearing that the flushing sound will wake up the roommate! Then the automatic flushing sound is the problem! If it can be adjusted back to manual at night, it is an option! The button light in the bathroom can only be fully on or fully off. Because the design of the fully open room has a piece of light-transmitting glass in the front of the room facing the bed, the sun will shine on your eyes and make you unable to sleep. If you turn off the light, you will be in darkness when you go to the bathroom at night. , I happened to bring a small lamp with me for use. Please change it to a dimmable light or leave a small lamp next to the toilet! In addition, there are no floor indicators outside the elevator, so I feel a little anxious while waiting 😂! Following up on the problem of DD taxi travel location, the person who picked me up always parked outside the road and waited outside the alcohol area. The driver called every time to ask where he was, but the DD map back to the hotel showed no problem and instructions to transfer to the hotel. All other services in the hotel are appreciated! I hope that after some improvements, the service will be more considerate and more thoughtful!

希爾頓歡朋酒店也在不同城市入住多次，廈門這家有些意外，管理上離五星標準還有很大差距。早餐廳面積太小，在國慶高峯期明顯預案不足，1.在告知沒有位置需在門口等待的時候，我們是理解的，並靠邊等待，但對於後面到來的客人沒有要求並組織排隊，都一擁隨意進入，這對於前面到來用餐並旁邊等待的客人來説，到底是怎樣的意思。2.酒店原定10點結束早餐，但是9點40還是處於尋找空閑餐桌，飲料區沒有杯子，多人需到處尋找等待杯子的狀態來説，最終延長至10點15分結束早餐，是否對客人來説過於倉促呢？3. 10點11分時候在麪點區想要煮一份麪的時候，被告知已經收攤結束了是否也有些不妥。